Windows 8 and 8.1 Forums


Random crashes in Windows 8

  1. #1


    Posts : 7
    Microsoft Windows 8 (6 bit4)

    Random crashes in Windows 8


    Hello there - just having random crashes where the PC entirely reboots itself. If anyone can help me figure out what might be wrong I would greatly appreciate it! Thanks, Jim.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    These devices are disabled. Is this deliberate? If so, why?
    Cisco Systems VPN Adapter for 64-bit Windows ROOT\NET\0001 This device is disabled.

    Microsoft Wi-Fi Direct Virtual Adapter - Deterministic Network Enhancer Miniport ROOT\DNI_DNEMP\0001 This device is disabled.

    Microsoft Kernel Debug Network Adapter - Deterministic Network Enhancer Miniport ROOT\DNI_DNEMP\0004 This device is disabled.

    Microsoft Wi-Fi Direct Virtual Adapter #2 - Deterministic Network Enhancer Miniport ROOT\DNI_DNEMP\0008 This device is disabled.
    Please enable, then update the Cisco Systems driver (or remove it). As for the Microsoft items, right click and select "Uninstall" for all of them - then reboot to see if they come back. If they do, then post back here.

    The WER section of MSINFO32 shows both video and Cisco BSOD's. Please remove the Cisco software from your system (the driver dates from 2008). Please update your video drivers to the latest available, Win8 compatible version.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
    Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys

    CVPNDRVA.sys Tue Mar 23 15:16:37 2010 (4BA91395)
    Cisco Systems VPN Client
    http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys

    vmlitedrv.sys Tue Aug 3 23:27:59 2010 (4C58DE3F)
    VMLite Shared Folders Host Driver
    http://www.carrona.org/drivers/driver.php?id=vmlitedrv.sys

    VBoxNetFlt.sys Wed Aug 11 17:28:32 2010 (4C631600)
    VirtualBox network driver
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys

    VBoxDrv.sys Wed Aug 11 17:28:44 2010 (4C63160C)
    VirtualBox
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys

    VBoxNetAdp.sys Wed Aug 11 17:28:47 2010 (4C63160F)
    VirtualBox network driver
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys

    vmlitestor.sys Wed Aug 11 21:37:24 2010 (4C635054)
    VMLite
    vmlitestor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    vmliteusbmon.sys Wed Aug 18 15:29:34 2010 (4C6C349E)
    VMLite
    vmliteusbmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    RimSerial_AMD64.sys Wed Jul 6 19:20:01 2011 (4E14EDA1)
    Virtual Serial Port driver for Blackberry
    http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Aug 11 16:01:39.806 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081113-26234-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:6 days 3:40:53.800
    *** ERROR: Module load completed but symbols could not be loaded for pcw.sys
    Probably caused by :pcw.sys ( pcw+61c3 )
    BugCheck 50, {fffffa801bdb51d0, 0, fffff88001b8adf3, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffffa801bdb51d0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88001b8adf3, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  pcdrcui.exe
    FAILURE_BUCKET_ID: AV_pcw+61c3
    CPUID:        "Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  A13
      BIOS Release Date             11/15/2012
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 5520
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Aug 11 16:01:39.806 2013 (UTC - 4:00)**************************
    dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)
    CVPNDRVA.sys                Tue Mar 23 15:16:37 2010 (4BA91395)
    vmlitedrv.sys               Tue Aug  3 23:27:59 2010 (4C58DE3F)
    VBoxNetFlt.sys              Wed Aug 11 17:28:32 2010 (4C631600)
    VBoxDrv.sys                 Wed Aug 11 17:28:44 2010 (4C63160C)
    VBoxNetAdp.sys              Wed Aug 11 17:28:47 2010 (4C63160F)
    vmlitestor.sys              Wed Aug 11 21:37:24 2010 (4C635054)
    vmliteusbmon.sys            Wed Aug 18 15:29:34 2010 (4C6C349E)
    RimSerial_AMD64.sys         Wed Jul  6 19:20:01 2011 (4E14EDA1)
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    btmaux.sys                  Tue Apr 24 02:34:35 2012 (4F96497B)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    TurboB.sys                  Wed May 30 16:10:44 2012 (4FC67EC4)
    CHDRT64.sys                 Tue Jun  5 15:54:15 2012 (4FCE63E7)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    RtsUVStor.sys               Fri Jun 15 01:43:06 2012 (4FDACB6A)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    iBtFltCoex.sys              Tue Jul  3 18:22:55 2012 (4FF370BF)
    btmhsf.sys                  Sat Jul 14 09:31:32 2012 (500174B4)
    iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
    igdkmd64.sys                Sun Sep  2 23:33:39 2012 (50442513)
    avgrkx64.sys                Thu Sep 13 20:41:40 2012 (50527D44)
    iaStorA.sys                 Tue Sep 18 18:46:10 2012 (5058F9B2)
    dump_iaStorA.sys            Tue Sep 18 18:46:10 2012 (5058F9B2)
    avgloga.sys                 Thu Sep 20 21:23:51 2012 (505BC1A7)
    ETD.sys                     Mon Sep 24 03:09:42 2012 (50600736)
    usb3Hub.sys                 Wed Sep 26 07:04:00 2012 (5062E120)
    avgidsha.sys                Sun Oct 14 21:22:54 2012 (507B656E)
    avgidsdrivera.sys           Mon Oct 22 06:47:11 2012 (5085242F)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    avgmfx64.sys                Thu Nov 15 17:03:50 2012 (50A566C6)
    avgwfpa.sys                 Mon Nov 26 17:09:35 2012 (50B3E89F)
    AMPPAL.sys                  Sat Dec  8 06:13:54 2012 (50C320F2)
    NETwew00.sys                Sun Dec 30 09:33:19 2012 (50E050AF)
    
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys
    http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
    http://www.carrona.org/drivers/driver.php?id=vmlitedrv.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    vmlitestor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    vmliteusbmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=TurboB.sys
    http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

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