Windows 8 and 8.1 Forums

Crash on attempt to sleep

  1. #1


    Liberty University
    Posts : 24
    Windows 7 Professional x64

    Crash on attempt to sleep


    Hey everyone,

    So I haven't been around here in a long time, but I've run into a crashing problem on my gaming computer. The problem started probably a week ago (no major changes to the computer that I can recall). Basically, anytime I give my desktop the command to sleep, the screen fades to black as if it's going to sleep, but then it just sits like that for several minutes before switching off completely. Upon rebooting it, Windows 8 will inform me that the computer had to shut down unexpectedly, etc. This happens every time I issue the sleep command (or at least the vast majority of the time) for maybe a week now. I've attached the SF Diagnostic Tool report. If someone could let me know what is causing this problem suddenly, I would very much appreciate it.

    Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    BSOD's at sleep issues generally are caused by chipset, storage, video, or networking drivers - so update 'em all!

    This device is not working, please uninstall it:
    Hamachi Network Interface ROOT\NET\0000 This device is not working properly because Windows cannot load the drivers required for this device.
    The memory dumps blame e1i63x64.sys - your Intel wired network driver. Please:
    - download a fresh copy of the latest, Win8 compatible version of this driver
    - uninstall the current version from your system
    - install the freshly downloaded version
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
    RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
    http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

    LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
    RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
    http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

    ntk_PowerDVD12_64.sys Thu May 12 08:30:24 2011 (4DCBD2E0)
    Cyberlink PowerDVD driver. Often OEM installed on systems
    http://www.carrona.org/drivers/driver.php?id=ntk_PowerDVD12_64.sys

    VMNET.SYS Fri Jul 8 03:43:55 2011 (4E16B53B)
    VMware Virtual Network Driver
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS

    vmnetadapter.sys Fri Jul 8 03:43:56 2011 (4E16B53C)
    VMware virtual network adapter driver
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys

    vmnetbridge.sys Fri Jul 8 03:44:44 2011 (4E16B56C)
    VMware bridge driver
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys

    vmci.sys Tue Jul 26 22:42:09 2011 (4E2F7B01)
    VMware
    http://www.carrona.org/drivers/driver.php?id=vmci.sys

    hcmon.sys Tue Aug 30 02:05:35 2011 (4E5C7DAF)
    VMware USB monitor
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys

    HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Aug 22 01:18:09.911 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-37406-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 12:50:29.553
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800d43c060, fffff8800136d7f0, fffffa800ce319d0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800d43c060, Physical Device Object of the stack
    Arg3: fffff8800136d7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800ce319d0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_e1i63x64_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  0813
      BIOS Release Date             05/04/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 20 23:41:51.525 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082113-22890-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 9:54:39.021
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800d440880, fffff880012877f0, fffffa8012022300}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800d440880, Physical Device Object of the stack
    Arg3: fffff880012877f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8012022300, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_e1i63x64_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  0813
      BIOS Release Date             05/04/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug 18 00:51:54.689 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081813-27578-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 23:41:14.325
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800d43f880, fffff800245bd7f0, fffffa8012b358f0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800d43f880, Physical Device Object of the stack
    Arg3: fffff800245bd7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8012b358f0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_e1i63x64_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  0813
      BIOS Release Date             05/04/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 15 01:21:45.506 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081513-56328-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:28 days 9:21:48.005
    *** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
    Probably caused by :usbhub.sys
    BugCheck 9F, {3, fffffa800ddb7060, fffff8007bf6d7f0, fffffa80169b1010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800ddb7060, Physical Device Object of the stack
    Arg3: fffff8007bf6d7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa80169b1010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_RTL8192su_IMAGE_usbhub.sys
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  0813
      BIOS Release Date             05/04/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Aug 22 01:18:09.911 2013 (UTC - 4:00)**************************
    lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)
    LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)
    ntk_PowerDVD12_64.sys       Thu May 12 08:30:24 2011 (4DCBD2E0)
    VMNET.SYS                   Fri Jul  8 03:43:55 2011 (4E16B53B)
    vmnetadapter.sys            Fri Jul  8 03:43:56 2011 (4E16B53C)
    vmnetbridge.sys             Fri Jul  8 03:44:44 2011 (4E16B56C)
    vmci.sys                    Tue Jul 26 22:42:09 2011 (4E2F7B01)
    hcmon.sys                   Tue Aug 30 02:05:35 2011 (4E5C7DAF)
    HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
    asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
    truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
    e1i63x64.sys                Wed Feb 29 22:25:14 2012 (4F4EEC1A)
    RTKVHD64.sys                Tue Mar 27 05:01:50 2012 (4F7181FE)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    vmnetuserif.sys             Sat Jun  9 03:25:59 2012 (4FD2FA87)
    VMkbd.sys                   Sat Jun  9 04:10:17 2012 (4FD304E9)
    vmx86.sys                   Sat Jun  9 05:05:57 2012 (4FD311F5)
    kl1.sys                     Tue Jun 19 09:27:15 2012 (4FE07E33)
    klim6.sys                   Thu Aug  2 07:08:40 2012 (501A5FB8)
    klkbdflt.sys                Mon Sep  3 09:54:42 2012 (5044B6A2)
    klmouflt.sys                Mon Sep  3 10:20:14 2012 (5044BC9E)
    SynTP.sys                   Wed Oct  3 23:24:55 2012 (506D0187)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    000.fcl                     Fri Nov 23 04:17:29 2012 (50AF3F29)
    nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
    RaInfo.sys                  Fri Jan 11 07:19:28 2013 (50F00350)
    klwfp.sys                   Wed Feb 27 03:48:31 2013 (512DC85F)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    kneps.sys                   Tue Mar  5 04:09:23 2013 (5135B643)
    nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
    klflt.sys                   Tue Mar 26 10:44:39 2013 (5151B457)
    klif.sys                    Tue Mar 26 11:05:41 2013 (5151B945)
    RzFilter.sys                Tue Jun  4 14:02:35 2013 (51AE2BBB)
    RzDxgk.sys                  Tue Jun  4 14:02:38 2013 (51AE2BBE)
    rzhnet.sys                  Tue Jul  9 23:02:44 2013 (51DCCED4)
    rzendpt.sys                 Tue Jul  9 23:02:44 2013 (51DCCED4)
    rzudd.sys                   Tue Jul  9 23:02:46 2013 (51DCCED6)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 15 01:21:45.506 2013 (UTC - 4:00)**************************
    MpKsl3adbcf99.sys           Fri Sep 16 18:25:48 2011 (4E73CCEC)
    RTL8192su.sys               Tue May 22 07:26:59 2012 (4FBB7803)
    exfat.SYS                   Wed Jul 25 22:30:22 2012 (5010ABBE)
    rzendpt.sys                 Thu Jun  6 23:29:51 2013 (51B153AF)
    rzhnet.sys                  Thu Jun  6 23:29:51 2013 (51B153AF)
    rzudd.sys                   Thu Jun  6 23:29:52 2013 (51B153B0)
    
    http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
    http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
    http://www.carrona.org/drivers/driver.php?id=ntk_PowerDVD12_64.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=asahci64.sys
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=000.fcl
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    RzFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    RzDxgk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    rzhnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    MpKsl3adbcf99.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTL8192su.sys
    http://www.carrona.org/drivers/driver.php?id=exfat.SYS
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    rzhnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
      My System SpecsSystem Spec

  3. #3


    Liberty University
    Posts : 24
    Windows 7 Professional x64


    I updated the Intel wired network driver as you recommended, and sure enough it fixed the problem. I will work on getting the remaining outdated drivers fixed before they start causing similar problems. Thank you very much for your help!
      My System SpecsSystem Spec

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