Windows 8 and 8.1 Forums


I'm getting BSOD every so often

  1. #1


    Posts : 2
    Window 7

    I'm getting BSOD every so often


    I've been getting while editing music, playing games and even while idle.

    I've linked the Diagnostic tool results here: Attachment 26713

    Also my BIOS says 2011 but that was the latest update I found for it

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This appears to be a Win7 installation - and as such it should be posted at Windows 7 Help Forums
    I will ask a staff member to transfer this over.

    The WER section of MSINFO32 shows that the STOP errors are mostly STOP 0x124 errors. These are:
    They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers) - such as Alcohol 52%
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics
    Daemon Tools (and Alcohol 52% software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Aug 22 14:31:42.688 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-33821-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
    System Uptime:0 days 0:00:10.467
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, fffffa80085a38f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80085a38f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 22 08:08:40.984 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-34211-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
    System Uptime:0 days 0:00:10.764
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, fffffa80086884f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80086884f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 21 19:51:01.984 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-35381-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
    System Uptime:0 days 0:00:11.124
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, fffffa800865b8f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800865b8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Aug 22 14:31:42.688 2013 (UTC - 4:00)**************************
    amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    sptd.sys           Sat Aug 20 00:34:53 2011 (4E4F396D)
    avgrkx64.sys       Mon Jan 30 22:11:41 2012 (4F275BED)
    avgidsha.sys       Wed Apr 18 22:19:15 2012 (4F8F7623)
    
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Window 7


    I've copied this over to the seven forums myself to save you the trouble
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thanks and good luck!
      My System SpecsSystem Spec

I'm getting BSOD every so often
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