Driver Power State Failure

margarida · Sep 17, 2013

I shut down my laptop as I usually do, but I was short in time, so I didn't watch it turn off. When I came back home a few hours later, I found it turned on, showing the lock screen. Apparently it had a BSOD while it was shutting down and then restared.
I ran bluescreen view and it said it was a driver power state failure cause by ntoskrnl.exe, but I have no idea what to do to prevent it from happening again... It was the only time so far, but I had that same BSOD on another laptop and it was recurrent, a real pain in the ass... I don't want that to happen to this laptop too.

I was hoping maybe you could help me figure out how fix that... thanks in advance!

usasma · Sep 18, 2013

Not much info here.

I wonder about USB devices first - as there's traces of Windows USB drivers in the stack.
In particular I'm suspicious of the Rainbow Tech/SafeNet USB Security Device - as it's driver (Sentinel64.sys) dates from 2008 and I've seen problems with these devices in the past.

If I'm correct, uninstalling the software for this device and physically removing it from your system should stop the BSOD's.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver
http://www.carrona.org/drivers/driver.php?id=hamachi.sys

KMWDFILTER.sys Wed Apr 29 02:20:48 2009 (49F7F1C0)
UASSOFT.com HID (mouse) Driver
http://www.carrona.org/drivers/driver.php?id=KMWDFILTER.sys

PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Tue Sep 17 10:54:34.840 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091713-34382-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 1:35:19.741[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for hidusb.sys
Probably caused by :[B]usbhub.sys[/B]
BugCheck [B]9F, {3, fffffa8006c9a060, fffff802bc11a930, fffffa800a19ebd0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8006c9a060, Physical Device Object of the stack
Arg3: fffff802bc11a930, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800a19ebd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_IMAGE_usbhub.sys[/B]
  BIOS Version                  F.45
  BIOS Release Date             01/17/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Pavilion g6 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Tue Sep 17 10:54:34.840 2013 (UTC - 4:00)**************************
[COLOR=RED][B]Sentinel64.sys              Mon Jun  2 02:14:55 2008 (48438FDF)[/B][/COLOR]
[COLOR=RED][B]hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)[/B][/COLOR]
[COLOR=RED][B]KMWDFILTER.sys              Wed Apr 29 02:20:48 2009 (49F7F1C0)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys                Tue Oct 20 14:08:42 2009 (4ADDFCAA)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
usbfilter.sys               Tue Jun 19 07:07:40 2012 (4FE05D7C)
rtwlane.sys                 Thu Jun 21 00:45:30 2012 (4FE2A6EA)
stwrt64.sys                 Sun Aug 19 22:51:39 2012 (5031A63B)
AtihdW86.sys                Tue Aug 21 22:26:37 2012 (5034435D)
SynTP.sys                   Fri Aug 24 19:20:26 2012 (50380C3A)
amd_sata.sys                Sun Sep  2 22:16:17 2012 (504412F1)
amd_xata.sys                Sun Sep  2 22:16:20 2012 (504412F4)
atikmpag.sys                Wed Sep 12 16:22:03 2012 (5050EEEB)
atikmdag.sys                Wed Sep 12 17:33:46 2012 (5050FFBA)
RtsPStor.sys                Sun Sep 16 23:15:37 2012 (505695D9)
aksdf.sys                   Wed Nov 28 10:04:04 2012 (50B627E4)
SCDEmu.SYS                  Sun Dec  9 03:46:41 2012 (50C44FF1)
aksfridge.sys               Tue Feb 19 07:09:17 2013 (51236B6D)
hardlock.sys                Fri Mar  8 08:08:21 2013 (5139E2C5)
[/font]

Driver Power State Failure

margarida

Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One