BSOD every couple of days

magnusrn · Sep 6, 2013

I'm hoping somebody can help me out, luckily It hasn't happened when I've been doing anything important, and I haven't lost much due to crashes, but it's still really annoying.

I'm not too sure when it started, but it just seems to be every couple of days, I have a feeling it happens when I wake the computer and try to login, although I'm not positive.

I've attached the dump files, hope I did it all correctly

Thanks a lot.

usasma · Sep 7, 2013

Report with Windows Update listing is missing. Please ensure that you visit Windows Update and get all available updates (it may take several trips to get them all).

Your DVD drive has problems in Device Manager:

MATSHITA DVD-RAM UJ8C0 SCSI\CDROM&VEN_MATSHITA&PROD_DVD-RAM_UJ8C0\4&14833066&0&050000 Failure using the VxD loader.

Have you tried uninstalling it, then rebooting and letting Windows reinstall it?

Nearly all of the memory dumps point at your wireless drivers. Please:
- download a fresh set of wireless drivers from the manufacturer's website
- uninstall the current wireless drivers from your system
- install the freshly downloaded wireless drivers
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

SCDEmu.SYS Mon Apr 12 04:52:25 2010 (4BC2DF49)
PowerISO Virtual Drive driver
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS

pgeffect.sys Sun Jan 16 21:09:10 2011 (4D33A4C6)
Toshiba Universal Camera Filter driver/Pangu Effect driver
http://www.carrona.org/drivers/driver.php?id=pgeffect.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Fri Sep  6 14:03:50.735 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090613-42234-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]2 days 1:24:38.983[/B]
*** WARNING: Unable to verify timestamp for athw8x.sys
*** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
Probably caused by :[B]athw8x.sys ( athw8x+107d7c )[/B]
BugCheck [B]D1, {28, 2, 0, fffff88005f0ed7c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88005f0ed7c, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_athw8x+107d7c[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  6.40
  BIOS Release Date             10/30/2012
  Manufacturer                  TOSHIBA
  Product Name                  SATELLITE L855
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  4 12:38:27.713 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090413-60484-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]2 days 19:05:52.005[/B]
*** WARNING: Unable to verify timestamp for athw8x.sys
*** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
Probably caused by :[B]athw8x.sys ( athw8x+107d7c )[/B]
BugCheck [B]D1, {28, 2, 0, fffff88005f16d7c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88005f16d7c, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_athw8x+107d7c[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  6.40
  BIOS Release Date             10/30/2012
  Manufacturer                  TOSHIBA
  Product Name                  SATELLITE L855
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  1 17:31:53.960 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090113-579343-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]2 days 4:48:06.091[/B]
*** WARNING: Unable to verify timestamp for athw8x.sys
*** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
Probably caused by :[B]athw8x.sys ( athw8x+107d7c )[/B]
BugCheck [B]D1, {28, 2, 0, fffff88004bd0d7c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88004bd0d7c, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_athw8x+107d7c[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  6.40
  BIOS Release Date             10/30/2012
  Manufacturer                  TOSHIBA
  Product Name                  SATELLITE L855
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 30 12:39:11.256 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-1045718-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 0:16:51.034[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!KiFatalExceptionHandler+22 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff8000428bd9a, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8000428bd9a, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!KiFatalExceptionHandler[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 27 15:31:04.192 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082713-36671-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 22:34:34.039[/B]
*** WARNING: Unable to verify timestamp for athw8x.sys
*** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
Probably caused by :[B]athw8x.sys ( athw8x+107d7c )[/B]
BugCheck [B]D1, {28, 2, 0, fffff88004f42d7c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88004f42d7c, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_athw8x+107d7c[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  6.40
  BIOS Release Date             10/30/2012
  Manufacturer                  TOSHIBA
  Product Name                  SATELLITE L855
