Windows 8 and 8.1 Forums

Frequent BSODs

  1. #1


    Posts : 2
    Windows 8 x64 Pro

    Frequent BSODs


    I've been getting pretty frequent BSODs, doesn't seem to be related to any particular activity or period of time... Sometimes they'll happen every 1-2 days, othertimes it'll be 3 times in an hour

    I'm attached data from the SF tool, if anybody could take a look and let me know what you think please?

    I have the feeling it's going to be related to the ATI driver, however the latest driver from them doesn't work on my laptop - the screen has flickering black lines!

    Cheers,

    James

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Out of 5 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems - Such as Daemon Tools
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Aug 25 03:36:23.308 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082513-6109-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:2 days 8:06:57.985
    *** WARNING: Unable to verify timestamp for RtsBaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for RtsBaStor.sys
    Probably caused by :RtsBaStor.sys ( RtsBaStor+1a2b )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_RtsBaStor+1a2b
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             06/20/2013
      Manufacturer                  Notebook                        
      Product Name                  P15SM                           
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 22 19:29:00.609 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082313-6062-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:1 days 0:36:28.374
    *** WARNING: Unable to verify timestamp for aswSnx.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
    Probably caused by :aswSnx.SYS ( aswSnx+278c8 )
    BugCheck 50, {fffff8a093bfb228, 0, fffff801fee43fdc, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8a093bfb228, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff801fee43fdc, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  MassEffect3.ex
    FAILURE_BUCKET_ID: AV_aswSnx+278c8
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             06/20/2013
      Manufacturer                  Notebook                        
      Product Name                  P15SM                           
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 21 18:51:55.143 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082113-6031-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 5:07:58.846
    Probably caused by :ntkrnlmp.exe ( nt!KeUpdateTime+3fd )
    BugCheck A, {3111910, d, 1, fffff802d6519887}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000003111910, memory referenced
    Arg2: 000000000000000d, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff802d6519887, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!KeUpdateTime
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             06/20/2013
      Manufacturer                  Notebook                        
      Product Name                  P15SM                           
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug 18 14:21:07.002 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081813-5921-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 19:28:28.701
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
    Probably caused by :SynTP.sys ( SynTP+4b8b6 )
    BugCheck D1, {0, 2, 1, fffff88005aaa8b6}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff88005aaa8b6, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_SynTP+4b8b6
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             06/20/2013
      Manufacturer                  Notebook                        
      Product Name                  P15SM                           
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Aug 17 10:40:02.710 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081713-13500-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 4:03:05.414
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :atikmdag.sys ( atikmdag+30a580 )
    BugCheck 1000007E, {ffffffffc000001d, fffff88006184580, fffff880085f5d48, fffff880085f5580}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc000001d, The exception code that was not handled
    Arg2: fffff88006184580, The address that the exception occurred at
    Arg3: fffff880085f5d48, Exception Record Address
    Arg4: fffff880085f5580, Context Record Address
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_BAD_IP_atikmdag+30a580
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  4.6.5
      BIOS Release Date             06/20/2013
      Manufacturer                  Notebook                        
      Product Name                  P15SM                           
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Aug 25 03:36:23.308 2013 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    SynTP.sys                   Fri Nov 30 02:38:37 2012 (50B8627D)
    Smb_driver_Intel.sys        Fri Nov 30 02:40:22 2012 (50B862E6)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    AirplaneModeHid.sys         Sat Dec 22 04:35:13 2012 (50D57ED1)
    RtsBaStor.sys               Mon Dec 24 02:25:54 2012 (50D80382)
    Rt630x64.sys                Thu Dec 27 19:04:06 2012 (50DCE1F6)
    IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
    dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
    sscbfs3.sys                 Wed Jan 30 16:11:31 2013 (51098C83)
    atikmpag.sys                Fri Mar 15 12:28:21 2013 (51434C25)
    atikmdag.sys                Fri Mar 15 13:42:16 2013 (51435D78)
    RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
    AMPPAL.sys                  Thu Apr 11 05:10:48 2013 (51667E18)
    NETwew00.sys                Thu Apr 25 08:09:22 2013 (51791CF2)
    igdkmd64.sys                Tue May  7 20:15:19 2013 (51899917)
    aswRvrt.sys                 Thu May  9 04:47:02 2013 (518B6286)
    aswFsBlk.SYS                Thu May  9 04:47:16 2013 (518B6294)
    aswMonFlt.sys               Thu May  9 04:47:23 2013 (518B629B)
    aswTdi.SYS                  Thu May  9 04:47:32 2013 (518B62A4)
    aswrdr2.sys                 Thu May  9 04:47:41 2013 (518B62AD)
    aswVmm.sys                  Thu Jun 27 11:35:59 2013 (51CC5BDF)
    aswSP.SYS                   Thu Jun 27 11:37:21 2013 (51CC5C31)
    aswSnx.SYS                  Thu Jun 27 11:37:25 2013 (51CC5C35)
    HWiNFO64A.SYS               Sat Jul  6 17:03:51 2013 (51D88637)
    netpeeker.sys               Thu Jul 25 02:36:26 2013 (51F0C76A)
    avzsy3fi.SYS                Thu Aug  1 09:00:35 2013 (51FA5BF3)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 22 19:29:00.609 2013 (UTC - 4:00)**************************
    a5pl8ekm.SYS                Thu Aug  1 09:00:35 2013 (51FA5BF3)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 21 18:51:55.143 2013 (UTC - 4:00)**************************
    abttgy8l.SYS                Thu Aug  1 09:00:35 2013 (51FA5BF3)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug 18 14:21:07.002 2013 (UTC - 4:00)**************************
    aq66sgn4.SYS                Thu Aug  1 09:00:35 2013 (51FA5BF3)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Aug 17 10:40:02.710 2013 (UTC - 4:00)**************************
    adt8gecm.SYS                Thu Aug  1 09:00:35 2013 (51FA5BF3)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    sscbfs3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
    http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    netpeeker.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    avzsy3fi.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    a5pl8ekm.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    abttgy8l.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    aq66sgn4.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    adt8gecm.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8 x64 Pro


