Windows 8 and 8.1 Forums

BSOD After Wake from Sleep

  1. #1


    Posts : 11
    Windows 8.1 Pro

    BSOD After Wake from Sleep


    I am randomly facing a BSOD when my PC wakes from sleep. This usually happens when Windows goes to sleep automatically and then I try to wake it after a while. However when I put my PC into sleep manually I don't face the issue when it resumes again. I really appreciate if someone can help me resolve this issue.

    I suspected it was a NVIDIA driver issue so I updated and downgraded but the issue still remains. I am currently on version 326.80.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 79 Windows Updates installed. Most systems have 100 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    You have a 802.11n USB Wireless LAN Card:
    I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
    These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    This could also be a problem with the video card(s). Please try the suggestions here: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums Don't forget the video stress tests here: Hardware Diagnostics

    With only 1 memory dump it's difficult to figure if this is a hardware problem or not. Normally we need at least 5 memory dumps to venture a guess about a hardware problem. I suspect hardware here (due to the involvement of hal.dll in the dump) but cannot be certain at this point.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

    ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
    ASUS USB Hub filter driver
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys

    AiChargerPlus.sys Wed Apr 18 21:17:35 2012 (4F8F67AF)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Sep 14 10:58:43.759 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091413-11156-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 2:27:54.407
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+3d8f11 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_nvlddmkm+3d8f11
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  1405
      BIOS Release Date             08/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Sep 14 10:58:43.759 2013 (UTC - 4:00)**************************
    AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
    ASUSFILTER.sys              Tue Sep 20 11:46:33 2011 (4E78B559)
    netr28ux.sys                Thu Apr 12 11:50:17 2012 (4F86F9B9)
    AiChargerPlus.sys           Wed Apr 18 21:17:35 2012 (4F8F67AF)
    usbcir.sys                  Wed Jul 25 22:27:07 2012 (5010AAFB)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    asmtufdriver.sys            Fri Sep 28 06:55:29 2012 (50658221)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    asahci64.sys                Wed Jan  9 21:52:36 2013 (50EE2CF4)
    ndisrd.sys                  Wed Feb 20 21:40:15 2013 (5125890F)
    ASUSwh.sys                  Thu Mar 28 13:44:34 2013 (51548182)
    ASUScr.sys                  Thu Mar 28 13:44:37 2013 (51548185)
    ASUSumsc.sys                Thu Mar 28 13:44:44 2013 (5154818C)
    ASUSstpt.sys                Thu Mar 28 13:44:49 2013 (51548191)
    LHidEqd.Sys                 Thu May 23 02:09:49 2013 (519DB2AD)
    LEqdUsb.Sys                 Thu May 23 02:09:50 2013 (519DB2AE)
    LMouFilt.Sys                Thu May 23 02:09:56 2013 (519DB2B4)
    LHidFilt.Sys                Thu May 23 02:10:00 2013 (519DB2B8)
    e1d63x64.sys                Thu May 30 12:00:34 2013 (51A777A2)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    IOMap64.sys                 Tue Jul  2 04:27:47 2013 (51D28F03)
    nvvad64v.sys                Thu Jul 18 10:55:29 2013 (51E801E1)
    RTKVHD64.sys                Tue Jul 23 08:46:49 2013 (51EE7B39)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    nvlddmkm.sys                Sun Aug 18 14:21:08 2013 (52111094)
    
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys
    http://www.carrona.org/drivers/driver.php?id=usbcir.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    asmtufdriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=asahci64.sys
    http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSwh.sys
    http://www.carrona.org/drivers/driver.php?id=ASUScr.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSumsc.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSstpt.sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8.1 Pro


    first of all, thank you very much for the detailed analysis.

    I have disconnected the wireless usb lan card for now I will check if the issue happens again.

    Also I have updated the ASUS Suite III to the latest version so it should update all the ASUS .sys files.

    In addition I have also updated the graphics drivers to the latest 327.23 (WHQL) and audio drivers to 6971

    Unfortunately, I have refreshed the Windows update a couple of times but there aren't any new updates except for 1. Maybe other systems are getting more than a 100 because they have different configuration.

    One thing I notice that is strange is that after I keep the system in sleep for a long time and try to wake it up, I get a 5 to 10 second delay before I get to see anything in the screen. For now I will monitor the system for a couple of days and upload my new dumps if I get another BSOD
      My System SpecsSystem Spec

  4. #4


    Posts : 11
    Windows 8.1 Pro


    Unfortunately I got the bluescreen again today . New dumps uploaded
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I wonder about your wireless USB XBox controller. I've seen issues with previous versions, but have only seen one or two problems with the version that you have. To test, please uninstall it's software and physically remove the device from the system.

