Windows 8 and 8.1 Forums


Windows 8 sytem freeze after left idle

  1. #11


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Depends on the events and their type. Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

      My System SpecsSystem Spec

  2. #12


    Posts : 13
    Windows 8 64-bit


    Here is the file you requested. To note, these ACPI events happen when I turn the computer on. I haven't noticed them happening any other time other than a restart or power on. Also there are many more within a short timeframe as I've been trying to figure out a DHCP error I'm receiving and have been restarting a bunch.
      My System SpecsSystem Spec

  3. #13


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I found a significant number of ACPI/PNP0A0A Warnings in the Admin event log.
    Check for successful ACPI/PNP0A0A events in the Applications and Services Logs...Microsoft...Windows...Kernel-PnP log
    Web posts about this revolve around Intel Management Engine Interface and Asus AI Suite - but the general consensus is that it doesn't hurt anything.



    FYI, if the Event Level listed is "Information" - then there's probably nothing to worry about. It's just Windows going about it's business of checking (enumerating) things out.

    Event Levels of "Warning" may/may not be safe to ignore - but they may point to potential problems (or even to things that impact existing problems)

    Event Levels of "Error" must be investigated - but they may not impact your computing experience (for example, I tend to ignore apparently random DCOM errors when I'm troubleshooting).

    "Critical" Event Levels require some sort of interaction with the OS. These can be a bit confusing, but usually they refer to a problem with Windows that Windows can't figure out. Usually caused by low-level drivers or hardware problems. Also, they may occur because Windows can't keep up with itself (you may get one with a BSOD crash, followed by the crash report (Event Level "Error") a little later on0.

    All of the entries are helpful (and it's one of the great drawbacks of using the Admin Event Log - as it doesn't have Information entries). We look through the Admin Event log to find patterns, then through the System and Application Event logs to investigate the patterns in detail.


    Again, just FYI, I will suggest checking power managment settings when I see the power management entries in the System Log file - and will suggest temperature monitoring when I see the thermal events. But these are just precautions on my part - not a firm diagnosis. I view Windows as a massive bunch of clues - and we have to use those clues to try and figure out exactly what's wrong.
      My System SpecsSystem Spec

  4. #14


    Posts : 13
    Windows 8 64-bit


    Thank you John for taking the time to go through my logs and for the insight. I suppose it's fairly easy to look at all those events and overthink things that may or may not be an actual issue.

    I did notice those ACPI/PNP0A0A Warnings as well. I tried uninstalling the driver linked to that Warning and reinstalling the AMDA00 driver from ASUS. But the warnings continue. I don't believe my PC has overheating issues. I see some of the threads from others mentioning the same warnings/ASUS driver. So I guess it's all good.

    I am curious as to the temperature readings and wonder if the fact I did not install Windows 8 through UEFI mode I may not have accurate readings. Would that be the case?
      My System SpecsSystem Spec

  5. #15


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I don't think that the method of installation would affect the accuracy.
    And, it's easy to test if you install a 3rd party temp monitoring utility.

    The point of all this was to stop the system from freezing. Does it still freeze?
      My System SpecsSystem Spec

  6. #16


    Posts : 13
    Windows 8 64-bit


    After a few days on, I feel the issue has stopped. Thanks for the help!
      My System SpecsSystem Spec

  7. #17


    Posts : 4
    Windows 8.1


    Quote Originally Posted by fullofclovers View Post
    After a few days on, I feel the issue has stopped. Thanks for the help!
    Sorry for the time-delay on this post
    Can you tell me what the actual solution was then?
      My System SpecsSystem Spec

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Windows 8 sytem freeze after left idle
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