Windows 8 and 8.1 Forums


Getting power state failure BSOD in device manager scan.

  1. #1


    Posts : 12
    Windows 8 pro x64

    Getting power state failure BSOD in device manager scan.


    Hi everyone i am new here and i am getting BSOD everytime I use scan for devices in device manager.

    I used blue screen viewer and it marked red highlight on these 2 files.

    1.athw8x.sys
    2.ntoskrnl.exe

    and here is the zip file using SF diagnostic tool.

    I tried removing driver and reinstalling but still getting power state failure bsod everytime in device manager scan for devices.

    Thank You for helping me everyone.

      My System SpecsSystem Spec

  2. #2


    Posts : 12
    Windows 8 pro x64


    um....can anyone please tell me which driver is causing power state failure bsod please ?.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    This device cannot start:
    Bluetooth Server BTHENUM\{F0B2DD71-FB14-4E30-A62D-931874BF282F}_LOCALMFG&0000\8&4CEEFBE&0&000000000000_00000000 This device cannot start.
    Please uninstall it, then download and install a fresh copy of the latest, Win8 compatible drivers from the manufacturer's website.

    Razer Game Booster is known to cause BSOD's on some systems. Please uninstall it to test.

    Riva Tuner (along with MSI Afterburner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    The memory dump blames video drivers. Make sure that you're using the laptop on a hard surface (preferably with a laptop cooling pad). Update the video drivers. If the BSOD's remain, then try the video stress tests here: Hardware Diagnostics

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    SmartDefragDriver.sys Fri Nov 26 04:29:40 2010 (4CEF7E04)
    Smart Defrag
    http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Sep 15 03:49:55.706 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091513-26937-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:05:07.393
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa8004623880, fffff8016d9007f0, fffffa8007f6f250}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8004623880, Physical Device Object of the stack
    Arg3: fffff8016d9007f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8007f6f250, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  K55VD.411
      BIOS Release Date             03/11/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K55VD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Sep 15 03:49:55.706 2013 (UTC - 4:00)**************************
    ASMMAP64.sys                  Thu Jul  2 05:13:26 2009 (4A4C7A36)
    SmartDefragDriver.sys         Fri Nov 26 04:29:40 2010 (4CEF7E04)
    atkwmiacpi64.sys              Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys                 Thu Sep 22 22:04:40 2011 (4E7BE938)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    AsHIDSwitch64.sys             Wed May 30 22:38:32 2012 (4FC6D9A8)
    kbfiltr.sys                   Wed Aug  1 23:22:22 2012 (5019F26E)
    AsusTP.sys                    Mon Oct 29 14:23:54 2012 (508EC9BA)
    btath_lwflt.sys               Fri Nov  2 01:35:44 2012 (50935BB0)
    intelppm.sys                  Mon Nov  5 22:55:02 2012 (50988A16)
    btath_hcrp.sys                Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys                 Mon Jan 21 04:18:42 2013 (50FD07F2)
    mbam.sys                      Thu Feb 28 15:33:07 2013 (512FBF03)
    klpd.sys                      Fri Apr 12 07:34:45 2013 (5167F155)
    btath_flt.sys                 Thu Apr 18 01:26:45 2013 (516F8415)
    klkbdflt.sys                  Sun May  5 14:41:28 2013 (5186A7D8)
    klmouflt.sys                  Sun May  5 14:41:29 2013 (5186A7D9)
    kl1.sys                       Mon May  6 01:21:28 2013 (51873DD8)
    klwfp.sys                     Tue May  7 09:56:12 2013 (518907FC)
    AMPPAL.sys                    Tue May 21 11:12:37 2013 (519B8EE5)
    klflt.sys                     Fri May 31 14:59:40 2013 (51A8F31C)
    kneps.sys                     Thu Jun  6 09:37:07 2013 (51B09083)
    klim6.sys                     Mon Jun 10 04:27:38 2013 (51B58DFA)
    btfilter.sys                  Tue Jun 25 07:23:16 2013 (51C97DA4)
    idmwfp.sys                    Wed Jun 26 19:57:26 2013 (51CB7FE6)
    igdkmd64.sys                  Thu Jun 27 11:07:26 2013 (51CC552E)
    athw8x.sys                    Mon Jul  1 02:15:52 2013 (51D11E98)
    IntcDAud.sys                  Tue Jul  2 06:31:16 2013 (51D2ABF4)
    RtsBaStor.sys                 Thu Jul 11 23:41:18 2013 (51DF7ADE)
    klif.sys                      Sat Jul 20 04:17:11 2013 (51EA4787)
    SCDEmu.SYS                    Sun Jul 21 22:14:17 2013 (51EC9579)
    Rt630x64.sys                  Fri Jul 26 03:01:35 2013 (51F21ECF)
    iaStorA.sys                   Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys              Thu Aug  1 21:39:52 2013 (51FB0DE8)
    RTKVHD64.sys                  Tue Aug  6 09:17:28 2013 (5200F768)
    nvlddmkm.sys                  Sun Aug 18 14:21:08 2013 (52111094)
    TeeDriverx64.sys              Mon Aug 19 13:23:31 2013 (52125493)
    nvvad64v.sys                  Tue Aug 20 07:29:10 2013 (52135306)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    klpd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
      My System SpecsSystem Spec

