Windows 8 and 8.1 Forums


Kmode_exception_not_handled bsod

  1. #1


    Posts : 5
    Windows 8

    Kmode_exception_not_handled BSOD


    As in title. Using Dell 10 Latitude Tablet with Windows 8.1 (no problem with Dell original installed 8).BSOD only shows when going to Korean banking site.
    Diagnostic zip file included. Thank you very much for any help with this problem
    Last edited by peteX; 16 Sep 2013 at 08:03.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    1 Windows Update installed. Most 8.1 systems have 26 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    You have a Broadcom 802.11abgn Wireless SDIO Adapter:
    I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
    These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
    My biggest suspicion is AhnRghNt.sys - AhnLab Common Registry Hook Driver (appears to be part of a security program). Please uninstall it to see if the BSOD's stop (be sure to enable Windows Defender and the Windows Firewall while testings without the AhnLab program).

    Also, Windows Defender is running at the same time as the AhnLab software. NEVER run more than one antivirus or one firewall at the same time!

    There is an unknown file in the driver results, please scan the file (or your computer) with an independent antivirus. I have a list of scanners here: Free Online AntiMalware Resources

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    KCRTX86.SYS Fri Nov 13 03:46:34 2009 (4AFD1CEA)
    unknown file, possibly malware
    KCRTX86.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    CdmDrvNt.sys Wed Dec 29 01:06:07 2010 (4D1ACFCF)
    AhnLab driver file
    CdmDrvNt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Sep 16 07:50:19.007 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-18343-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.16384.x86fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:28:29.827
    Probably caused by :memory_corruption
    BugCheck 1E, {c0000005, 817560b0, 0, 3b8}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 817560b0, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 000003b8, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  SkyDrive.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    CPUID:        "Intel(R) Atom(TM) CPU Z2760  @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1797
      BIOS Version                  A06
      BIOS Release Date             06/24/2013
      Manufacturer                  Dell Inc.
      Product Name                  Latitude 10 - ST2
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 07:20:47.427 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-14109-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.16384.x86fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:06:56.247
    Probably caused by :memory_corruption
    BugCheck 1E, {c0000005, 81d0e0b0, 0, 3b8}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 81d0e0b0, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 000003b8, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    CPUID:        "Intel(R) Atom(TM) CPU Z2760  @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1797
      BIOS Version                  A06
      BIOS Release Date             06/24/2013
      Manufacturer                  Dell Inc.
      Product Name                  Latitude 10 - ST2
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 07:09:23.144 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-15109-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.16384.x86fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:02:48.963
    Probably caused by :memory_corruption
    BugCheck 1E, {c0000005, 811120b0, 0, 3b8}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 811120b0, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 000003b8, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    CPUID:        "Intel(R) Atom(TM) CPU Z2760  @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1797
      BIOS Version                  A06
      BIOS Release Date             06/24/2013
      Manufacturer                  Dell Inc.
      Product Name                  Latitude 10 - ST2
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 06:55:01.705 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-15015-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.16384.x86fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:04:48.524
    Probably caused by :memory_corruption
    BugCheck 1E, {c0000005, 8216d0b0, 0, 3b8}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 8216d0b0, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 000003b8, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  SearchFilterHo
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    CPUID:        "Intel(R) Atom(TM) CPU Z2760  @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1797
      BIOS Version                  A06
      BIOS Release Date             06/24/2013
      Manufacturer                  Dell Inc.
      Product Name                  Latitude 10 - ST2
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 06:49:09.421 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-14125-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.16384.x86fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:05:40.241
    Probably caused by :memory_corruption
    BugCheck 1E, {c0000005, 811640b0, 0, 3b8}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 811640b0, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 000003b8, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    CPUID:        "Intel(R) Atom(TM) CPU Z2760  @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1797
      BIOS Version                  A06
      BIOS Release Date             06/24/2013
      Manufacturer                  Dell Inc.
      Product Name                  Latitude 10 - ST2
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 06:42:25.343 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-13968-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.16384.x86fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:07:17.163
    Probably caused by :memory_corruption
    BugCheck 1E, {c0000005, 817130b0, 0, 3b8}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 817130b0, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 000003b8, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  SkyDrive.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    CPUID:        "Intel(R) Atom(TM) CPU Z2760  @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1797
      BIOS Version                  A06
      BIOS Release Date             06/24/2013
