Windows 8 and 8.1 Forums

BSOD after clean install

  1. #1


    Posts : 22
    windows 8.1 pro X64

    BSOD after clean install


    Hey guys

    i was having problem with sfc/scannow it cant fix corrupted system files so i did clean install after that i had 2 BSOD after waking up from sleep all the driver are the same as before the clean installation i only updated wifi driver

    here the minidumps : the first one seems caused by audio driver i think ? the second seems by acpiex.sys idk what that is

      My System SpecsSystem Spec

  2. #2


    Posts : 467
    Windows 8 Pro


    Quote Originally Posted by yahyoh View Post
    Hey guys

    i was having problem with sfc/scannow it cant fix corrupted system files so i did clean install after that i had 2 BSOD after waking up from sleep all the driver are the same as before the clean installation i only updated wifi driver

    here the minidumps : the first one seems caused by audio driver i think ? the second seems by acpiex.sys idk what that is
    it's a kernal mode driver that means windows won't even boot if it's corrupted.


    Microsoft ACPIEx Driver - Windows 8 Service - batcmd.com
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Both BSOD's blame monitor.sys - a Microsoft driver. This is most likely not the cause of the problem (as these drivers are protected by the System File Checker) - so we must look elsewhere to find the cause.

    Please start by running Driver Verifier according to these instructions: Driver Verifier Settings

    As time allows, please also run these free hardware diagnostics (just in case there is a hardware problem - common when BSOD's continue after a reinstall): Hardware Diagnostics

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    agrsm64.sys Mon Nov 10 10:01:35 2008 (49184CCF)
    Agere Systems Soft Modem
    http://www.carrona.org/drivers/driver.php?id=agrsm64.sys

    HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    RtHDMIVX.sys Tue Jan 26 22:04:58 2010 (4B5FAD5A)
    Realtek HD Audio sound driver
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys

    RTKVHD64.sys Tue Jun 22 05:27:26 2010 (4C2081FE)
    Realtek High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    ALSysIO64.sys Sat Jul 9 20:27:45 2011 (4E18F201)
    Core Temp - CPU temperature monitor
    http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys

    k57nd60a.sys Wed Oct 19 16:17:36 2011 (4E9F3060)
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys

    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Aug 30 14:51:15.954 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-24859-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:32:32.626
    *** ERROR: Module load completed but symbols could not be loaded for monitor.sys
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    Probably caused by :monitor.sys ( monitor+89b8 )
    BugCheck 1000007E, {ffffffffc0000005, fffff8028fd26ba3, fffff8800a5b70c8, fffff8800a5b6900}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8028fd26ba3, The address that the exception occurred at
    Arg3: fffff8800a5b70c8, Exception Record Address
    Arg4: fffff8800a5b6900, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_monitor+89b8
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 430  @ 2.27GHz"
    MaxSpeed:     2270
    CurrentSpeed: 2261
      BIOS Version                  V1.28          
      BIOS Release Date             08/12/2010
      Manufacturer                  Acer           
      Product Name                  Aspire 5740                    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug 30 10:35:42.965 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-42265-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 15:12:22.075
    *** ERROR: Module load completed but symbols could not be loaded for monitor.sys
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    Probably caused by :monitor.sys ( monitor+89b8 )
    BugCheck 1000007E, {ffffffffc0000005, fffff803e330bba3, fffff88009ee20c8, fffff88009ee1900}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff803e330bba3, The address that the exception occurred at
    Arg3: fffff88009ee20c8, Exception Record Address
    Arg4: fffff88009ee1900, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_monitor+89b8
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 430  @ 2.27GHz"
    MaxSpeed:     2270
    CurrentSpeed: 2261
      BIOS Version                  V1.28          
      BIOS Release Date             08/12/2010
      Manufacturer                  Acer           
      Product Name                  Aspire 5740                    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Aug 30 14:51:15.954 2013 (UTC - 4:00)**************************
    agrsm64.sys                 Mon Nov 10 10:01:35 2008 (49184CCF)
    HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
    RtHDMIVX.sys                Tue Jan 26 22:04:58 2010 (4B5FAD5A)
    RTKVHD64.sys                Tue Jun 22 05:27:26 2010 (4C2081FE)
    ALSysIO64.sys               Sat Jul  9 20:27:45 2011 (4E18F201)
    k57nd60a.sys                Wed Oct 19 16:17:36 2011 (4E9F3060)
    tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
    atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
    SynTP.sys                   Tue Feb 26 01:02:27 2013 (512C4FF3)
    npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
    idmwfp.sys                  Wed Jun 26 19:57:26 2013 (51CB7FE6)
    athw8x.sys                  Mon Jul  1 02:15:52 2013 (51D11E98)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    
    http://www.carrona.org/drivers/driver.php?id=agrsm64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
      My System SpecsSystem Spec

  4. #4


    Posts : 22
    windows 8.1 pro X64


    thanks a lot

    i'm already running latest bios , i'm now running W 8.1 since 2 days i haven't got any BSOD yet
      My System SpecsSystem Spec

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