Windows 8 and 8.1 Forums

Multiple random bsod

  1. #1


    Posts : 5
    Windows 8

    Multiple random bsod


    Attachment 26019

    Hello,

    I have this BSOD PROBLEM. Please help me to fix it.

    Dump File
    080813-15484-01.dmp

    Bug Check String
    IRQL_NOT_LESS_OR_EQUAL

    Bug Check Code
    0x0000000a
    Parameter 1
    fffffb40`0482296b
    Caused By Driver
    ntoskrnl.exe


    What can i do?
    Thanks a lot!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    While waiting for a reply, please run Driver Verifier according to these instructions: Driver Verifier Settings
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Hello,

    I uploaded the SF ZIP file and yesterday my computer automaticaly blocked and my monitor colors was changed very fast. i uploaded a video in the second attachament.

    Thanks
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8


    Also i run the Driver Verifier and after that i run the Sf Diagnostic Tool again.
    Here is what i get.

    I have a new file on my Windows directory . " MEMORY.DMP " and it have almost 400 MB.

    Thanks
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    No Windows Updates installed. Most systems have 80 - 100 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    The drivers for this device aren't installed, please install them. It's most likely to be your Intel Management Engine Interface
    PCI Simple Communications Controller PCI\VEN_8086&DEV_8C3A&SUBSYS_1C3A1458&REV_04\3&11583659&0&B0 The drivers for this device are not installed.
    You can get the drivers for this from the manufacturer's website or from http://downloadcenter.intel.com

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    The Driver Verifier memory dump blames Daemon Tools - so please uninstall it as I suggested above.
    Don't forget to turn Driver Verifier off. You can do this by opening up verifier.exe, selecting "Delete existing settings", clicking on the "Finish" button and rebooting to let the changes take affect.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    CBDisk.sys Wed Jan 13 04:15:47 2010 (4B4D8F43)
    CallbackDisk Virtual Storage Driver
    http://www.carrona.org/drivers/driver.php?id=CBDisk.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Aug  9 03:20:52.468 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080913-19859-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:00:06.129
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    *** ERROR: Module load completed but symbols could not be loaded for cdrom.sys
    *** WARNING: Unable to verify timestamp for dtsoftbus01.sys
    *** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
    Probably caused by :dtsoftbus01.sys ( dtsoftbus01+1324 )
    BugCheck C9, {23e, fffff88004187324, fffff980097ceee0, 0}
    BugCheck Info: DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
    Arguments: 
    Arg1: 000000000000023e, A driver has marked an IRP pending but didn't return STATUS_PENDING.
    Arg2: fffff88004187324, The address in the driver's code where the error was detected.
    Arg3: fffff980097ceee0, IRP address.
    Arg4: 0000000000000000, Status code.
    BUGCHECK_STR:  0xc9_23e
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc9_23e_VRF_dtsoftbus01+1324
    CPUID:        "Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3193
      BIOS Version                  F4
      BIOS Release Date             04/16/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87M-D3H
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Thu Aug  8 11:53:15.991 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080813-15484-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 2:41:39.617
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :memory_corruption ( nt!MiUnlinkPageFromLockedList+1d8 )
    BugCheck A, {fffffb400482296b, 2, 0, fffff803254cda08}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffffb400482296b, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff803254cda08, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Ableton Index.
    FAILURE_BUCKET_ID: AV_nt!MiUnlinkPageFromLockedList
    CPUID:        "Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3193
      BIOS Version                  F4
      BIOS Release Date             04/16/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87M-D3H
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Aug  9 03:20:52.468 2013 (UTC - 4:00)**************************
    CBDisk.sys                  Wed Jan 13 04:15:47 2010 (4B4D8F43)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
    igdkmd64.sys                Tue May  7 20:15:19 2013 (51899917)
    MDFSYSNT.sys                Tue Jun 11 16:41:30 2013 (51B78B7A)
    MDPMGRNT.SYS                Tue Jun 11 16:41:49 2013 (51B78B8D)
    MDRAID.sys                  Tue Jun 11 16:42:14 2013 (51B78BA6)
    Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
    iaStorA.sys                 Wed Jul 10 17:32:04 2013 (51DDD2D4)
    dump_iaStorA.sys            Wed Jul 10 17:32:04 2013 (51DDD2D4)
    
    http://www.carrona.org/drivers/driver.php?id=CBDisk.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=MDFSYSNT.sys
    http://www.carrona.org/drivers/driver.php?id=MDPMGRNT.SYS
    http://www.carrona.org/drivers/driver.php?id=MDRAID.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8


    Hello, thanks a lot for your help and your time.
    I've just reinstalled the windows and everything is perfect until now.

    I was wondering if the error from the video with my monitor was generated by one of the comuter components.
    My video card is Intel Hd Graphics 4600 and my processor is Intel Haswell i5-4570 3.4 ghz.

    https://www.eightforums.com/attachmen...d-dscn3917.zip

    Thanks a lot for the help and your time!
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm a bit visually handicapped, so my impression of your video may not be correct.
    But what I did see looks like a loose connection. Have you checked to be sure that the cable is firmly connected to the computer and the monitor? Also check to make sure that there's no dirt/dust in the connection. Once things are tight, gently wiggle the cable around (especially at the ends) to see if the problem returns

    I suspect that your BSOD issues were due to Daemon Tools. If the system starts BSOD'ing again, the first thing to do would be to remove Daemon Tools and the sptd.sys driver (if installed).

    Good luck!
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8


    Thank you again for your help.
    Everything is working perfect now, but what software you suggest me like Daemon Tools?

    Thanks again
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I don't use those programs, but I've heard others suggest SlySoft Virtual CloneDrive
      My System SpecsSystem Spec

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