BSOD after clean install

yahyoh

New Member
Messages
22
Hey guys

i was having problem with sfc/scannow it cant fix corrupted system files so i did clean install after that i had 2 BSOD after waking up from sleep all the driver are the same as before the clean installation i only updated wifi driver

here the minidumps : the first one seems caused by audio driver i think ? the second seems by acpiex.sys idk what that is :confused:
 

My Computer

System One

  • OS
    windows 8.1 pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer 5740G
    CPU
    Intel core i5 430m
    Memory
    4 GB @ 1066 mhz
    Graphics Card(s)
    Amd 5470m
Hey guys

i was having problem with sfc/scannow it cant fix corrupted system files so i did clean install after that i had 2 BSOD after waking up from sleep all the driver are the same as before the clean installation i only updated wifi driver

here the minidumps : the first one seems caused by audio driver i think ? the second seems by acpiex.sys idk what that is :confused:

it's a kernal mode driver that means windows won't even boot if it's corrupted.


Microsoft ACPIEx Driver - Windows 8 Service - batcmd.com
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    Memory
    6 GB
    Screen Resolution
    1280 x 1024
    Hard Drives
    12 TB in 6 disks
    PSU
    TX650
    Keyboard
    G15
    Mouse
    Intellimouse 3.0
    Internet Speed
    100 Mbits
    Browser
    Chrome
    Antivirus
    Trend Micro
Please provide this information so we can provide a complete analysis: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Both BSOD's blame monitor.sys - a Microsoft driver. This is most likely not the cause of the problem (as these drivers are protected by the System File Checker) - so we must look elsewhere to find the cause.

Please start by running Driver Verifier according to these instructions: Driver Verifier Settings

As time allows, please also run these free hardware diagnostics (just in case there is a hardware problem - common when BSOD's continue after a reinstall): Hardware Diagnostics

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

agrsm64.sys Mon Nov 10 10:01:35 2008 (49184CCF)
Agere Systems Soft Modem
http://www.carrona.org/drivers/driver.php?id=agrsm64.sys

HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

RtHDMIVX.sys Tue Jan 26 22:04:58 2010 (4B5FAD5A)
Realtek HD Audio sound driver
http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys

RTKVHD64.sys Tue Jun 22 05:27:26 2010 (4C2081FE)
Realtek High Definition Audio Function Driver
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

ALSysIO64.sys Sat Jul 9 20:27:45 2011 (4E18F201)
Core Temp - CPU temperature monitor
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys

k57nd60a.sys Wed Oct 19 16:17:36 2011 (4E9F3060)
Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys

tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Aug 30 14:51:15.954 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-24859-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 1:32:32.626[/B]
*** ERROR: Module load completed but symbols could not be loaded for monitor.sys
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
Probably caused by :[B]monitor.sys ( monitor+89b8 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8028fd26ba3, fffff8800a5b70c8, fffff8800a5b6900}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8028fd26ba3, The address that the exception occurred at
Arg3: fffff8800a5b70c8, Exception Record Address
Arg4: fffff8800a5b6900, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_monitor+89b8[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU       M 430  @ 2.27GHz"
MaxSpeed:     2270
CurrentSpeed: [B]2261[/B]
  BIOS Version                  V1.28          
  BIOS Release Date             08/12/2010
  Manufacturer                  Acer           
  Product Name                  Aspire 5740                    
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 30 10:35:42.965 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-42265-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 15:12:22.075[/B]
*** ERROR: Module load completed but symbols could not be loaded for monitor.sys
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
Probably caused by :[B]monitor.sys ( monitor+89b8 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff803e330bba3, fffff88009ee20c8, fffff88009ee1900}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff803e330bba3, The address that the exception occurred at
Arg3: fffff88009ee20c8, Exception Record Address
Arg4: fffff88009ee1900, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_monitor+89b8[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU       M 430  @ 2.27GHz"
MaxSpeed:     2270
CurrentSpeed: [B]2261[/B]
  BIOS Version                  V1.28          
  BIOS Release Date             08/12/2010
  Manufacturer                  Acer           
  Product Name                  Aspire 5740                    
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Aug 30 14:51:15.954 2013 (UTC - 4:00)**************************
[COLOR=RED][B]agrsm64.sys                 Mon Nov 10 10:01:35 2008 (49184CCF)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)[/B][/COLOR]
[COLOR=RED][B]RtHDMIVX.sys                Tue Jan 26 22:04:58 2010 (4B5FAD5A)[/B][/COLOR]
[COLOR=RED][B]RTKVHD64.sys                Tue Jun 22 05:27:26 2010 (4C2081FE)[/B][/COLOR]
[COLOR=RED][B]ALSysIO64.sys               Sat Jul  9 20:27:45 2011 (4E18F201)[/B][/COLOR]
[COLOR=RED][B]k57nd60a.sys                Wed Oct 19 16:17:36 2011 (4E9F3060)[/B][/COLOR]
[COLOR=RED][B]tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)[/B][/COLOR]
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
SynTP.sys                   Tue Feb 26 01:02:27 2013 (512C4FF3)
npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
idmwfp.sys                  Wed Jun 26 19:57:26 2013 (51CB7FE6)
athw8x.sys                  Mon Jul  1 02:15:52 2013 (51D11E98)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
[/font]
http://www.carrona.org/drivers/driver.php?id=agrsm64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
thanks a lot :)

i'm already running latest bios , i'm now running W 8.1 since 2 days i haven't got any BSOD yet :cool:
 

My Computer

System One

  • OS
    windows 8.1 pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer 5740G
    CPU
    Intel core i5 430m
    Memory
    4 GB @ 1066 mhz
    Graphics Card(s)
    Amd 5470m
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