Windows 8 and 8.1 Forums

BAD_POOL_CALLER Error in Windows 8

  1. #1

    Islamabad, Pakistan
    Posts : 4
    Windows 8 SL x64

    BAD_POOL_CALLER Error in Windows 8


    It is my first time in eight forums so hi everyone! anyway today I encountered the "bad_pool_caller"" error and the windows 8 restarted, when it happened battlefield 3 was loading as minimized while I was installing K-Lite Codec Mega It was not even installing rather it in the middle of the setup process where I was selecting things to install, before this I can confirm a bit of a constant lag on IE so I switched to google chrome for battlefield battlelog and yeah I was installing k-lite codec when this suddenly came up. So I will upload my BSOD dump file here for you to help me figure out the cause of this badpoolcaller error. I went to the folder to check and I had only 1 dump file and so yeah I want to mention I highly suspect this might be because of some hardware driver issue, I don't know please help me out here guys.


    Edit: Added SF Diagnostic Tool Result Zip

    Edit 2: I highly suspect that my Realtek Pci GBE Family Controller is the main culprit as I might remember it from being in windows 7 also I can say I updated all my driver from my motherboards website (the latest ones) but still because gigabyte as they are still don't put up the latest ones, every other good 3rd party driver software app are always suggesting my drivers as being out dated 99% of time only for Realtek Audio and Realtek Pcie GBE LAN driver. Please See the screenshot in the Link below the scan by iObit DriverBooster (This is after having latest updates from gigabyte website):
    But as always before your analysis of my dump and knowing what actually caused this error we cannot be sure and blame anything.
    According to Gigabyte Driver Centre All my Drivers are updated & This was my first error regarding anything using windows 8 single language 64bit since I install it a week ago everything is fine I actually think win8 is superior to win7 in some aspects being a long time user of win7.
    Last edited by FuzyBoi; 09 Aug 2013 at 12:20.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Check to make sure that you have ALL available Windows Updates

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link:
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Gigabyte's EasyTune6 (ET6) is known to cause BSOD's - please uninstall it.
    If you also have EasySaver installed, please remove that also

    There is an unknown driver in your C:\Windows\System32\drivers directory named aoi2kckl.SYS Although it's listed in the dump files, there is no record of it in the reports that you submitted. I also find no record of it using Google or Bing. It does follow the pattern for Daemon Tools dynamic drivers ( Driver Reference Table - a-------.SYS ) It's probably a Daemon Tools driver, but just in case, please scan your system for malware using one of these free scans: Free Online AntiMalware Resources

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    WmVirHid.sys Tue Apr 27 16:08:53 2010 (4BD74455)
    Logitech WingMan Virtual Hid Device Driver

    WmXlCore.sys Tue Apr 27 16:09:26 2010 (4BD74476)
    Logitech WingMan Translation Driver

    WmBEnum.sys Tue Apr 27 16:10:19 2010 (4BD744AB)
    Logitech WingMan Virtual Bus Enumerator Driver

    dc3d.sys Wed May 18 04:07:24 2011 (4DD37E3C)
    Filter Driver for Identification of Microsoft Hardware Wireless Mouse and Keyboard Device Models - Microsoft IntelliType Pro / IntelliPoint

    WPRO_41_2001.sys Mon Nov 7 16:04:48 2011 (4EB847F0)
    CACE Technologies WinPcap Packet Driver

    AppleCharger.sys Wed Oct 24 20:51:02 2012 (50888CF6)
    GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))

    The following is for informational purposes only.
    **************************Fri Aug  9 08:05:39.531 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080913-25796-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 15:12:25.220
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+b3254 )
    BugCheck C2, {7, 11c1, 50401b0, fffff8a00b31cb10}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 00000000050401b0, Memory contents of the pool block
    Arg4: fffff8a00b31cb10, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7_MINI
    PROCESS_NAME:  bf3.exe
    FAILURE_BUCKET_ID: 0xc2_7_MINI_atikmdag+b3254
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F14
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Fri Aug  9 08:05:39.531 2013 (UTC - 4:00)**************************
    WmVirHid.sys                Tue Apr 27 16:08:53 2010 (4BD74455)
    WmXlCore.sys                Tue Apr 27 16:09:26 2010 (4BD74476)
    WmBEnum.sys                 Tue Apr 27 16:10:19 2010 (4BD744AB)
    dc3d.sys                    Wed May 18 04:07:24 2011 (4DD37E3C)
    WPRO_41_2001.sys            Mon Nov  7 16:04:48 2011 (4EB847F0)
    aoi2kckl.SYS                Tue Dec 27 17:30:45 2011 (4EFA4715)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    ikbevent.sys                Tue Jun 12 15:22:18 2012 (4FD796EA)
    imsevent.sys                Thu Aug 16 19:20:04 2012 (502D8024)
    sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)
    AppleCharger.sys            Wed Oct 24 20:51:02 2012 (50888CF6)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
    RTKVHD64.sys                Tue Feb 26 07:38:48 2013 (512CACD8)
    atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
    atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
    AtihdW86.sys                Tue Apr 23 06:56:48 2013 (517668F0)
    aoi2kckl.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

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