IRQL NOT LESS OR EQUAL (Netio.sys)

Mithos · Sep 5, 2013

Hello forum,

I am in need of help. I have just starting using the the acer aspire v5 573 G Laptop (i5 4200 U, GT 750M, 8GB9 and have had 2 BSOD crashes so far. Ive got the notebook without an OS (only Boot-up linux) and installed the testversion of windows 8 64bit enterprise edition via usb stick. (I will later install a regular Windows 8 version) I have all drivers updated (according to acer driver update tool) and Ive got all Windows Updates (even the optional updates.) Still I have had 2 crashes so far caused to netio.sys. (it also names ntoskrnl.exe). Ive already found out that the problem indicates that its a driver problem for the wifi or the lan network. But ive got all drivers updated?! dont I?

Ive attached the ZIP with all my information from the diagnostic tool. Maybe you can find what exactly is the root of my problem and what I should try. In my opinion it could only be the network lan driver (not the wifi), because I wasn't connected to WiFi when it happened.

I hope you can help me,

Thanks in advance,

Martin

usasma · Sep 5, 2013

This device is disabled. Is this deliberate? If so, why?

Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 ROOT\NET\0000 Das Gerät wurde deaktiviert.

If not needed, please uninstall the Cisco AnyConnect program from your system. If it is needed, enable it and update it to the latest, Win8 compatible version. Feel free to disable it once it's been updated.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] DuplexSecure - FAQ [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Processor may be overclocked!
Expected Frequency: 1600
Actual Frequency: 2295
Overclock Ratio: 1.43438

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981)
IIntel(R) Watchdog Timer Driver
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Thu Sep  5 02:34:00.151 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090513-34312-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]1 days 9:48:10.980[/B]
*** WARNING: Unable to verify timestamp for avnetflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avnetflt.sys
Probably caused by :[B]NETIO.SYS ( NETIO!WfpStopStreamShim+ffd )[/B]
BugCheck [B]D1, {50, 2, 0, fffff88001974dcd}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000050, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001974dcd, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  avwebg7.exe
FAILURE_BUCKET_ID: [B]AV_NETIO!WfpStopStreamShim[/B]
CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]2295[/B]
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      [color=red]1.43438[/color]
 
  BIOS Version                  V2.13
  BIOS Release Date             06/28/2013
  Manufacturer                  Acer
  Product Name                  Aspire V5-573G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep  3 16:44:06.189 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090313-50125-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 14:32:27.171[/B]
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :[B]NETIO.SYS ( NETIO!WfpStopStreamShim+5cdf )[/B]
BugCheck [B]D1, {50, 2, 1, fffff88001a3eaaf}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000050, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88001a3eaaf, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]AV_NETIO!WfpStopStreamShim[/B]
CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]2295[/B]
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      [color=red]1.43438[/color]
 
  BIOS Version                  V2.13
  BIOS Release Date             06/28/2013
  Manufacturer                  Acer
  Product Name                  Aspire V5-573G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Thu Sep  5 02:34:00.151 2013 (UTC - 4:00)**************************
[COLOR=RED][B]ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
acsock64.sys                Tue Jan 24 11:07:18 2012 (4F1ED736)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
btath_rcp.sys               Tue Dec 18 04:54:50 2012 (50D03D6A)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
btath_avdt.sys              Tue Feb 19 01:05:01 2013 (5123160D)
btath_flt.sys               Tue Feb 19 01:09:51 2013 (5123172F)
btath_a2dp.sys              Tue Feb 19 01:09:59 2013 (51231737)
avkmgr.sys                  Fri Feb 22 04:33:49 2013 (51273B7D)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
btfilter.sys                Tue Mar 19 09:30:27 2013 (51486873)
Rt64win7.sys                Tue Apr  9 23:00:34 2013 (5164D5D2)
TeeDriverx64.sys            Tue Apr 23 13:36:39 2013 (5176C6A7)
RtsPer.sys                  Sat Apr 27 23:16:16 2013 (517C9480)
igdkmd64.sys                Tue May  7 20:15:19 2013 (51899917)
athw8x.sys                  Thu May 16 23:49:09 2013 (5195A8B5)
nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
nvpciflt.sys                Fri Jun 21 05:06:42 2013 (51C417A2)
RTKVHD64.sys                Tue Jun 25 06:25:45 2013 (51C97029)
avipbb.sys                  Tue Jul  2 09:35:44 2013 (51D2D730)
avnetflt.sys                Mon Jul 15 04:28:32 2013 (51E3B2B0)
nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
avgntflt.sys                Thu Aug 22 11:51:38 2013 (5216338A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep  3 16:44:06.189 2013 (UTC - 4:00)**************************
bxvbda.sys                  Mon Jul 23 19:30:50 2012 (500DDEAA)
evbda.sys                   Tue Jul 24 08:22:19 2012 (500E937B)
[/font]

IRQL NOT LESS OR EQUAL (Netio.sys)

Mithos

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One