  4. #4


    Posts : 12
    Windows 8 pro x64


    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    the above driver is for Lenovo laptop but mine is ASUS K55VD.

    Thank you for taking your time for helping me.

    I just uninstalled razer gamebooster,riva tuner,evga precision and i have not overclocked anything.

    i removed the bluetooth server driver but when i try to install it from my asus drivers i get power state failure BSOD while installing.

    When i do scan for new devices in safe mode boot i dont get BSOD so i dont know whats causing it to BSOD in normal boot.

    I am using latest nvidia beta drivers 326.80 beta driver.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    ASMMAP64.sys may be shared between Lenovo and Asus. Don't worry about it for now.

    Please zip up and upload the contents for C:\Windows\Minidump with your next post.
    I would appreciate it if you could make it BSOD (with the Bluetooth Server install) at least 1 more time before uploading the memory dumps. That way I can (hopefully) tell what's causing it.
      My System SpecsSystem Spec

  6. #6


    Posts : 12
    Windows 8 pro x64


    Quote Originally Posted by usasma View Post
    ASMMAP64.sys may be shared between Lenovo and Asus. Don't worry about it for now.

    Please zip up and upload the contents for C:\Windows\Minidump with your next post.
    I would appreciate it if you could make it BSOD (with the Bluetooth Server install) at least 1 more time before uploading the memory dumps. That way I can (hopefully) tell what's causing it.
    Ok thanks for replying.

    I ran bluetooth driver install and got bsod again i am uploading crash dump zip.

    Please reply when your free thank you again
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Still blames video
    1) remove beta drivers, install WHQL certified drivers
    2) run video stress tests from Hardware Diagnostics
    3) remove program that installed Tages copy protection (it's outdated)
    4) Remove AICharger (Asus On/Off Charger)
    5) Remove SmartDefrag
    6) If BSOD's still occur - then run Driver Verifier according to these instructions: Driver Verifier Settings

