I shut down my laptop as I usually do, but I was short in time, so I didn't watch it turn off. When I came back home a few hours later, I found it turned on, showing the lock screen. Apparently it had a BSOD while it was shutting down and then restared.
I ran bluescreen view and it said it was a driver power state failure cause by ntoskrnl.exe, but I have no idea what to do to prevent it from happening again... It was the only time so far, but I had that same BSOD on another laptop and it was recurrent, a real pain in the ass... I don't want that to happen to this laptop too.
I was hoping maybe you could help me figure out how fix that... thanks in advance!
I ran bluescreen view and it said it was a driver power state failure cause by ntoskrnl.exe, but I have no idea what to do to prevent it from happening again... It was the only time so far, but I had that same BSOD on another laptop and it was recurrent, a real pain in the ass... I don't want that to happen to this laptop too.
I was hoping maybe you could help me figure out how fix that... thanks in advance!
My Computer
System One
-
- OS
- Windows 8.1 x64
- Computer type
- Laptop
- System Manufacturer/Model
- HP Pavilion g6 1353-sp
- CPU
- 1.5 GHz AMD Quad-Core A6-3420M
- Memory
- 6 GB DDR3
- Graphics Card(s)
- AMD Radeon HD 6520G + 7450M Dual GPU (1 GB DDR3 dedicated)
- Screen Resolution
- 1366x768
- Hard Drives
- Internal 500 GB