    Hi usasma,

    Thanks for the detailed info, especially about the drivers.

    I was getting these BSODs before I installed the daemon tools software, however I don't need it anymore so will remove it.

    Interesting that the audio driver is out of date. I will attempt to find a newer release.

    Also I will run some hardware tests, but this laptop is less than a month old so I still have warranty available, I will most likely send it back to the manufacturer and have them deal with it as a hardware issue.

    Thankyou again
      My System SpecsSystem Spec

Frequent BSODs
Related Threads
[Random/Frequent BSODs] DPC_WATCHDOG_VIOLATION in BSOD Crashes and Debugging
I am at a standstill ever since I recieved this BSOD. At first I thought it was just a random crash and that I would've resolved it later, however it became frequent in just a matter of minutes. Playing a game, browsing the internet, listening to music, anything I do will result in another BSOD...
Frequent BSODs in BSOD Crashes and Debugging
Hi I'm getting pretty frequent BSODs when I'm using my computer. Attached is the file I got after going through all the steps and using the diagnostic tool. As a note every time it crashes and goes to the blue error screen where it says it's collecting information it goes to 100% but never restarts...
Frequent BSODs in BSOD Crashes and Debugging
In the last months I have been experiencing many BSODs, with no particular pattern. Sometimes, the BSOD happens when I have left the computer alone for some minutes. Others, the system crashes when I am using it, primarily for work. Here I attach my diagnostic file. Thank you for your support.
Frequent BSODs on my dell latitude E6430 in BSOD Crashes and Debugging
Hi I frequently have Blue screen of deaths on my dell latitude e6430 It usually comes out with these notices: -KERNAL DATA INPAGE ERROR -MEMORY MANAGEMENT -PAGE FAULT IN NONPAGED INDEX
Frequent yet, seemingly random BSODs in BSOD Crashes and Debugging
Hi, At the recommendation of one of the moderators on the Seven Forums, I am re-posting my problem here following a an upgrade to Windows 8 Pro. (original posts here: BSOD Memory Management Error - On Boot and in-game (GW2) - Windows 7 Support Forums) Basically, I am getting frequent BSODs in...
I built my first gaming rig in january 2013, and everything went well. However about 2 days later i recieved my first BS0Ds, which was very dissapointing. I neglected to fix the issues and now all these BSODS are driving me crazy. I don't know how to analyze dmp files so any help would be...
Acer Aspire One 725-0826 Immediately after Windows 8 was finished updating on February 16, I suffered my first BSOD ever in w8 and several more followed it on the same day until I gave up on Firefox entirely and avoided using any browser for the rest of the day. I hypothesized that Firefox +...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook