Windows 8 and 8.1 Forums


Random series of BSOD on new computer

  1. #1


    Posts : 7
    Windows 8 64

    Random series of BSOD on new computer


    I recently purchased a computer and its been crashing constantly for the past 48 hours. I ran memory checks and everything came back with negative errors (5 passes, then another 2). I've also gone back and forth updating/rollingback graphics and wireless drivers which i thought might be at fault. I've uninstalled Mcfee which came with the computer but I'm still having issues.I did install another SSD drive for Ubuntu which I have not yet formatted/configured but it shows up under the device manager. My next step is to remove the drive to see if it is causing problems somehow. Any other tips/suggestions?

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
    Microsoft Kernel Debug Network Adapter is disabled. Is this deliberate? If so, why?

    Out of 7 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    One suspect is your wireless. Please disable it in the BIOS to see if that stops the BSOD's.
    If unable to disable it in the BIOS, disable in Windows (Device Manager) - but be advised that the drivers could still be loading and accessing it.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver) - Was found in the latest Win8 version available from Realtek on 07Sep2013
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Sep 17 20:42:42.257 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091813-11937-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:53:08.967
    *** ERROR: Module load completed but symbols could not be loaded for storahci.sys
    Probably caused by :storahci.sys ( storahci+9e1e )
    BugCheck D1, {38, 6, 0, fffff88000b6de1e}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000038, memory referenced
    Arg2: 0000000000000006, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88000b6de1e, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_storahci+9e1e
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  P11-A2
      BIOS Release Date             07/02/2013
      Manufacturer                  Acer   
      Product Name                  Predator G3-605
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 17 11:52:50.268 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091713-17156-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:32:55.978
    Probably caused by :ntkrnlmp.exe ( nt!_report_gsfailure+25 )
    BugCheck F7, {fffff88002d11ac0, 36a5ce6be21c, ffffc95a31941de3, 0}
    BugCheck Info: DRIVER_OVERRAN_STACK_BUFFER (f7)
    Arguments: 
    Arg1: fffff88002d11ac0, Actual security check cookie from the stack
    Arg2: 000036a5ce6be21c, Expected security check cookie
    Arg3: ffffc95a31941de3, Complement of the expected security check cookie
    Arg4: 0000000000000000, zero
    BUGCHECK_STR:  0xF7
    DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xF7_MISSING_GSFRAME_nt!_report_gsfailure
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  P11-A2
      BIOS Release Date             07/02/2013
      Manufacturer                  Acer   
      Product Name                  Predator G3-605
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 19:25:08.300 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-12031-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:29:12.013
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+119574 )
    BugCheck 139, {3, fffff8800870a530, fffff8800870a488, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8800870a530, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8800870a488, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: 0x139_3_win32k+119574
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  P11-A2
      BIOS Release Date             07/02/2013
      Manufacturer                  Acer   
      Product Name                  Predator G3-605
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 18:55:21.904 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-12937-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:32:42.616
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+fbfdd )
    BugCheck 1E, {ffffffffc0000005, fffff8017612a4cf, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8017612a4cf, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_athw8x+fbfdd
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  P11-A2
      BIOS Release Date             07/02/2013
      Manufacturer                  Acer   
      Product Name                  Predator G3-605
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 16:24:37.285 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-15593-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:00:32.997
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1a43a7 )
    BugCheck 1E, {ffffffffc0000005, fffff880052963a7, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff880052963a7, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nvlddmkm+1a43a7
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  P11-A2
      BIOS Release Date             07/02/2013
      Manufacturer                  Acer   
      Product Name                  Predator G3-605
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 13:10:14.578 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-22453-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:09:31.292
    Probably caused by :ntkrnlmp.exe ( nt!KeAccumulateTicks+168 )
    BugCheck 3D, {fffff88002d10e40, 0, 0, fffff80144cafe78}
    BugCheck Info: INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
    Arguments: 
    Arg1: fffff88002d10e40
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: fffff80144cafe78
    BUGCHECK_STR:  0x3D
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x3D_nt!KeAccumulateTicks
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  P11-A2
      BIOS Release Date             07/02/2013
      Manufacturer                  Acer   
      Product Name                  Predator G3-605
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 11:23:14.987 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-20953-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:10:36.177
    *** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    Probably caused by :USBXHCI.SYS ( USBXHCI+1c4dc )
    BugCheck 1E, {ffffffffc0000005, fffff880049824dc, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff880049824dc, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_USBXHCI+1c4dc
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  P11-A2
      BIOS Release Date             07/02/2013
      Manufacturer                  Acer   
      Product Name                  Predator G3-605
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Sep 17 20:42:42.257 2013 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    ccSetx64.sys                Fri May 25 15:34:57 2012 (4FBFDEE1)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    RtsUStor.sys                Fri Dec 21 02:20:22 2012 (50D40DB6)
    rikvm_96E434EB.sys          Fri Jan  4 03:49:42 2013 (50E697A6)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    athw8x.sys                  Wed Feb 20 22:50:31 2013 (51259987)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    RTKVHD64.sys                Tue Mar 12 08:56:29 2013 (513F25FD)
    btath_rcp.sys               Tue Mar 19 09:30:43 2013 (51486883)
    e1d63x64.sys                Wed Apr 24 00:35:49 2013 (51776125)
    btath_avdt.sys              Thu May 23 02:09:20 2013 (519DB290)
    btfilter.sys                Thu May 23 02:09:55 2013 (519DB2B3)
    btath_flt.sys               Thu May 23 02:10:29 2013 (519DB2D5)
    btath_a2dp.sys              Thu May 23 02:10:37 2013 (519DB2DD)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    nvlddmkm.sys                Sun Aug 18 14:21:08 2013 (52111094)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 17 11:52:50.268 2013 (UTC - 4:00)**************************
    MfeASKM.sys                 Mon Dec 10 09:38:32 2012 (50C5F3E8)
    mfehidk.sys                 Tue Jan 15 13:21:15 2013 (50F59E1B)
    mfewfpk.sys                 Tue Jan 15 13:21:30 2013 (50F59E2A)
    mfeapfk.sys                 Tue Jan 15 13:21:56 2013 (50F59E44)
    mfeavfk.sys                 Tue Jan 15 13:22:16 2013 (50F59E58)
    mfefirek.sys                Tue Jan 15 13:24:04 2013 (50F59EC4)
    cfwids.sys                  Tue Jan 15 13:24:37 2013 (50F59EE5)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 19:25:08.300 2013 (UTC - 4:00)**************************
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 16:24:37.285 2013 (UTC - 4:00)**************************
    nvvad64v.sys                Thu Jul 18 10:55:29 2013 (51E801E1)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 13:10:14.578 2013 (UTC - 4:00)**************************
    nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
    nvlddmkm.sys                Thu Mar  7 04:01:05 2013 (51385751)
    athw8x.sys                  Thu May 16 23:49:09 2013 (5195A8B5)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 11:23:14.987 2013 (UTC - 4:00)**************************
    mfehidk.sys                 Wed May 30 11:35:13 2012 (4FC63E31)
    mfewfpk.sys                 Wed May 30 11:35:28 2012 (4FC63E40)
    mfeapfk.sys                 Wed May 30 11:35:57 2012 (4FC63E5D)
    mfeavfk.sys                 Wed May 30 11:36:18 2012 (4FC63E72)
    mfefirek.sys                Wed May 30 11:38:10 2012 (4FC63EE2)
    cfwids.sys                  Wed May 30 11:38:43 2012 (4FC63F03)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUStor.sys
    rikvm_96E434EB.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    MfeASKM.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8 64


