Windows 8 and 8.1 Forums


  1. #1

    Posts : 4
    windows 8

    IRQL_NOT_LESS_OR_EQUAL (Thotkey.sys)

    Hi all,
    I am getting random BSOD when startup and auto power off.

    Thank you.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    While waiting for a reply, please run Driver Verifier according to these instructions: Driver Verifier Settings

    As time allows, also please run these free diagnostics (and let us know the results): Hardware Diagnostics

    The following is for informational purposes only.
    **************************Wed Sep  4 22:30:57.458 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090513-21656-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:08:27.158
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :memory_corruption
    BugCheck A, {186, f, 0, fffff8014d620696}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arg1: 0000000000000186, memory referenced
    Arg2: 000000000000000f, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8014d620696, address which referenced memory
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Wed Sep  4 22:30:57.458 2013 (UTC - 4:00)**************************
    btfilter.sys           Sun Mar 18 22:59:38 2012 (4F66A11A)
    tos_sps64.sys          Sun Jun 17 21:21:30 2012 (4FDE829A)
    CHDRT64.sys            Tue Jun 26 22:08:29 2012 (4FEA6B1D)
    HECIx64.sys            Mon Jul  2 18:14:58 2012 (4FF21D62)
    L1C63x64.sys           Fri Jul  6 01:38:21 2012 (4FF679CD)
    AtihdW86.sys           Tue Jul 17 03:34:09 2012 (50051571)
    TVALZFL.sys            Sat Jul 21 18:29:07 2012 (500B2D33)
    TVALZ_O.SYS            Wed Jul 25 19:23:25 2012 (50107FED)
    tdcmdpst.sys           Wed Jul 25 19:41:48 2012 (5010843C)
    hiber_storport.sys     Wed Jul 25 22:29:58 2012 (5010ABA6)
    dump_iaStorA.sys       Tue Jul 31 14:21:21 2012 (50182221)
    iaStorA.sys            Tue Jul 31 14:21:21 2012 (50182221)
    hiber_iaStorA.sys      Tue Jul 31 14:21:21 2012 (50182221)
    Thotkey.sys            Tue Jul 31 15:22:26 2012 (50183072)
    THAccel.sys            Wed Aug  8 23:44:38 2012 (50233226)
    SynTP.sys              Thu Aug 16 16:09:43 2012 (502D5387)
    Smb_driver_Intel.sys   Thu Aug 16 16:11:24 2012 (502D53EC)
    intelppm.sys           Mon Nov  5 22:55:02 2012 (50988A16)
    atikmpag.sys           Wed Dec 19 14:32:55 2012 (50D21667)
    atikmdag.sys           Wed Dec 19 15:38:55 2012 (50D225DF)
    tosrfec.sys            Tue Feb  5 04:02:01 2013 (5110CA89)
    avkmgr.sys             Fri Feb 22 04:33:49 2013 (51273B7D)
    athw8x.sys             Thu May 16 23:49:09 2013 (5195A8B5)
    avipbb.sys             Tue Jul  2 09:35:44 2013 (51D2D730)
    QIOMem.sys             Tue Jul  9 00:39:23 2013 (51DB93FB)
    avgntflt.sys           Tue Jul 23 12:42:56 2013 (51EEB290)
    hiber_storport.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3

    Posts : 4
    windows 8

    Hi all,

    i reattach the dump file.
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Many, many BSOD's in the WER section of MSINFO32 - but only a few memory dumps present in the uploaded files.
    The question is where did they go? It's either a problem with how the dumps are collected, a problem that occurs before the dump collection routines are ready, or hardware.

    When does the BSOD occur when starting up? Do you see the Windows splash screen?

    One of the more recent memory dumps points to wireless drivers.
    And you've recently updated these drivers.

    If possible, disable the wireless in the BIOS/UEFI and use a wired connection for a couple of days. This'll help to see if it's the wireless or not.

    Otherwise, just continue with the hardware diagnostics and the Driver Verifier that I mentioned in my first post.

    Good luck!
      My System SpecsSystem Spec

  5. #5

    Posts : 4
    windows 8

    Hi all,

    After update the latest Wifi. It has been 5 days the BSOD no appear.
    thank you!
      My System SpecsSystem Spec

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