Windows 8 and 8.1 Forums


I need some help with random BSOD.

  1. #1


    Posts : 1
    Windows 8 Pro

    I need some help with random BSOD.


    Hi.
    My first post
    I have trouble with random BSOD on my machine. I recently upgraded system disc into Plextor SSD and from time to time i this Blue Screens. If i did anything wrong please tell me. Thx for help.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

    Here's some suggestions:
    - Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
    - Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website). Be sure to update ALL controllers on the motherboard! I STRONGLY suggest not using controller drivers older than mid-2012 with SSD's.
    - Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
    - Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
    ....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
    - Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
    06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
    05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cras...ing-sleep.html
    27 Feb 2013 - I'm starting to see much better reliability with SSD's using current (mid-2012 and later) storage drivers. I have withdrawn my objections to using these devices in everyday systems.
    You have 4 hard drives. What is the make/model/wattage and age of your Power Supply?

    The STOP 0x124 error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Gamepanel Virtual HID Device Driver
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

    LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Keyboard
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Aug 10 04:54:38.958 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081013-7296-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:48:21.634
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    Probably caused by :GenuineIntel
    BugCheck 124, {0, fffffa8007c4d028, be200000, 5110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8007c4d028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  LaunchPad.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug  8 12:47:42.675 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080813-7234-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 3:57:39.351
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by :GenuineIntel
    BugCheck 124, {0, fffffa8007c4d028, be200000, 5110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8007c4d028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug  2 08:33:32.692 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080213-7265-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:09:27.368
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    Probably caused by :GenuineIntel
    BugCheck 124, {0, fffffa8007c4d028, be200000, 5110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8007c4d028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul 22 03:45:14.884 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072213-7531-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:02:48.560
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    Probably caused by :GenuineIntel
    BugCheck 124, {0, fffffa8007c4d028, be200000, 5110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8007c4d028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Aug 10 04:54:38.958 2013 (UTC - 4:00)**************************
    LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    asmtxhci.sys                Fri Jul  6 07:28:12 2012 (4FF6CBCC)
    asmthub3.sys                Fri Jul  6 07:28:25 2012 (4FF6CBD9)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
    LGSHidFilt.Sys              Thu Jan 17 15:15:00 2013 (50F85BC4)
    nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
    mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug  2 08:33:32.692 2013 (UTC - 4:00)**************************
    ssudbus.sys                 Thu May 23 02:33:11 2013 (519DB827)
    ssudmdm.sys                 Thu May 23 02:33:18 2013 (519DB82E)
    
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
    http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys
      My System SpecsSystem Spec

I need some help with random BSOD.
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