    Thank you for the response. I'm currently updating the audio drivers but I doubt that is the issue.The drivers for the c220 series sata ahci controller are dated Feb 2013. The drivers for the Microsoft storage spaces controller are dated 2006 but I'm not sure if that matters. Microsoft kernel debug network adapter is disabled because it isn't needed. I've also scanned all of the hard disks and I haven't received any errors. I have not tried using memtest86 to test the memory but I did use Windows memory diagnostic. All sata cables are secure. I've read that there are issues between windows and the qualcomm atheros WLAN drivers but I would hate to have to completely disable my wireless connection. I will monitor the system and use it normally to see if it keeps crashing. Does anyone have any input on the atheros driver situation?
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8 64


    I also just updated the Bios successfully. I read a few posts that stated some of the older atheros drivers might be more stable so I rolled back to the 10.0.0.227 driver dated 2/20/2013. No crashes since yesterday but I'm still not optimistic.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It's the Qualcomm Network Manager that causes the BSOD's - not the wireless drivers. It's a PITA to uninstall/disable, but here's my canned speech on it:
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"

    Finally, restart the system in order for the changes to take affect.
    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    Please do this:
    It may be that the instructions aren't stopping everything.
    In your case, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    I didn't suspect your wireless because of this, but rather because of the entries in the stack text during my analysis.
    Please disable the wireless card temporarily (in the BIOS if possible) and see if that stops the BSOD's. Use a wired connection while waiting to see if the BSOD's have stopped. As you get several BSOD's a day, it should only take a day to determine this.

