Windows 8 and 8.1 Forums

Kernel_Data_Inpage_Error when starting laptop

  1. #1

    Posts : 1
    Windows 8 Professional x64

    Kernel_Data_Inpage_Error when starting laptop

    When I shutdown my Windows 8 Laptop. The next time I turn it on it gives me the blue screen Kernel_Data_Inpage_error. It is a fresh install. I attached the minidump file. please help!

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    I've gotta wonder if this is hardware issue; please run these free diagnostics: Hardware Diagnostics
    If you can't run the bootable hard drive test, please at least run a hard drive test inside of Windows (I suspect a hard drive problem).

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters

    The following is for informational purposes only.
    **************************Fri Aug 30 20:22:08.645 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-38672-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 1:15:46.447
    *** ERROR: Module load completed but symbols could not be loaded for fileinfo.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :fileinfo.sys ( fileinfo+89a5 )
    BugCheck 7A, {fffff6fc50010b90, ffffffffc000000e, 1195b2880, fffff8a002172070}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arg1: fffff6fc50010b90, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000000e, error status (normally i/o status code)
    Arg3: 00000001195b2880, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff8a002172070, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    DISK_HARDWARE_ERROR: There was error with disk hardware
    BUGCHECK_STR:  0x7a_c000000e
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7a_c000000e_fileinfo+89a5
      BIOS Version                  F.49
      BIOS Release Date             12/25/2012
      Manufacturer                  Hewlett-Packard
      Product Name                  HP Pavilion g6 Notebook PC
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Fri Aug 30 20:22:08.645 2013 (UTC - 4:00)**************************
    Rt630x64.sys           Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    bcmwl63a.sys           Tue Mar 13 20:31:05 2012 (4F5FE6C9)
    RtsPStor.sys           Thu Mar 29 03:09:33 2012 (4F740AAD)
    hiber_ataport.sys      Wed Jul 25 22:29:16 2012 (5010AB7C)
    atikmpag.sys           Thu Sep 27 21:12:52 2012 (5064F994)
    atikmdag.sys           Thu Sep 27 22:14:57 2012 (50650821)
    bcbtums.sys            Wed Aug  7 11:11:22 2013 (5202639A)
    hiber_ataport.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

Kernel_Data_Inpage_Error when starting laptop
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