Windows 8 and 8.1 Forums


BSOD after playing a game for a while

  1. #21


    Posts : 18
    windows 8 64-bit


    oh well it keeps crashing but after a longer time, its probably because of overheating, ill just get some stuff to make my laptop cooler

      My System SpecsSystem Spec

  2. #22


    Posts : 5,139
    Win8.1Pro - Finally!!!


    There's other possible causes (of which overheating is one).
    For overheating laptops:
    - blow out all vents with canned air (DO NOT use an air compressor or a vacuum as it can damage the system)
    - do not overclock
    - only use the laptop on a hard surface and don't obstruct the sides with anything
    - use a cooling pad (if possible)

    If still getting BSOD's, please zip up and attach the contents of C:\Windows\Minidump.

    If not getting BSOD's, then please zip up and attach this report:
    Please do the following:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

  3. #23


    Posts : 18
    windows 8 64-bit


    heres another minidump file, deleting razer game booster made it crash less often, but it still crashes from time to time, https://www.dropbox.com/s/nh8yszar7ne0oqf/Minidump.rar
      My System SpecsSystem Spec

  4. #24


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Complicated set of errors:
    1) STOP 0x116 troubleshooting: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums
    2) Killer Networks issues:
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"

    Finally, restart the system in order for the changes to take affect.
    3) WinRing0x64.sys still loading. Please re-generate and upload a copy of the MSINFO32.nfo report:
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.
    4) TAP-Win32 Adapter V9/Tunngle (P2P VPN software) still outdated.
    Please uninstall it to see if that helps.


    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    WinRing0x64.sys Sat Jul 26 09:29:37 2008 (488B26C1)
    many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, etc)
    http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys

    tap0901t.sys Wed Sep 16 02:02:43 2009 (4AB07F83)
    TAP-Win32 Adapter V9 or[br]Google Earth or Tunngle (P2P VPN software)
    http://www.carrona.org/drivers/driver.php?id=tap0901t.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Sep  7 04:36:10.441 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090713-16843-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:22:12.194
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+8ed700 )
    BugCheck 116, {fffffa8007f304d0, fffff88005b8e700, ffffffffc000009a, 4}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
    Arguments: 
    Arg1: fffffa8007f304d0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88005b8e700, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    BUGCHECK_STR:  0x116
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
    CPUID:        "Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  E16F3IMS.50R
      BIOS Release Date             10/26/2012
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT60
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep  6 14:36:45.559 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090613-20640-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:56:30.312
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+8ed700 )
    BugCheck 116, {fffffa80109a2010, fffff88005320700, ffffffffc000009a, 4}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
    Arguments: 
    Arg1: fffffa80109a2010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88005320700, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    BUGCHECK_STR:  0x116
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
    CPUID:        "Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  E16F3IMS.50R
      BIOS Release Date             10/26/2012
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT60
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep  6 12:39:24.435 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090613-18890-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 22:58:27.352
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+8ed700 )
    BugCheck 116, {fffffa8006e6a4d0, fffff88005902700, ffffffffc000009a, 4}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
    Arguments: 
    Arg1: fffffa8006e6a4d0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88005902700, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    BUGCHECK_STR:  0x116
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
    CPUID:        "Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  E16F3IMS.50R
      BIOS Release Date             10/26/2012
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT60
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Sep  7 04:36:10.441 2013 (UTC - 4:00)**************************
    tap0901t.sys                Wed Sep 16 02:02:43 2009 (4AB07F83)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    RtsPStor.sys                Tue Jul  3 21:52:57 2012 (4FF3A1F9)
    e22w8x64.sys                Tue Jul 10 12:29:50 2012 (4FFC587E)
    iBtFltCoex.sys              Tue Jul 24 06:03:05 2012 (500E72D9)
    SynTP.sys                   Fri Aug 24 19:20:26 2012 (50380C3A)
    btmaux.sys                  Mon Aug 27 00:21:13 2012 (503AF5B9)
    btmhsf.sys                  Wed Aug 29 00:21:50 2012 (503D98DE)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    igdkmd64.sys                Sun Sep  2 23:33:39 2012 (50442513)
    NETwew00.sys                Thu Sep 13 09:23:54 2012 (5051DE6A)
    bwcW8x64.sys                Mon Sep 24 16:37:14 2012 (5060C47A)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    LEqdUsb.Sys                 Thu Jan  3 03:12:57 2013 (50E53D89)
    LHidEqd.Sys                 Thu Jan  3 03:12:59 2013 (50E53D8B)
    LHidFilt.Sys                Thu Jan  3 03:13:04 2013 (50E53D90)
    LMouFilt.Sys                Thu Jan  3 03:13:07 2013 (50E53D93)
    npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
    RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
    nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
    nvpciflt.sys                Fri Jun 21 05:06:42 2013 (51C417A2)
    nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep  6 12:39:24.435 2013 (UTC - 4:00)**************************
    WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)
    
    http://www.carrona.org/drivers/driver.php?id=tap0901t.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
      My System SpecsSystem Spec

  5. #25


    Posts : 18
    windows 8 64-bit


    I disabled killer net manager a while ago its strange that its still showing, i removed razer game booster and tunngle too, heres the msinfo https://www.dropbox.com/s/pu7oym13do...msinfofile.nfo
      My System SpecsSystem Spec

  6. #26


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Killer network manager is invasive - I've had troubles disabling it on other systems.
    MSINFO32...Software Environment...Startup Programs shows it still loading.
    Qualcomm Atheros Killer Network Manager c:\progra~1\qualco~1\killer~1\killer~1.exe -minimized Public Common Startup
    Please do this:
    It may be that the instructions aren't stopping everything.
    In your case, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer and disable them (please let us know what you find)
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
      My System SpecsSystem Spec

  7. #27


    Posts : 18
    windows 8 64-bit


    i tried removing it but appearantly its a network driver so i lost connection, good thing i had the drivers disk next to me, also i dont think its the network driver because it crashes when the computer is pretty heated up ill just try getting some termo paste or something that makes my computer cool down abit, and then ill write here to see if it was it...
      My System SpecsSystem Spec

  8. #28


    Posts : 5,139
    Win8.1Pro - Finally!!!


    What did you disable? Some of the things I suggested can disable the network card.
      My System SpecsSystem Spec

  9. #29


    Posts : 18
    windows 8 64-bit


    i uninstalled qualcomm, its my network driver
      My System SpecsSystem Spec

  10. #30


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I would suggest reinstalling the Qualcomm stuff and then seeing if you can disable everything related to the network manager but not anything related to the card itself. Step 3 is probaly the most usefui:
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
      My System SpecsSystem Spec

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BSOD after playing a game for a while
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