    Please run ALL of the diagnostics as they're rule a lot of the stuff out. I do not have a lot of faith in the Windows Memory Diagnostic and request that you run MemTest86+
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8 64


    oh ok I understand. I have not had any crashes in almost 24 hours luckily but I will go through the process of disabling the qualcomm network manager. Unfortunately I cannot run a wired connection. I can't disable the wireless via the bios, only the onboard LAN. I would have to do it through the device manager. I will set memtest86 to run overnight if/when I can get it working. If the system crashes later on this evening or tomorrow I will disable the wireless adaptor. I really appreciate your help.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8 64


    I just finished letting memtest run for 20 hours. It was in the middle of the 4th pass and there were no errors. Before I started the test, I looked for Killer Network Manager in all the places that were suggested and I couldn't find it running anywhere. I will try to search for it again on my next reboot while using the computer as I normally would. I will update the thread if I receive another bsod
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    AFAIK - you don't have a Killer Network card or the Killer Network Manager installed.
    No need to search for them as they don't show up in any of the reports that I use.
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8 64


    Got a few new crashes that may be related to the video card. Ive read that alot of people have had issues with nvidia drivers and crashing.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I suspect that this is a hardware problem, so you'll have to finish ALL the diagnostics here (and let us know the results): Hardware Diagnostics

    Also, please try Driver Verifier according to these instructions: Driver Verifier Settings
    This is just in case there is an unseen driver issue.


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Sep 22 01:10:10.819 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092213-15906-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:2 days 5:27:04.513
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :ntkrnlmp.exe ( nt!SwapContext_PatchStMxCsr+aa )
    BugCheck A, {fffff8002cd68084, 2, 0, fffff8002aa644f9}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff8002cd68084, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8002aa644f9, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  plugin-contain
    FAILURE_BUCKET_ID: AV_nt!SwapContext_PatchStMxCsr
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  P11-A4
      BIOS Release Date             08/13/2013
      Manufacturer                  Acer   
      Product Name                  Predator G3-605
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 17 22:50:05.588 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091813-16062-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 2:06:56.298
    Probably caused by :ntkrnlmp.exe ( nt!ExpShutdownWorkerFactory+4e )
    BugCheck 3B, {c0000005, fffff8029e8a1ba3, fffff8800cbf0ca0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8029e8a1ba3, Address of the instruction which caused the bugcheck
    Arg3: fffff8800cbf0ca0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  plugin-contain
    FAILURE_BUCKET_ID: 0x3B_nt!ExpShutdownWorkerFactory
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  P11-A2
      BIOS Release Date             07/02/2013
      Manufacturer                  Acer   
      Product Name                  Predator G3-605
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Sep 22 01:10:10.819 2013 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    ccSetx64.sys                Fri May 25 15:34:57 2012 (4FBFDEE1)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    RtsUStor.sys                Fri Dec 21 02:20:22 2012 (50D40DB6)
    rikvm_96E434EB.sys          Fri Jan  4 03:49:42 2013 (50E697A6)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    athw8x.sys                  Wed Feb 20 22:50:31 2013 (51259987)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    btath_rcp.sys               Tue Mar 19 09:30:43 2013 (51486883)
    RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
    e1d63x64.sys                Wed Apr 24 00:35:49 2013 (51776125)
    btath_avdt.sys              Thu May 23 02:09:20 2013 (519DB290)
    btfilter.sys                Thu May 23 02:09:55 2013 (519DB2B3)
    btath_flt.sys               Thu May 23 02:10:29 2013 (519DB2D5)
    btath_a2dp.sys              Thu May 23 02:10:37 2013 (519DB2DD)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    nvlddmkm.sys                Sun Aug 18 14:21:08 2013 (52111094)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 17 22:50:05.588 2013 (UTC - 4:00)**************************
    RTKVHD64.sys                Tue Mar 12 08:56:29 2013 (513F25FD)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUStor.sys
    rikvm_96E434EB.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
      My System SpecsSystem Spec

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