Windows 8 and 8.1 Forums


Need Help w/ BSOD on Laptop

  1. #1


    NJ
    Posts : 2
    Windows 8

    Need Help w/ BSOD on Laptop


    Hello, I'm looking for some help with my new laptop. I bought it not too long ago and the last three months I've been getting a BSOD once a month. When I look at the error details it gives me this:

    090913-50328-01.dmp
    sysdata.xml
    MEMORY.DMP
    WERInternalMetadata.xml

    Another thing I noticed, although I'm not sure if this is worth noting, is that the BSOD only seems to happen when I leave my laptop running, untouched, with the battery in. I attached the file from the diagnostic tool as well. Thank you for any help.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This device is disabled. Is this deliberate? If so, why?
    Intel(R) Centrino(R) Wireless Bluetooth(R) 4.0 + High Speed Adapter USB\VID_8087&PID_07DA\6&2E2F5DEF&0&3 This device is disabled.
    There are 2 errors due to memory corruption and a Memory Management error - I'd suggest running this free memory diagnostic: Memory Diagnostics
    If you have difficulty running it, post back for some additional suggestions
    You can also try running Prime95's Blend test from within Windows ( Prime95 )

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
    Lenovo HD Disk Driver
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Sep  9 00:29:12.603 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090913-50328-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:15 days 0:35:43.594
    Probably caused by :memory_corruption ( nt!MiProtectPrivateMemory+22a )
    BugCheck 50, {fffffba37e79c858, 0, fffff80286848d52, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffffba37e79c858, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80286848d52, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: AV_nt!MiProtectPrivateMemory
    CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
    MaxSpeed:     2600
    CurrentSpeed: 2594
      BIOS Version                  71CN44WW(V1.17)
      BIOS Release Date             04/03/2013
      Manufacturer                  LENOVO
      Product Name                  20210
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Aug 24 10:27:39.438 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082413-41984-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:5 days 11:20:35.090
    Probably caused by :memory_corruption ( nt!MiGetWorkingSetInfoList+399 )
    BugCheck 50, {fffffb7955377d18, 0, fffff8004f320715, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffffb7955377d18, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8004f320715, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  WinSAT.exe
    FAILURE_BUCKET_ID: AV_nt!MiGetWorkingSetInfoList
    CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
    MaxSpeed:     2600
    CurrentSpeed: 2594
      BIOS Version                  71CN44WW(V1.17)
      BIOS Release Date             04/03/2013
      Manufacturer                  LENOVO
      Product Name                  20210
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug  8 21:27:06.647 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080813-42531-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:9 days 1:37:08.617
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+346c6 )
    BugCheck 1A, {41287, 40, 0, 0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
        Parameter 2 contains the referenced virtual address.
    Arg2: 0000000000000040
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x1a_41287
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x1a_41287_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
    MaxSpeed:     2600
    CurrentSpeed: 2594
      BIOS Version                  71CN44WW(V1.17)
      BIOS Release Date             04/03/2013
      Manufacturer                  LENOVO
      Product Name                  20210
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Sep  9 00:29:12.603 2013 (UTC - 4:00)**************************
    LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)
    AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
    X5XSEx_Pr148.Sys            Thu Aug  2 08:51:27 2012 (501A77CF)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    ETD.sys                     Tue Sep  4 23:29:17 2012 (5046C70D)
    usb3Hub.sys                 Wed Sep 26 07:04:00 2012 (5062E120)
    XHCIPort.sys                Wed Sep 26 07:04:01 2012 (5062E121)
    rtsuvc.sys                  Wed Oct 17 03:34:30 2012 (507E5F86)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    AMPPAL.sys                  Tue Nov 13 11:22:15 2012 (50A273B7)
    NETwew00.sys                Thu Nov 22 16:16:57 2012 (50AE9649)
    RTKVHD64.sys                Tue Dec 11 07:52:01 2012 (50C72C71)
    igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
    avgmfx64.sys                Sun Jun 30 19:28:29 2013 (51D0BF1D)
    avgwfpa.sys                 Mon Jul  8 19:16:26 2013 (51DB484A)
    avgrkx64.sys                Tue Jul  9 19:18:30 2013 (51DC9A46)
    avgldx64.sys                Fri Jul 19 19:33:11 2013 (51E9CCB7)
    avgloga.sys                 Fri Jul 19 19:33:16 2013 (51E9CCBC)
    avgidsha.sys                Fri Jul 19 19:33:32 2013 (51E9CCCC)
    avgidsdrivera.sys           Fri Jul 19 19:33:34 2013 (51E9CCCE)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Aug 24 10:27:39.438 2013 (UTC - 4:00)**************************
    mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
    
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    X5XSEx_Pr148.Sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    XHCIPort.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
      My System SpecsSystem Spec

  3. #3


    NJ
    Posts : 2
    Windows 8


    I'm not sure why that is disabled, but thanks for the help, I'll definitely try all these.
      My System SpecsSystem Spec

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