Windows 8 and 8.1 Forums


BSOD + Restarts without wifi

  1. #1


    Posts : 1
    Windows 8 64bit

    BSOD + Restarts without wifi


    This mostly happens when the computer tries to go to sleep, or when I try to restart it with any USB device connected, but on occasion it just happens at random.

    The dump I'm including is a bit atypical - it died on an issue with rtwlane.sys, whereas previous ones I've looked at died on 9F in an unspecified driver, although in all cases the restart failed to start the wifi device, requiring another restart. I have a couple of those in debuglog format if they're helpful.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    We need all the info that we can get. We deal with symptoms and try to relate them to particular drivers or hardware devices. In this case it's clear that we're looking at networking problems - and they can be very tricky to analyze.

    There are 9 memory dumps in the upload - if they are the STOP 0x9F one's, then they'll have that info in them.

    But the rest of the reports are incomplete. Please rerun the data collection app and let it run for at least 15 minutes (or until the app itself tells you it's done) - then zip up the results and upload them here.

    Lot's of McAfee drivers in the memory dump - this may mean a problem with it, or it may just be a coincidence. Keep it in mind for later on.

    Lot's of older Cisco drivers in the memory dumps. Please uninstall the Cisco VPN software in order to test it.
    These are the older Cisco drivers:
    dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
    CVirtA64.sys Fri Nov 20 10:25:29 2009 (4B06B4E9)
    CVPNDRVA.sys Fri Mar 4 14:43:37 2011 (4D7140E9)
    Finally, you might as well update the wireless drivers (that's what rtwlane.sys belongs to). To do this, we'll need the exact make and model of your system.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
    Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    CVirtA64.sys Fri Nov 20 10:25:29 2009 (4B06B4E9)
    Cisco Systems VPN Adapter driver
    http://www.carrona.org/drivers/driver.php?id=CVirtA64.sys