    Please update these older drivers (not critical for now). Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Sep 18 10:13:25.879 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091813-18343-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:07:43.566
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa8004622060, fffff801dc81f7f0, fffffa8009eb8cd0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8004622060, Physical Device Object of the stack
    Arg3: fffff801dc81f7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8009eb8cd0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  K55VD.411
      BIOS Release Date             03/11/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K55VD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Sep 18 10:13:25.879 2013 (UTC - 4:00)**************************
    lirsgt.sys                    Sun May 17 09:06:57 2009 (4A100BF1)
    atksgt.sys                    Sun May 17 09:36:34 2009 (4A1012E2)
    ASMMAP64.sys                  Thu Jul  2 05:13:26 2009 (4A4C7A36)
    SmartDefragDriver.sys         Fri Nov 26 04:29:40 2010 (4CEF7E04)
    atkwmiacpi64.sys              Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys                 Thu Sep 22 22:04:40 2011 (4E7BE938)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    AsHIDSwitch64.sys             Wed May 30 22:38:32 2012 (4FC6D9A8)
    kbfiltr.sys                   Wed Aug  1 23:22:22 2012 (5019F26E)
    AsusTP.sys                    Mon Oct 29 14:23:54 2012 (508EC9BA)
    btath_lwflt.sys               Fri Nov  2 01:35:44 2012 (50935BB0)
    intelppm.sys                  Mon Nov  5 22:55:02 2012 (50988A16)
    btath_hcrp.sys                Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys                 Mon Jan 21 04:18:42 2013 (50FD07F2)
    mbam.sys                      Thu Feb 28 15:33:07 2013 (512FBF03)
    klpd.sys                      Fri Apr 12 07:34:45 2013 (5167F155)
    btath_flt.sys                 Thu Apr 18 01:26:45 2013 (516F8415)
    klkbdflt.sys                  Sun May  5 14:41:28 2013 (5186A7D8)
    klmouflt.sys                  Sun May  5 14:41:29 2013 (5186A7D9)
    kl1.sys                       Mon May  6 01:21:28 2013 (51873DD8)
    klwfp.sys                     Tue May  7 09:56:12 2013 (518907FC)
    AMPPAL.sys                    Tue May 21 11:12:37 2013 (519B8EE5)
    btfilter.sys                  Thu May 23 02:09:55 2013 (519DB2B3)
    klflt.sys                     Fri May 31 14:59:40 2013 (51A8F31C)
    kneps.sys                     Thu Jun  6 09:37:07 2013 (51B09083)
    klim6.sys                     Mon Jun 10 04:27:38 2013 (51B58DFA)
    idmwfp.sys                    Wed Jun 26 19:57:26 2013 (51CB7FE6)
    igdkmd64.sys                  Thu Jun 27 11:07:26 2013 (51CC552E)
    athw8x.sys                    Mon Jul  1 02:15:52 2013 (51D11E98)
    IntcDAud.sys                  Tue Jul  2 06:31:16 2013 (51D2ABF4)
    RtsBaStor.sys                 Thu Jul 11 23:41:18 2013 (51DF7ADE)
    klif.sys                      Sat Jul 20 04:17:11 2013 (51EA4787)
    SCDEmu.SYS                    Sun Jul 21 22:14:17 2013 (51EC9579)
    Rt630x64.sys                  Fri Jul 26 03:01:35 2013 (51F21ECF)
    iaStorA.sys                   Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys              Thu Aug  1 21:39:52 2013 (51FB0DE8)
    RTKVHD64.sys                  Tue Aug  6 09:17:28 2013 (5200F768)
    nvlddmkm.sys                  Sun Aug 18 14:21:08 2013 (52111094)
    TeeDriverx64.sys              Mon Aug 19 13:23:31 2013 (52125493)
    nvvad64v.sys                  Tue Aug 20 07:29:10 2013 (52135306)
    
    http://www.carrona.org/drivers/driver.php?id=lirsgt.sys
    http://www.carrona.org/drivers/driver.php?id=atksgt.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    klpd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
      My System SpecsSystem Spec

  8. #8


    Posts : 12
    Windows 8 pro x64


    You were right all along the blame on video driver is correct.

    It was due to bad driver install due to old driver left overs.

    I did a clean uninstall of my nvidia driver using driver cleaner.

    Did a fresh install with 326.80 driver again and now no BSOD at all.

    Thank you for your help really appreaciate it have a great day
      My System SpecsSystem Spec

Getting power state failure BSOD in device manager scan.
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