Windows 8 and 8.1 Forums

BSOD hall.dll

  1. #1

    BSOD hall.dll


    Hello,

    This is the last one I had on my Asus G75, W8 64bit

    Hope someone knows ...

    Cheers

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
    These devices are disabled. Is this deliberate? If so, why?
    [QUOTE]Qualcomm Atheros AR9485WB-EG Wireless Network Adapter PCI\VEN_168C&DEV_0032&SUBSYS_2C971A3B&REV_01\4&782F754&0&00E1 Ce p้riph้rique est d้sactiv้.

    Bluetooth module USB\VID_13D3&PID_3362\ALASKA_DAY_2006 Ce p้riph้rique est d้sactiv้.[QUOTE]

    2 memory dumps in the WER section of MSINFO32 point to L1C63x64.sys - a driver component of your Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30) The 3 memory dumps that I've analyzed point to the same thing.
    Please:
    - download a fresh copy of the latest, Win8 compatible drivers for your wired network card
    - uninstall the current drivers for the wired network card
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    The .vbt files in the memory dumps seem to be from your Virus Buster Kft. program. These are temporary drivers that (IMO) shouldn't be showing up in the memory dump unless there's a problem while the program is running. This is then suggestive of either a problem with the program - or a malware problem.

    In order to rule them out, please perform one of these free antivirus scans: Free Online AntiMalware Resources
    Then, if the system is clean, remove the Virus Buster Kft program from your system. This article shows that it's no longer being worked on, so I'd suggest leaving it off of your system: Virus Buster Demise?

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Aug 31 04:14:36.977 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\083113-21796-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:3 days 15:39:08.916
    *** WARNING: Unable to verify timestamp for L1C63x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
    Probably caused by :L1C63x64.sys ( L1C63x64+64ca )
    BugCheck D1, {0, 2, 0, fffff880054bb4ca}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880054bb4ca, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  bitlord.exe
    FAILURE_BUCKET_ID: AV_L1C63x64+64ca
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  G75VX.206
      BIOS Release Date             02/27/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G75VX
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sun Aug 18 09:11:26.341 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081813-45859-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:3 days 16:58:40.812
    *** WARNING: Unable to verify timestamp for L1C63x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
    Probably caused by :L1C63x64.sys ( L1C63x64+64ca )
    BugCheck D1, {0, 2, 0, fffff8800621d4ca}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800621d4ca, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_L1C63x64+64ca
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  G75VX.206
      BIOS Release Date             02/27/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G75VX
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Jul 23 12:39:13.088 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072313-49390-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:5 days 23:39:41.669
    *** WARNING: Unable to verify timestamp for L1C63x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
    Probably caused by :L1C63x64.sys ( L1C63x64+64ca )
    BugCheck D1, {0, 2, 0, fffff880062334ca}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880062334ca, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_L1C63x64+64ca
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  G75VX.206
      BIOS Release Date             02/27/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G75VX
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Aug 31 04:14:36.977 2013 (UTC - 4:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    VBEngNT.sys                 Tue Apr 24 12:26:02 2012 (4F96D41A)
    rikvm_38F51D56.sys          Mon May 14 03:49:40 2012 (4FB0B914)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
    L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
    qmpq86zq.vbt                Thu Jul 19 19:36:43 2012 (50089A0B)
    x1de7tv1.vbt                Thu Jul 19 19:36:43 2012 (50089A0B)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    SynTP.sys                   Mon Sep 17 12:56:39 2012 (50575647)
    Smb_driver_Intel.sys        Mon Sep 17 12:58:22 2012 (505756AE)
    afw.sys                     Tue Oct 16 08:18:31 2012 (507D5097)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    nvstusb.sys                 Sat Dec 29 03:38:57 2012 (50DEAC21)
    RTKVHD64.sys                Tue Jan  8 08:25:20 2013 (50EC1E40)
    nvlddmkm.sys                Thu Jan 10 14:41:20 2013 (50EF1960)
    nvvad64v.sys                Tue May 14 11:27:24 2013 (519257DC)
    afwcore.sys                 Tue May 21 07:32:00 2013 (519B5B30)
    LUsbFilt.Sys                Thu May 23 02:09:55 2013 (519DB2B3)
    LMouFilt.Sys                Thu May 23 02:09:56 2013 (519DB2B4)
    LHidFilt.Sys                Thu May 23 02:10:00 2013 (519DB2B8)
    SandBox64.sys               Mon Jun  3 03:54:07 2013 (51AC4B9F)
    VBFilt64.dll                Mon Jun  3 03:54:18 2013 (51AC4BAA)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sun Aug 18 09:11:26.341 2013 (UTC - 4:00)**************************
    44w16sio.vbt                Thu Jul 19 19:36:43 2012 (50089A0B)
    48cbei6o.vbt                Thu Jul 19 19:36:43 2012 (50089A0B)
    athw8x.sys                  Fri Sep  7 05:22:01 2012 (5049BCB9)
    nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
    nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
    nvstusb.sys                 Fri Jun 21 06:08:58 2013 (51C4263A)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Jul 23 12:39:13.088 2013 (UTC - 4:00)**************************
    izozlk3r.vbt                Thu Jul 19 19:36:43 2012 (50089A0B)
    rzno93pf.vbt                Thu Jul 19 19:36:43 2012 (50089A0B)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    LHidFilt.Sys                Thu Jan  3 03:13:04 2013 (50E53D90)
    LMouFilt.Sys                Thu Jan  3 03:13:07 2013 (50E53D93)
    LUsbFilt.Sys                Thu Jan  3 03:13:09 2013 (50E53D95)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=VBEngNT.sys
    http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    qmpq86zq.vbt - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    x1de7tv1.vbt - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=afw.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvstusb.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=afwcore.sys
    http://www.carrona.org/drivers/driver.php?id=LUsbFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=SandBox64.sys
    VBFilt64.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    44w16sio.vbt - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    48cbei6o.vbt - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvstusb.sys
    izozlk3r.vbt - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    rzno93pf.vbt - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LUsbFilt.Sys
      My System SpecsSystem Spec

