Windows 8 and 8.1 Forums


BSOD/Auto-Restart, seems to be related to ntoskrnl.exe

  1. #1


    Posts : 2
    Windows 8

    BSOD/Auto-Restart, seems to be related to ntoskrnl.exe


    I've attached the SF Diagnostics report to this post.

    Whenever I've tried to play a game in the past 2 days, the game will rapidly slow and lag, then the PC will restart itself and it only gave one error report, now it has since stopped giving error reports. I've searched all over but I still have no idea how to eliminate this issue.

    I've tried removing Kernel Labs software (as suggested in a post for Win 7), but to no avail, as I have never even installed anything by KL.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This device is disabled. Is this deliberate? If so, why?
    Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 ROOT\NET\0001 This device is disabled.
    Please enable the device and update it. Feel free to disable it again once it's been updated.

    All 3 of the memory dumps blame your nVidia video drivers.
    Please try these troubleshooting steps: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums

    If you'll note the first memory dump, it blames "hardware". As such, please try these free diagnostics (especially the video tests): Hardware Diagnostics

    Please remove LogMeIn/Hamchi from the system. It dates from 2007 and likely isn't compatible w/Win8

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NTIOLib_X64.sys Sun Jan 17 21:31:59 2010 (4B53C81F)
    MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Aug 12 20:34:37.725 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081213-16250-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:05:11.436
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :hardware ( dxgkrnl!DpSynchronizeExecution+ac )
    BugCheck A, {0, 7, 1, fffff801aac9c8d3}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000007, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801aac9c8d3, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED
    CPUID:        "Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: 2993
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 12 20:29:01.204 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081213-16125-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:05:56.912
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+d1ca7 )
    BugCheck D1, {fffff8881a3bcff8, 2, 1, fffff880042dfca7}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff8881a3bcff8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff880042dfca7, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+d1ca7
    CPUID:        "Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: 2993
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 12 20:22:32.764 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081213-27937-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:7 days 0:30:20.219
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+bfd6d )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  JustCause2.exe
    FAILURE_BUCKET_ID: 0x133_DPC_nvlddmkm+bfd6d
    CPUID:        "Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: 2993
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Aug 12 20:34:37.725 2013 (UTC - 4:00)**************************
    lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)
    LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)
    hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)
    NTIOLib_X64.sys             Sun Jan 17 21:31:59 2010 (4B53C81F)
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    athw8x.sys                  Thu Jun 14 05:41:08 2012 (4FD9B1B4)
    RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
    igdkmd64.sys                Sun Sep  2 23:33:39 2012 (50442513)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    RaInfo.sys                  Fri Jan 11 07:19:28 2013 (50F00350)
    nvlddmkm.sys                Fri Jan 18 08:22:15 2013 (50F94C87)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    
    http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
    http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
    http://www.carrona.org/drivers/driver.php?id=hamachi.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    I wasn't aware of the Cisco VPN being disabled. Unfortunately I can't update it, that would require money, and I don't even remember downloading the Cisco VPN at all. I've uninstalled LogMeIn Hamachi and I've done a clean install on my drivers. I also downloaded the latest Afterburner, but CLVirtualDrive can't be updated, I don't think.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please remove Afterburner - even the most recent version can cause BSOD's
    Also, please uninstall the Cisco software if you can't update it.
      My System SpecsSystem Spec

BSOD/Auto-Restart, seems to be related to ntoskrnl.exe
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