Windows 8 and 8.1 Forums


System crashes for unkown reasons, please help me

  1. #1


    Posts : 3
    windows 8

    System crashes for unknown reasons, please help me


    Hi all,

    I've just built up a new computer last week, and it's been giving me really hard times so far.

    The problem is that it will crash randomly, for no obvious reasons. For most of the time, it crashes when I'm using the internet browser, i.e. chrome. I can play battelfield 3 for 4 hours and with no problem and crashes when I quit the game. Sometimes it crashes 4 times an hour and sometimes it runs for a couple of hours.

    I do notice that the mouse is not quite smooth and the computer usually crashed when the mouse was very sluggish. I'm using a logitech m510 and I've found that someone had problems with logitech's drivers, could that be a problem? I've tried to check the dmp files but all they can tell me are I have some problems with the drivers. One thing I noticed is that every time I get in to the desktop, there's the sound that tells me some devices are unplugged. I've checked my device manager, and the only problematic thing I can find are the logitech driver interface(s).

    My system is installed on an SSD which came from my old computer, but I've completely formatted it and then installed fresh win8 on it, two times. I'm really baffled right now and really depressed. If anyone can help me, please take a look at my dmp files and tell me what should be done, thank you!
    Last edited by wpeker; 07 Aug 2013 at 23:35.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The reports from the data collection app are incomplete. Please rerun the app and let it run for at least 15 minutes (or until the app itself tells you it's done). Then zip it up and upload it with your next post.

    Out of 16 memory dumps there were 8 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    Please start with these free hardware diagnostics: Hardware Diagnostics



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Aug  7 00:02:30.691 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080713-5765-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:42:43.404
    Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    BugCheck 7F, {8, fffff88002bf1db0, fffff8c00bff7c90, fffff803ad8db1d5}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff88002bf1db0
    Arg3: fffff8c00bff7c90
    Arg4: fffff803ad8db1d5
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 22:19:15.395 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-5859-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:14:12.112
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :Pool_Corruption ( nt!ExFreePool+3ec )
    BugCheck 19, {3, fffffa800cc54170, 0, fffffa800cc54170}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffffa800cc54170, the pool entry being checked.
    Arg3: 0000000000000000, the read back flink freelist value (should be the same as 2).
    Arg4: fffffa800cc54170, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 22:04:34.950 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-5015-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:13:07.661
    Probably caused by :ntkrnlmp.exe ( nt!PspChangeJobMemoryUsageByProcess+5b )
    BugCheck 1E, {ffffffffc0000005, fffff8037e4a2f2b, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8037e4a2f2b, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  LiveComm.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!PspChangeJobMemoryUsageByProcess
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 21:50:58.746 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-4484-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:03:38.457
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+7a438 )
    BugCheck 1E, {ffffffffc0000005, fffff88001af2438, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88001af2438, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_tcpip+7a438
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 21:46:51.759 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-4593-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:04:03.470
    Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    BugCheck 7F, {8, fffff88002bf1db0, ffffd8800c230c90, fffff80107c601d5}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff88002bf1db0
    Arg3: ffffd8800c230c90
    Arg4: fffff80107c601d5
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 00:16:21.303 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-4750-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:02:37.015
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+385ec )
    BugCheck 18, {fffffa800c7f6080, fffffa800f201890, 1, 10000000000000}
    BugCheck Info: REFERENCE_BY_POINTER (18)
    Arguments: 
    Arg1: fffffa800c7f6080, Object type of the object whose reference count is being lowered
    Arg2: fffffa800f201890, Object whose reference count is being lowered
    Arg3: 0000000000000001, Reserved
    Arg4: 0010000000000000, Reserved
        The reference count of an object is illegal for the current state of the object.
        Each time a driver uses a pointer to an object the driver calls a kernel routine
        to increment the reference count of the object. When the driver is done with the
        pointer the driver calls another kernel routine to decrement the reference count.
        Drivers must match calls to the increment and decrement routines. This bugcheck
        can occur because an object's reference count goes to zero while there are still
        open handles to the object, in which case the fourth parameter indicates the number
        of opened handles. It may also occur when the object?s reference count drops below zero
        whether or not there are open handles to the object, and in that case the fourth parameter
        contains the actual value of the pointer references count.
    BUGCHECK_STR:  0x18
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  nvstreamsvc.ex
    FAILURE_BUCKET_ID: 0x18_CORRUPT_REF_COUNT_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 23:13:15.667 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080513-4812-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:13:06.378
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+1395e )
    BugCheck 139, {3, fffff88005946590, fffff880059464e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88005946590, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff880059464e8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 22:59:40.699 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080513-5093-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:12:19.410
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
    BugCheck 3B, {c0000005, fffff800c9a6edb5, fffff880095a9d90, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800c9a6edb5, Address of the instruction which caused the bugcheck
    Arg3: fffff880095a9d90, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x3B_nt!ExpInterlockedPopEntrySListFault16
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 21:46:53.057 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080513-4703-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:36:56.774
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+4c045 )
    BugCheck 3B, {c0000005, fffff801d5ab4d95, fffff88008bc59e0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801d5ab4d95, Address of the instruction which caused the bugcheck
    Arg3: fffff88008bc59e0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  RuntimeBroker.
    FAILURE_BUCKET_ID: 0x3B_win32k+4c045
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 20:32:18.746 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080513-4890-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:1 days 0:05:24.539
    *** WARNING: Unable to verify timestamp for WdFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for WdFilter.sys
    Probably caused by :WdFilter.sys ( WdFilter+1370c )
    BugCheck C4, {91, 0, fffffa8010f62080, 0}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
        the operating system. The only supported way to extend a kernel
        mode stack is by using KeExpandKernelStackAndCallout.
    Arg2: 0000000000000000
    Arg3: fffffa8010f62080
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xc4_91
    PROCESS_NAME:  SearchIndexer.
    FAILURE_BUCKET_ID: 0xc4_91_WdFilter+1370c
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 20:26:25.463 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-4703-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 5:02:36.175
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :Pool_Corruption ( nt!ExFreePool+358 )
    BugCheck 19, {e, fffff9010060d420, b394d82c0fcafc26, b3d4d82c0fcafc26}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000e, 
    Arg2: fffff9010060d420
    Arg3: b394d82c0fcafc26
    Arg4: b3d4d82c0fcafc26
    BUGCHECK_STR:  0x19_e
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x19_e_nt!ExFreePool
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 15:23:20.294 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-4937-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 1:17:03.012
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :ntkrnlmp.exe ( nt!CcGetVirtualAddress+fd )
    BugCheck 3B, {c0000005, fffff800dd143d8d, fffff8800c2a2960, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800dd143d8d, Address of the instruction which caused the bugcheck
    Arg3: fffff8800c2a2960, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_nt!CcGetVirtualAddress
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 13:40:34.316 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-6640-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 7:56:23.191
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8800a2ae7e0, fffff8800a2ae738, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8800a2ae7e0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8800a2ae738, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 05:43:41.622 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-4812-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 1:20:49.340
    Probably caused by :memory_corruption ( nt!MiIdentifyPfn+154 )
    BugCheck A, {fffffaa011a38080, 2, 0, fffff8004a5b78f4}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffffaa011a38080, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8004a5b78f4, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: AV_nt!MiIdentifyPfn
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 04:22:23.273 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-5906-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 4:42:14.985
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+25808 )
    BugCheck 139, {3, fffff880045f7690, fffff880045f75e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff880045f7690, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff880045f75e8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Aug  3 23:39:40.365 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-5281-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 1:28:18.076
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+255a84 )
    BugCheck D1, {fffffaa8, 2, 1, fffff880054f0a84}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 00000000fffffaa8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff880054f0a84, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_athw8x+255a84
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Aug  7 00:02:30.691 2013 (UTC - 4:00)**************************
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    athw8x.sys                  Wed Sep 19 03:15:18 2012 (50597106)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    LEqdUsb.Sys                 Thu Jan  3 03:12:57 2013 (50E53D89)
    LHidEqd.Sys                 Thu Jan  3 03:12:59 2013 (50E53D8B)
    LHidFilt.Sys                Thu Jan  3 03:13:04 2013 (50E53D90)
    LMouFilt.Sys                Thu Jan  3 03:13:07 2013 (50E53D93)
    nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
    RTKVHD64.sys                Tue Feb 26 07:38:48 2013 (512CACD8)
    e1d63x64.sys                Tue Feb 26 19:23:53 2013 (512D5219)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    nvvad64v.sys                Tue May 14 11:27:24 2013 (519257DC)
    nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 20:32:18.746 2013 (UTC - 4:00)**************************
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    e1d63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    nvvad64v.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 8