    CVPNDRVA.sys Fri Mar 4 14:43:37 2011 (4D7140E9)
    Cisco Systems VPN Client
    http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Sep  1 07:29:18.279 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090113-14765-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 3:01:57.360
    *** WARNING: Unable to verify timestamp for rtwlane.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
    Probably caused by :rtwlane.sys ( rtwlane+102509 )
    BugCheck D5, {fffff9800bf10f70, 0, fffff88004d0e509, 0}
    BugCheck Info: DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL (d5)
    Arguments: 
    Arg1: fffff9800bf10f70, memory referenced
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg3: fffff88004d0e509, if non-zero, the address which referenced memory.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  0xD5
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xD5_VRF_rtwlane+102509
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             04/09/2013
      Manufacturer                  MouseComputer/8Pro
      Product Name                  P151SM1
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep  1 01:54:14.837 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090113-9984-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:1 days 8:56:47.138
    Probably caused by :ACPI.sys ( ACPI+304d )
    BugCheck 9F, {4, 12c, fffffa802419cb00, fffff88002c9e810}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa802419cb00, The thread currently holding on to the Pnp lock.
    Arg4: fffff88002c9e810, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_ACPI+304d
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             04/09/2013
      Manufacturer                  MouseComputer/8Pro
      Product Name                  P151SM1
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug 30 16:56:57.856 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\083113-10671-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 6:17:49.588
    Probably caused by :ACPI.sys ( ACPI+1e8c )
    BugCheck 9F, {4, 12c, fffffa801df915c0, fffff802ba240810}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa801df915c0, The thread currently holding on to the Pnp lock.
    Arg4: fffff802ba240810, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_ACPI+1e8c
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             04/09/2013
      Manufacturer                  MouseComputer/8Pro
      Product Name                  P151SM1
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug 30 10:38:46.143 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-25484-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 6:10:33.877
    Probably caused by :ACPI.sys ( ACPI+2253 )
    BugCheck 9F, {4, 12c, fffffa8017334b00, fffff8800306a810}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa8017334b00, The thread currently holding on to the Pnp lock.
    Arg4: fffff8800306a810, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_ACPI+2253
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             04/09/2013
      Manufacturer                  MouseComputer/8Pro
      Product Name                  P151SM1
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 27 05:19:47.965 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082713-10765-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 21:51:23.513
    Probably caused by :ACPI.sys ( ACPI+1d0a )
    BugCheck 9F, {4, 12c, fffffa801a8f2b00, fffff88002f11810}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa801a8f2b00, The thread currently holding on to the Pnp lock.
    Arg4: fffff88002f11810, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_ACPI+1d0a
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             04/09/2013
      Manufacturer                  MouseComputer/8Pro
      Product Name                  P151SM1
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 26 07:28:00.861 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082613-10421-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:18:34.596
    Probably caused by :ACPI.sys ( ACPI+1963 )
    BugCheck 9F, {4, 12c, fffffa8013926040, fffff88002e2b810}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa8013926040, The thread currently holding on to the Pnp lock.
    Arg4: fffff88002e2b810, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_ACPI+1963
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             04/09/2013
      Manufacturer                  MouseComputer/8Pro
      Product Name                  P151SM1
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 26 06:08:58.843 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082613-11531-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:1 days 0:56:54.169
    Probably caused by :ACPI.sys ( ACPI+24b7 )
    BugCheck 9F, {4, 12c, fffffa801ecaf5c0, fffff88002ff7810}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa801ecaf5c0, The thread currently holding on to the Pnp lock.
    Arg4: fffff88002ff7810, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_ACPI+24b7
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             04/09/2013
      Manufacturer                  MouseComputer/8Pro
      Product Name                  P151SM1
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug 23 04:36:47.827 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082313-9937-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 3:03:05.562
    Probably caused by :ACPI.sys ( ACPI+25ce )
    BugCheck 9F, {4, 12c, fffffa801313ab00, fffff8800306a810}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa801313ab00, The thread currently holding on to the Pnp lock.
    Arg4: fffff8800306a810, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_ACPI+25ce
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             04/09/2013
      Manufacturer                  MouseComputer/8Pro
      Product Name                  P151SM1
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 22 19:55:19.825 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082313-10015-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 18:00:45.126
    *** WARNING: Unable to verify timestamp for rtwlane.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :pci.sys
    BugCheck 9F, {4, 12c, fffffa80138118c0, fffff88002e2b810}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa80138118c0, The thread currently holding on to the Pnp lock.
    Arg4: fffff88002e2b810, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_rtwlane_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             04/09/2013
      Manufacturer                  MouseComputer/8Pro
      Product Name                  P151SM1
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Sep  1 07:29:18.279 2013 (UTC - 4:00)**************************
    dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    CVirtA64.sys                Fri Nov 20 10:25:29 2009 (4B06B4E9)
    CVPNDRVA.sys                Fri Mar  4 14:43:37 2011 (4D7140E9)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    SynTP.sys                   Fri Nov 30 02:38:37 2012 (50B8627D)
    Smb_driver_Intel.sys        Fri Nov 30 02:40:22 2012 (50B862E6)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    AirplaneModeHid.sys         Sat Dec 22 04:35:13 2012 (50D57ED1)
    RtsBaStor.sys               Mon Dec 24 02:25:54 2012 (50D80382)
    nvlddmkm.sys                Thu Feb 14 02:23:44 2013 (511C9100)
    nvpciflt.sys                Thu Feb 14 02:24:08 2013 (511C9118)
    iaStorA.sys                 Mon Mar 18 19:36:36 2013 (5147A504)
    dump_iaStorA.sys            Mon Mar 18 19:36:36 2013 (5147A504)
    igdkmd64.sys                Wed Mar 20 00:25:41 2013 (51493A45)
    rtwlane.sys                 Tue Apr  9 10:01:50 2013 (51641F4E)
    Rt630x64.sys                Tue Apr  9 23:07:51 2013 (5164D787)
    RTKVHD64.sys                Wed Apr 17 07:56:07 2013 (516E8DD7)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep  1 01:54:14.837 2013 (UTC - 4:00)**************************
    RtkBtfilter.sys             Wed Jul 25 23:16:50 2012 (5010B6A2)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 27 05:19:47.965 2013 (UTC - 4:00)**************************
    mfehidk.sys                 Tue Jan 15 13:21:15 2013 (50F59E1B)
    mfewfpk.sys                 Tue Jan 15 13:21:30 2013 (50F59E2A)
    mfeavfk.sys                 Tue Jan 15 13:22:16 2013 (50F59E58)
    mfefirek.sys                Tue Jan 15 13:24:04 2013 (50F59EC4)
    cfwids.sys                  Tue Jan 15 13:24:37 2013 (50F59EE5)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 22 19:55:19.825 2013 (UTC - 4:00)**************************
    mfehidk.sys                 Wed May 30 11:35:13 2012 (4FC63E31)
    mfewfpk.sys                 Wed May 30 11:35:28 2012 (4FC63E40)
    mfeavfk.sys                 Wed May 30 11:36:18 2012 (4FC63E72)
    mfehidk01.sys               Tue Jan 15 13:21:15 2013 (50F59E1B)
    mfeavfk01.sys               Tue Jan 15 13:22:16 2013 (50F59E58)
    
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=CVirtA64.sys
    http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    RtkBtfilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    mfehidk01.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=mfeavfk01.sys
      My System SpecsSystem Spec

BSOD + Restarts without wifi
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