BSOD Driver irql not less or equal

kylem1994

New Member
Messages
1
Hello
I've recently bought this laptop and over the last two days I've gotten two BSOD. I ran a driver update and found that all my drivers are up to date and am confused about what can be causing it. I've attached my dump files here. Thanks for any help that you can give me.
 

My Computer

System One

  • OS
    Windows 8 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 15-e084ca
    CPU
    AMD A10-5750M APU with Radeon(tm) HD Graphics
    Memory
    8.00 GB (Not sure of type, came in the laptop)
    Graphics Card(s)
    AMD Radeon HD 8650G
    Browser
    Firefox
    Antivirus
    Norton and AVG

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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