Windows 8 and 8.1 Forums

Another Freezing !

  1. #1


    Posts : 2
    winodws 8.1

    Another Freezing !


    Hi all,
    any help you can give would be most appreciated
    like many others I have a freezing issue with win 8.1 Pro on a HP4545s laptop.

    Following other threads here and elsewhere I have disabled dynamic tick and a few other tweaks which have not helped.
    Have updated all drivers I could find updates for

    Used laptop to watch HD film yesterday and happened once in 3 hours.
    Today trying to do work with photoshop CS6 and happens nearly every 20/30mins.
    PC will freeze and can be anywhere form 30 secs to 3/4 mins and then it just kicks back into life.
    All suggestions appreciated

    Eddie

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    For freezing issues, please provide this info:
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
    Most of the problems that I saw in the reports were video.

    There is one memory dump in the uploaded reports from 30 Aug which blames "NotMyFault" - have you been playing with Mark Russinovich's "Not My Fault" program?

    Normally we disregard these memory dumps - but in this case they appear to have interesting stuff in them.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Advanced Micro Devices, Inc. (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    PxHlpa64.sys Mon Dec 10 18:49:01 2007 (475DD06D)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

    adfs.SYS Thu Jun 26 16:52:37 2008 (48640195)
    Adobe File System Driver
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

    If this doesn't stop the freezing, please:
    - update your video drivers
    - try the video stress tests here: Hardware Diagnostics
    - ensure that you're using the laptop on a hard surface (and using a laptop cooler if possible).



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Aug 30 12:30:55.973 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-29421-01.dmp]
    Windows 8 Kernel Version 9431 MP (2 procs) Free x64
    Built by: 9431.0.amd64fre.winmain_bluemp.130615-1214
    System Uptime:0 days 1:19:53.733
    *** WARNING: Unable to verify timestamp for myfault.sys
    *** ERROR: Module load completed but symbols could not be loaded for myfault.sys
    Probably caused by :myfault.sys ( myfault+1385 )
    BugCheck D1, {ffffc0000f6db010, 2, 0, fffff800041f7385}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: ffffc0000f6db010, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff800041f7385, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  NotMyfault.exe
    FAILURE_BUCKET_ID: AV_myfault+1385
      BIOS Version                  68CPD Ver. F.41
      BIOS Release Date             05/20/2013
      Manufacturer                  Hewlett-Packard
      Product Name                  HP ProBook 4545s
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Aug 30 12:30:55.973 2013 (UTC - 4:00)**************************
    PxHlpa64.sys                 Mon Dec 10 18:49:01 2007 (475DD06D)
    adfs.SYS                     Thu Jun 26 16:52:37 2008 (48640195)
    CLVirtualDrive.sys           Mon Dec 26 08:26:47 2011 (4EF87617)
    myfault.sys                  Sat Apr  7 12:34:41 2012 (4F806CA1)
    Rt630x64.sys                 Tue Jun 12 09:37:53 2012 (4FD74631)
    BtAudioBus.sys               Thu Jun 14 23:17:09 2012 (4FDAA935)
    stwrt64.sys                  Tue Jul 24 04:05:57 2012 (500E5765)
    jmcr.sys                     Mon Jul 30 22:57:46 2012 (501749AA)
    IvtUrbBtFlt.sys              Mon Aug 13 22:13:23 2012 (5029B443)
    rtbth.sys                    Tue Aug 14 08:38:22 2012 (502A46BE)
    hpdskflt.sys                 Tue Aug 21 18:05:10 2012 (50340616)
    Accelerometer.sys            Tue Aug 21 18:05:10 2012 (50340616)
    HpqKbFiltr.sys               Thu Aug 23 21:58:41 2012 (5036DFD1)
    WirelessButtonDriver64.sys   Wed Aug 29 23:11:29 2012 (503ED9E1)
    snp2uvc.sys                  Mon Nov 19 22:01:44 2012 (50AAF298)
    AODDriver2.sys               Wed Nov 21 02:44:04 2012 (50AC8644)
    amd_sata.sys                 Fri Nov 30 04:00:42 2012 (50B875BA)
    amd_xata.sys                 Fri Nov 30 04:00:46 2012 (50B875BE)
    SynTP.sys                    Fri Jan 11 00:21:14 2013 (50EFA14A)
    AtihdW86.sys                 Thu Feb 14 17:11:12 2013 (511D6100)
    netr28x.sys                  Fri Apr 12 22:22:01 2013 (5168C149)
    NdisVirtualBus.sys           Sat Jun 15 20:32:47 2013 (51BD07AF)
    ahcache.sys                  Sat Jun 15 20:35:57 2013 (51BD086D)
    werkernel.sys                Sat Jun 15 20:36:25 2013 (51BD0889)
    atikmpag.sys                 Fri Jun 21 22:40:55 2013 (51C50EB7)
    atikmdag.sys                 Fri Jun 21 22:53:41 2013 (51C511B5)
    
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    myfault.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    BtAudioBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    IvtUrbBtFlt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    rtbth.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
    http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
    http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys
    http://www.carrona.org/drivers/driver.php?id=WirelessButtonDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=snp2uvc.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=netr28x.sys
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    winodws 8.1


    Many thanks, will apply suggestions now and update
      My System SpecsSystem Spec

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