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 26 11:58:09.116 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082613-63671-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 18:28:08.013[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+22618 )[/B]
BugCheck [B]50, {fffff901051fa000, 1, fffff96000091618, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff901051fa000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff96000091618, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]AV_win32k+22618[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  6.40
  BIOS Release Date             10/30/2012
  Manufacturer                  TOSHIBA
  Product Name                  SATELLITE L855
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug 25 17:29:17.998 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082513-63281-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]2 days 5:28:09.386[/B]
*** WARNING: Unable to verify timestamp for athw8x.sys
*** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
Probably caused by :[B]athw8x.sys ( athw8x+107d7c )[/B]
BugCheck [B]D1, {28, 2, 0, fffff880059a8d7c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880059a8d7c, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_athw8x+107d7c[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  6.40
  BIOS Release Date             10/30/2012
  Manufacturer                  TOSHIBA
  Product Name                  SATELLITE L855
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 23 11:14:32.299 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082313-49140-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]1 days 21:06:33.677[/B]
*** WARNING: Unable to verify timestamp for UsbHub3.sys
*** ERROR: Module load completed but symbols could not be loaded for UsbHub3.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]UsbHub3.sys[/B]
BugCheck [B]9F, {4, 12c, fffffa800d4b7500, fffff88002d1e800}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: fffffa800d4b7500, The thread currently holding on to the Pnp lock.
Arg4: fffff88002d1e800, nt!TRIAGE_9F_PNP on Win7
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_4_IMAGE_UsbHub3.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  6.40
  BIOS Release Date             10/30/2012
  Manufacturer                  TOSHIBA
  Product Name                  SATELLITE L855
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Fri Sep  6 14:03:50.735 2013 (UTC - 4:00)**************************
[COLOR=RED][B]SCDEmu.SYS                  Mon Apr 12 04:52:25 2010 (4BC2DF49)[/B][/COLOR]
[COLOR=RED][B]pgeffect.sys                Sun Jan 16 21:09:10 2011 (4D33A4C6)[/B][/COLOR]
btfilter.sys                Sun Mar 18 22:59:38 2012 (4F66A11A)
athw8x.sys                  Thu Jun 14 05:41:08 2012 (4FD9B1B4)
RtsUVStor.sys               Fri Jun 15 01:43:06 2012 (4FDACB6A)
tos_sps64.sys               Sun Jun 17 21:21:30 2012 (4FDE829A)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
FwLnk.sys                   Tue Jul 10 04:35:43 2012 (4FFBE95F)
L1C63x64.sys                Fri Jul 13 01:04:28 2012 (4FFFAC5C)
AtihdW86.sys                Tue Jul 17 03:34:09 2012 (50051571)
TVALZFL.sys                 Sat Jul 21 18:29:07 2012 (500B2D33)
TVALZ_O.SYS                 Wed Jul 25 19:23:25 2012 (50107FED)
tdcmdpst.sys                Wed Jul 25 19:41:48 2012 (5010843C)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
iaStorA.sys                 Tue Jul 31 14:21:21 2012 (50182221)
dump_iaStorA.sys            Tue Jul 31 14:21:21 2012 (50182221)
Thotkey.sys                 Tue Jul 31 15:22:26 2012 (50183072)
atikmpag.sys                Wed Aug  8 09:48:21 2012 (50226E25)
atikmdag.sys                Wed Aug  8 10:32:04 2012 (50227864)
tosrfec.sys                 Thu Sep  6 05:54:32 2012 (504872D8)
RTKVHD64.sys                Tue Oct  2 06:17:53 2012 (506ABF51)
SynTP.sys                   Fri Nov 23 03:13:00 2012 (50AF300C)
Smb_driver_Intel.sys        Fri Nov 23 03:16:18 2012 (50AF30D2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 30 12:39:11.256 2013 (UTC - 4:00)**************************
hiber_storport.sys          Wed Jul 25 22:29:58 2012 (5010ABA6)
hiber_iaStorA.sys           Tue Jul 31 14:21:21 2012 (50182221)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 23 11:14:32.299 2013 (UTC - 4:00)**************************
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
[/font]

magnusrn · Sep 7, 2013

Much appreciated, I've updated the drivers, I tried doing windows updates but for some reason I've never been able to, if the problem persists I'll figure that out or do it manually.

Thanks!

usasma · Sep 8, 2013

If you're missing Windows Updates that can be the cause of this.
Have a look at all the KB articles for this particular error: BSOD Index

Post over in the Windows Update forum for assistance with that issue: Windows Updates & Activation - Windows 8 Forums

BSOD every couple of days

magnusrn

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

magnusrn

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One