Windows 8 crashes very often (Blue sad screen)

FredrikSallis

New Member
Messages
4
Location
Sweden
Hi!

Bought a new laptop about 10 days ago and in those days it BlueScreened 36 times...
Ran winDbg to try to identify the cause but everytime except once or twice the causing process was "system"

I just re-installed windows hoping to get rid of this rubbish but in those 6 hours the computer has been running again
i've had 2 crashes.

Before re-installation I ran sfc /scannow and got stuck on 51%, after re-installation it stopped in the same spot.

Could someone please give me some advise?

Thanks in advance
 

My Computer

System One

  • OS
    Windows 8
10 days ago? Bring it back, get another one! That's the first thing I would do.

If it was BlueScreening from the start, it's obviously a BAD system. What is it, make and model? Bring it back, get something else.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
It's an Acer Aspire V3 -772G Win 8 (obviously), 4702MQ, GTX760M, 32GB Ram, 256SSD + 1TB
the thing is that i've already installed a lot of the programs i use and would rather not have to do it again... It's a lot of work!!

But you're telling me that something should be bad with the system itself, not windows?

If so then there's nothing left but to return the piece of rubbish!
 

My Computer

System One

  • OS
    Windows 8
Was it doing it from the start? Yes!

However, it may be one of the programs you installed, and, you may have picked up Sirefef or Snap.Do or some other virus.

You can always try to do a Refresh or run the Recovery partition and restore it to it's original state. Losing programs is a pain, but save all of your Data from the programs and get ready to reinstall all of them. Eset AV will allow you to save your profile so you don't have to set it all up again after re-installing.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
You're quite welcome! If you look at the responses in this forum, you'll note that there just aren't that many of us who do this.
I have a family, a job, and limited time to devote to the online forums helping people. I work from the oldest to the latest posts - so I'll eventually get to yours. I was 4 days behind a couple of days ago - now I'm only 2 days behind.

Also, if you'd read the "sticky" topics at the top of the forum, you'll see that we need this info in order to get to work on your problem: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

FWIW - if you've reinstalled Windows and still have issues, I'd first suspect hardware problems. Start with these free diagnostics (and let us know the results): Hardware Diagnostics

Since the laptop is only 10 days old, I'd seriously consider returning it for a replacement.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Just finished /DISM restorehealth and it resulted in Error: 0x80240021


Make sure the spaces are correct in sfc & DISM.

sfc[SPACE]/scannow

sfc /scannow

Dism{SPACE} /Online{SPACE} /Cleanup-Image{SPACE} /RestoreHealth

Dism /Online /Cleanup-Image /RestoreHealth

Both are run in Administrator command prompt.

View attachment 26647


View attachment 26648

Before running them again, run this batch file in Administrator command prompt:

View attachment 26649

It cleans out your cached Windows Updates,some of which could be corrupt.

Post back with results.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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