Random crashes in Windows 8

jimmackey11

New Member
Messages
7
Hello there - just having random crashes where the PC entirely reboots itself. If anyone can help me figure out what might be wrong I would greatly appreciate it! Thanks, Jim.
 

My Computer

System One

  • OS
    Microsoft Windows 8 (6 bit4)
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 5520
    CPU
    Intel Core i5-3210M 2.50 Ghz
    Motherboard
    Dell 04G65K
    Memory
    6MB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    IE 10
    Antivirus
    AVG Anti-virus 2013
These devices are disabled. Is this deliberate? If so, why?
Cisco Systems VPN Adapter for 64-bit Windows ROOT\NET\0001 This device is disabled.

Microsoft Wi-Fi Direct Virtual Adapter - Deterministic Network Enhancer Miniport ROOT\DNI_DNEMP\0001 This device is disabled.

Microsoft Kernel Debug Network Adapter - Deterministic Network Enhancer Miniport ROOT\DNI_DNEMP\0004 This device is disabled.

Microsoft Wi-Fi Direct Virtual Adapter #2 - Deterministic Network Enhancer Miniport ROOT\DNI_DNEMP\0008 This device is disabled.
Please enable, then update the Cisco Systems driver (or remove it). As for the Microsoft items, right click and select "Uninstall" for all of them - then reboot to see if they come back. If they do, then post back here.

The WER section of MSINFO32 shows both video and Cisco BSOD's. Please remove the Cisco software from your system (the driver dates from 2008). Please update your video drivers to the latest available, Win8 compatible version.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=dne64x.sys

CVPNDRVA.sys Tue Mar 23 15:16:37 2010 (4BA91395)
Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys

vmlitedrv.sys Tue Aug 3 23:27:59 2010 (4C58DE3F)
VMLite Shared Folders Host Driver
http://www.carrona.org/drivers/driver.php?id=vmlitedrv.sys

VBoxNetFlt.sys Wed Aug 11 17:28:32 2010 (4C631600)
VirtualBox network driver
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys

VBoxDrv.sys Wed Aug 11 17:28:44 2010 (4C63160C)
VirtualBox
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys

VBoxNetAdp.sys Wed Aug 11 17:28:47 2010 (4C63160F)
VirtualBox network driver
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys

vmlitestor.sys Wed Aug 11 21:37:24 2010 (4C635054)
VMLite
vmlitestor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

vmliteusbmon.sys Wed Aug 18 15:29:34 2010 (4C6C349E)
VMLite
vmliteusbmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

RimSerial_AMD64.sys Wed Jul 6 19:20:01 2011 (4E14EDA1)
Virtual Serial Port driver for Blackberry
http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys

CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Aug 11 16:01:39.806 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081113-26234-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]6 days 3:40:53.800[/B]
*** ERROR: Module load completed but symbols could not be loaded for pcw.sys
Probably caused by :[B]pcw.sys ( pcw+61c3 )[/B]
BugCheck [B]50, {fffffa801bdb51d0, 0, fffff88001b8adf3, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffffa801bdb51d0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88001b8adf3, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  pcdrcui.exe
FAILURE_BUCKET_ID: [B]AV_pcw+61c3[/B]
CPUID:        "Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  A13
  BIOS Release Date             11/15/2012
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 5520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Aug 11 16:01:39.806 2013 (UTC - 4:00)**************************
[COLOR=RED][B]dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)[/B][/COLOR]
[COLOR=RED][B]CVPNDRVA.sys                Tue Mar 23 15:16:37 2010 (4BA91395)[/B][/COLOR]
[COLOR=RED][B]vmlitedrv.sys               Tue Aug  3 23:27:59 2010 (4C58DE3F)[/B][/COLOR]
[COLOR=RED][B]VBoxNetFlt.sys              Wed Aug 11 17:28:32 2010 (4C631600)[/B][/COLOR]
[COLOR=RED][B]VBoxDrv.sys                 Wed Aug 11 17:28:44 2010 (4C63160C)[/B][/COLOR]
[COLOR=RED][B]VBoxNetAdp.sys              Wed Aug 11 17:28:47 2010 (4C63160F)[/B][/COLOR]
[COLOR=RED][B]vmlitestor.sys              Wed Aug 11 21:37:24 2010 (4C635054)[/B][/COLOR]
[COLOR=RED][B]vmliteusbmon.sys            Wed Aug 18 15:29:34 2010 (4C6C349E)[/B][/COLOR]
[COLOR=RED][B]RimSerial_AMD64.sys         Wed Jul  6 19:20:01 2011 (4E14EDA1)[/B][/COLOR]
[COLOR=RED][B]CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
btmaux.sys                  Tue Apr 24 02:34:35 2012 (4F96497B)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
TurboB.sys                  Wed May 30 16:10:44 2012 (4FC67EC4)
CHDRT64.sys                 Tue Jun  5 15:54:15 2012 (4FCE63E7)
Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
RtsUVStor.sys               Fri Jun 15 01:43:06 2012 (4FDACB6A)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iBtFltCoex.sys              Tue Jul  3 18:22:55 2012 (4FF370BF)
btmhsf.sys                  Sat Jul 14 09:31:32 2012 (500174B4)
iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
igdkmd64.sys                Sun Sep  2 23:33:39 2012 (50442513)
avgrkx64.sys                Thu Sep 13 20:41:40 2012 (50527D44)
iaStorA.sys                 Tue Sep 18 18:46:10 2012 (5058F9B2)
dump_iaStorA.sys            Tue Sep 18 18:46:10 2012 (5058F9B2)
avgloga.sys                 Thu Sep 20 21:23:51 2012 (505BC1A7)
ETD.sys                     Mon Sep 24 03:09:42 2012 (50600736)
usb3Hub.sys                 Wed Sep 26 07:04:00 2012 (5062E120)
avgidsha.sys                Sun Oct 14 21:22:54 2012 (507B656E)
avgidsdrivera.sys           Mon Oct 22 06:47:11 2012 (5085242F)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
avgmfx64.sys                Thu Nov 15 17:03:50 2012 (50A566C6)
avgwfpa.sys                 Mon Nov 26 17:09:35 2012 (50B3E89F)
AMPPAL.sys                  Sat Dec  8 06:13:54 2012 (50C320F2)
NETwew00.sys                Sun Dec 30 09:33:19 2012 (50E050AF)
[/font]
http://www.carrona.org/drivers/driver.php?id=dne64x.sys
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
http://www.carrona.org/drivers/driver.php?id=vmlitedrv.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
vmlitestor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
vmliteusbmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=TurboB.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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