Windows 8 and 8.1 Forums


BSOD IRQL not less or equal (netio.sys)

  1. #1


    Posts : 11
    Windows 8

    BSOD IRQL not less or equal (netio.sys)


    Hi.

    First of all, i'd like to say sorry for posting a well known windows 8 problem and having the mods fix the same problem over and over. I'm not very smart with computers (and it would be nice to read in understandable computer-language) so please bear with me.

    So, as you all know, this BSOD occurs frequently. As for me, it occurs once every 30-60 minutes. I have just recently updated my windows 8 yesterday so i guess updating it again is out of the question. I know there's a driver that needs to be updated but i have no idea what it is, and how/where to update it. I get very confused when i'm in a driver-update-thingy website because there are so many things to choose from. So please direct me as if im a first time computer user.

    Anyways, here is the dump file as requested. And thank you to anyone helping me much appreciated.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
    Processor may be overclocked!
    Expected Frequency: 1900
    Actual Frequency: 2395
    Overclock Ratio: 1.26053
    C: drive only has about 1% free space (this can cause BSOD's). Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
    Lot's of Live Kernel Events in MSINFO32. Please:
    Please do the following:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    lirsgt.sys Tue Jun 17 11:17:08 2008 (4857D574)
    part of a Copy Protection platform developed by Tages SA
    http://www.carrona.org/drivers/driver.php?id=lirsgt.sys

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    UrlFilter.sys Fri Sep 16 03:46:34 2011 (4E72FEDA)
    Component of IObit
    http://www.carrona.org/drivers/driver.php?id=UrlFilter.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Aug 21 03:11:26.913 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082113-106375-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:39:19.727
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :NETIO.SYS ( NETIO!WfpStopStreamShim+14f5 )
    BugCheck D1, {50, 2, 0, fffff88001a3a2c5}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000050, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001a3a2c5, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    FAILURE_BUCKET_ID: AV_NETIO!WfpStopStreamShim
    CPUID:        "Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz"
    MaxSpeed:     1900
    CurrentSpeed: 2395
     
    Processor may be overclocked!
    Expected Frequency:   1900
    Actual Frequency:     2395
    Overclock Ratio:      1.26053
     
      BIOS Version                  K46CM.311
      BIOS Release Date             10/16/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K46CM
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Aug 21 03:11:26.913 2013 (UTC - 4:00)**************************
    lirsgt.sys                  Tue Jun 17 11:17:08 2008 (4857D574)
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    UrlFilter.sys               Fri Sep 16 03:46:34 2011 (4E72FEDA)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_rcp.sys               Thu Jun 21 01:23:26 2012 (4FE2AFCE)
    btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    btath_a2dp.sys              Thu Jun 21 01:23:44 2012 (4FE2AFE0)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    regfilter.sys               Wed Jul  4 23:05:41 2012 (4FF50485)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
    DptfManager.sys             Fri Jul 13 19:46:44 2012 (5000B364)
    DptfDevDram.sys             Fri Jul 13 19:47:22 2012 (5000B38A)
    DptfDevGen.sys              Fri Jul 13 19:47:46 2012 (5000B3A2)
    DptfDevFan.sys              Fri Jul 13 19:48:07 2012 (5000B3B7)
    DptfDevPch.sys              Fri Jul 13 19:48:46 2012 (5000B3DE)
    DptfDevProc.sys             Fri Jul 13 19:49:52 2012 (5000B420)
    Rt630x64.sys                Mon Jul 30 12:03:12 2012 (5016B040)
    igdkmd64.sys                Tue Jul 31 18:05:35 2012 (501856AF)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    btfilter.sys                Fri Aug  3 07:07:56 2012 (501BB10C)
    btath_flt.sys               Fri Aug  3 07:09:44 2012 (501BB178)
    athw8x.sys                  Thu Aug 16 03:01:18 2012 (502C9ABE)
    RTKVHD64.sys                Tue Sep 18 05:38:53 2012 (5058412D)
    AsusTP.sys                  Mon Oct 29 14:23:54 2012 (508EC9BA)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    idmwfp.sys                  Wed Nov 21 09:42:58 2012 (50ACE872)
    FileMonitor.sys             Thu Feb 28 21:45:06 2013 (51301632)
    VBoxUSBMon.sys              Fri Mar 15 14:13:02 2013 (514364AE)
    VBoxNetAdp.sys              Fri Mar 15 14:13:02 2013 (514364AE)
    VBoxDrv.sys                 Fri Mar 15 14:14:04 2013 (514364EC)
    nvlddmkm.sys                Sun May 12 15:09:45 2013 (518FE8F9)
    nvpciflt.sys                Sun May 12 15:10:02 2013 (518FE90A)
    
    http://www.carrona.org/drivers/driver.php?id=lirsgt.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=UrlFilter.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=regfilter.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=FileMonitor.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8


    Hi. Thanks for your reply. It turns out the BSODs were connected to either Iobit malware fighter or advanced systemcare, because those were the last two programs i installed when the bsods started happening. So i was unsure which of those two was causing the problem, but i uninstalled both anyway. Eversince then, i've never experienced a BSOD. solved.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thanks for letting us know, it'll help others who come looking for help with similar problems!
      My System SpecsSystem Spec

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