Windows 8 and 8.1 Forums

Memory Dump BSOD (help!)

  1. #1


    Posts : 3
    Windows 8

    Memory Dump BSOD (help!)


    Hi there, I have been getting memory dump crashes (bsod and auto restarts) for the past week, this ONLY happen when I am running the game "final fantasy XIV".

    I have uploaded my files in a zip as per the FAQ thread.

    I look forward to your help!

    Fluxing.

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    That's what the dump file indicated. Uninstall/Update Final Fantasy should fix the BSOD.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    Thanks for that, I really don't want to stop playing FFXIV, I will post on their technical support forums.

    Do you think running the game in compatibility mode would help the issue? Thanks for your answer!
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I have no idea about running in compatibility mode since I don't play game with my PC but all your BSOD's caused by Final Fantasy. You might want to check if they have an update that is compatible with Windows 8 and also check if you have an up to date Driver for your Video.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8


    According to Blue Screen Reader, hall.dll and ntoskrnl.exe are at fault.

    Temperature wise everything is fine, as is power.

    I have run other games non stop and have no issue. FFXIV really is the issue then eh? (their support was awful btw).
      My System SpecsSystem Spec

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