    Another way to test it would be to use Driver Verifier according to these instructions: Driver Verifier Settings

    As for the Asus drivers that remain un-updated - don't worry about that for now. BUT, please uninstall the Asus AICharger (Asus On/Off utility) to see if it is causing a problem. If needed, feel free to install the latest, Win8 compatible version after the system has been stabilized.

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics (in particular, make sure that you do all the video and memory tests): Hardware Diagnostics. Let us know the results and we can move on from there.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Sep 23 05:49:19.777 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-10562-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 3:07:51.427
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa8009e27880, fffff803015467f0, fffffa800aafe500}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8009e27880, Physical Device Object of the stack
    Arg3: fffff803015467f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800aafe500, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  1405
      BIOS Release Date             08/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 14 13:05:45.897 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091413-10890-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 2:06:32.516
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+198db5 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_nvlddmkm+198db5
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  1405
      BIOS Release Date             08/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Sep 23 05:49:19.777 2013 (UTC - 4:00)**************************
    AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
    ASUSFILTER.sys              Tue Sep 20 11:46:33 2011 (4E78B559)
    AiChargerPlus.sys           Wed Apr 18 21:17:35 2012 (4F8F67AF)
    xusb22.sys                  Wed Jul 25 22:26:57 2012 (5010AAF1)
    usbcir.sys                  Wed Jul 25 22:27:07 2012 (5010AAFB)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    asmtufdriver.sys            Fri Sep 28 06:55:29 2012 (50658221)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    asahci64.sys                Wed Jan  9 21:52:36 2013 (50EE2CF4)
    ndisrd.sys                  Wed Feb 20 21:40:15 2013 (5125890F)
    LHidEqd.Sys                 Thu May 23 02:09:49 2013 (519DB2AD)
    LEqdUsb.Sys                 Thu May 23 02:09:50 2013 (519DB2AE)
    LMouFilt.Sys                Thu May 23 02:09:56 2013 (519DB2B4)
    LHidFilt.Sys                Thu May 23 02:10:00 2013 (519DB2B8)
    e1d63x64.sys                Thu May 30 12:00:34 2013 (51A777A2)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    IOMap64.sys                 Tue Jul  2 04:27:47 2013 (51D28F03)
    RTKVHD64.sys                Tue Jul 16 08:10:14 2013 (51E53826)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    hiber_iaStorA.sys           Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
    nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 14 13:05:45.897 2013 (UTC - 4:00)**************************
    netr28ux.sys                Thu Apr 12 11:50:17 2012 (4F86F9B9)
    ASUSwh.sys                  Thu Mar 28 13:44:34 2013 (51548182)
    ASUScr.sys                  Thu Mar 28 13:44:37 2013 (51548185)
    ASUSumsc.sys                Thu Mar 28 13:44:44 2013 (5154818C)
    ASUSstpt.sys                Thu Mar 28 13:44:49 2013 (51548191)
    nvvad64v.sys                Thu Jul 18 10:55:29 2013 (51E801E1)
    RTKVHD64.sys                Tue Jul 23 08:46:49 2013 (51EE7B39)
    nvlddmkm.sys                Sun Aug 18 14:21:08 2013 (52111094)
    
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
    http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=usbcir.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    asmtufdriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=asahci64.sys
    http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSwh.sys
    http://www.carrona.org/drivers/driver.php?id=ASUScr.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSumsc.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSstpt.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  6. #6


    Posts : 11
    Windows 8.1 Pro


    After uninstalling AI Suite III its seems the problem has been resolved. 3 days have passed and till now no BSOD. Even there is no delay in the display when I wake the pc.

    But you mentioned earlier that the problem is coming from AI Charger only, r u sure its not coming also from similar packages in AI Suite, like USB Charger+ and USB 3.0 Boost. I have a feeling those may also be the cause for the BSOD.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    AICharger was a known problem a while back - that doesn't mean that it's a problem now tho'. We ask you to remove it in case it still is a problem. If removing AISuite stopped the BSOD's, then that's great!

    What we do is ask you to remove:
    - known problem drivers
    - older drivers
    - drivers mentioned in the stack/output of the debugger (other than the lists of drivers).
      My System SpecsSystem Spec

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