      Manufacturer                  Dell Inc.
      Product Name                  Latitude 10 - ST2
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 06:29:12.569 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-14375-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.16384.x86fre.winblue_rtm.130821-1623
    System Uptime:0 days 11:32:16.389
    Probably caused by :memory_corruption
    BugCheck 1E, {c0000005, 8115f0b0, 0, 3b8}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 8115f0b0, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 000003b8, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  audiodg.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    CPUID:        "Intel(R) Atom(TM) CPU Z2760  @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1797
      BIOS Version                  A06
      BIOS Release Date             06/24/2013
      Manufacturer                  Dell Inc.
      Product Name                  Latitude 10 - ST2
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Sep 16 07:50:19.007 2013 (UTC - 4:00)**************************
    KCRTX86.SYS                 Fri Nov 13 03:46:34 2009 (4AFD1CEA)
    CdmDrvNt.sys                Wed Dec 29 01:06:07 2010 (4D1ACFCF)
    MpKslfcc2d684.sys           Fri Sep 16 17:34:23 2011 (4E73C0DF)
    AhnRghNt.sys                Sun Sep 23 23:04:46 2012 (505FCDCE)
    ATamptNt.sys                Sun Sep 23 23:56:47 2012 (505FD9FF)
    BcmGnssBus.sys              Thu Oct  4 21:09:54 2012 (506E3362)
    clvpep.sys                  Tue Oct 23 13:40:01 2012 (5086D671)
    JRSUKD25.SYS                Wed Oct 24 01:18:58 2012 (50877A42)
    JRSKD24.SYS                 Wed Nov 14 03:19:18 2012 (50A35406)
    inteli2c.sys                Sun Jan 27 12:14:24 2013 (51056070)
    LNWIPC.sys                  Sun Jan 27 12:14:30 2013 (51056076)
    spi.sys                     Sun Jan 27 12:14:38 2013 (5105607E)
    MSICReg.sys                 Sun Jan 27 12:14:43 2013 (51056083)
    MBI.sys                     Sun Jan 27 12:14:48 2013 (51056088)
    Uart16550pc.sys             Sun Jan 27 12:14:55 2013 (5105608F)
    GPIOCLV.sys                 Sun Jan 27 12:17:36 2013 (51056130)
    DptfDevGen.sys              Thu Feb  7 11:48:18 2013 (5113DAD2)
    DptfManager.sys             Thu Feb  7 11:48:40 2013 (5113DAE8)
    DptfDevDisplay.sys          Thu Feb  7 11:48:43 2013 (5113DAEB)
    DptfDevProc.sys             Thu Feb  7 11:48:51 2013 (5113DAF3)
    bcmfn2.sys                  Mon Mar 11 12:09:47 2013 (513E01CB)
    bcmdhd63.sys                Mon Mar 11 12:15:07 2013 (513E030B)
    ChaabiDriver.sys            Thu Apr 18 16:10:37 2013 (5170533D)
    rtii2sac.sys                Mon May  6 07:48:06 2013 (51879876)
    isstrtc.sys                 Fri May 17 00:30:37 2013 (5195B26D)
    igddim32.sys                Fri May 17 04:11:31 2013 (5195E633)
    igdkmd32.sys                Fri May 17 04:11:51 2013 (5195E647)
    ov2720.sys                  Sat May 18 13:20:33 2013 (5197B861)
    ov8830.sys                  Sat May 18 13:20:44 2013 (5197B86C)
    lm3554.sys                  Sat May 18 13:20:47 2013 (5197B86F)
    camera.sys                  Sat May 18 13:22:24 2013 (5197B8D0)
    intelppm.sys                Wed Aug 21 21:58:53 2013 (5215705D)
    NdisVirtualBus.sys          Thu Aug 22 00:08:06 2013 (52158EA6)
    intelpep.sys                Thu Aug 22 00:10:18 2013 (52158F2A)
    cnghwassist.sys             Thu Aug 22 00:10:40 2013 (52158F40)
    dump_dumpsd.sys             Thu Aug 22 00:11:26 2013 (52158F6E)
    UEFI.sys                    Thu Aug 22 00:11:28 2013 (52158F70)
    ahcache.sys                 Thu Aug 22 00:11:29 2013 (52158F71)
    werkernel.sys               Thu Aug 22 00:12:03 2013 (52158F93)
    HalExtIntcLpioDma.dll       Thu Aug 22 00:14:35 2013 (5215902B)
    HalExtIntcUartDma.dll       Thu Aug 22 00:14:35 2013 (5215902B)
    btwampfl.sys                Fri Aug 30 14:31:55 2013 (5220E51B)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 06:55:01.705 2013 (UTC - 4:00)**************************
    igddim32.sys                Sun Jun 16 03:23:45 2013 (51BD6801)
    igdkmd32.sys                Sun Jun 16 03:24:07 2013 (51BD6817)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 06:29:12.569 2013 (UTC - 4:00)**************************
    MpKsl0b8f0455.sys           Fri Sep 16 17:34:23 2011 (4E73C0DF)
    
    KCRTX86.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    CdmDrvNt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    MpKslfcc2d684.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    AhnRghNt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ATamptNt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    BcmGnssBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    clvpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=JRSUKD25.SYS
    JRSKD24.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    inteli2c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    LNWIPC.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    spi.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    MSICReg.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    MBI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Uart16550pc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    GPIOCLV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDisplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bcmfn2.sys
    http://www.carrona.org/drivers/driver.php?id=bcmdhd63.sys
    ChaabiDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    rtii2sac.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=isstrtc.sys
    igddim32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
    ov2720.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ov8830.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    lm3554.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    camera.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    cnghwassist.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    dump_dumpsd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    UEFI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    HalExtIntcLpioDma.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    HalExtIntcUartDma.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    igddim32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
    MpKsl0b8f0455.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8

    Ahn Lab was the problem


    Hi and thank you so much for your help. Ahn Lab was the problem. Once I delete it all is OK. Thanks again.
      My System SpecsSystem Spec

Kmode_exception_not_handled bsod
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