  3. #3


    Hello,

    And thank you for your analysis.

    I blocked WiFi cause once, I was connected in WiFi, while thinking I was wired .

    I do not use MSI Afterburner. I installed to check if I could see more Graphic Card parameters than NVidiaดs menu. Will un-install.

    But in summary, what caused the crash on hall.dll ?



    [EDIT]

    I looked everywhere, and all (important) drivers are totally up to date ... So the problem is elswhere
    Last edited by ChefChaudart; 02 Sep 2013 at 11:43.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    BSOD's aren't always a single cause, and they are rarely caused by files such as hal.dll. Hal.dll is the interface between the hardware and the OS - so problems that point at it are suggestive of a problem with hardware or compatibility (but that's not all). If there was an actual problem with hal.dll you'd be seeing many more problems than just the occasional BSOD (and, hal.dll and other Windows drivers are protected by the System File Checker, so they are less likely to get corrupted).

    Here's what I do:
    - I rule out 3rd party drivers first (over 90% of BSOD's are caused by this).
    - If all evident 3rd party problems are ruled out, then I presume it's a hardware problem (less than 10% of BSOD's are caused by this.
    - If all hardware problems are ruled out, then I presume it's a Windows problem (on a fully updated Windows system, less than 1% of BSOD's are caused by this).

    So, this may take a while.
    If the system is still BSOD'ing after you've fixed the things that I've asked - then zip up the contents of C:\Windows\Minidump and upload it with your next post.

    FYI - ALL drivers are important as they act equally upon the kernel space. So any driver can cause a BSOD.

    Please don't forget to remove Virus Buster.
    And please remove AICharger (Asus USB Charger) due to it's previous bad history.
    You can feel free to reinstall the latest, Win8 compatible version after the system has been stabilized.
      My System SpecsSystem Spec

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