    Quote Originally Posted by usasma View Post
    The reports from the data collection app are incomplete. Please rerun the app and let it run for at least 15 minutes (or until the app itself tells you it's done). Then zip it up and upload it with your next post.

    Out of 16 memory dumps there were 8 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    Please start with these free hardware diagnostics: Hardware Diagnostics



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Aug  7 00:02:30.691 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080713-5765-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:42:43.404
    Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    BugCheck 7F, {8, fffff88002bf1db0, fffff8c00bff7c90, fffff803ad8db1d5}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff88002bf1db0
    Arg3: fffff8c00bff7c90
    Arg4: fffff803ad8db1d5
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 22:19:15.395 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-5859-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:14:12.112
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :Pool_Corruption ( nt!ExFreePool+3ec )
    BugCheck 19, {3, fffffa800cc54170, 0, fffffa800cc54170}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffffa800cc54170, the pool entry being checked.
    Arg3: 0000000000000000, the read back flink freelist value (should be the same as 2).
    Arg4: fffffa800cc54170, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 22:04:34.950 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-5015-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:13:07.661
    Probably caused by :ntkrnlmp.exe ( nt!PspChangeJobMemoryUsageByProcess+5b )
    BugCheck 1E, {ffffffffc0000005, fffff8037e4a2f2b, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8037e4a2f2b, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  LiveComm.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!PspChangeJobMemoryUsageByProcess
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 21:50:58.746 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-4484-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:03:38.457
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+7a438 )
    BugCheck 1E, {ffffffffc0000005, fffff88001af2438, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88001af2438, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_tcpip+7a438
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 21:46:51.759 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-4593-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:04:03.470
    Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    BugCheck 7F, {8, fffff88002bf1db0, ffffd8800c230c90, fffff80107c601d5}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff88002bf1db0
    Arg3: ffffd8800c230c90
    Arg4: fffff80107c601d5
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug  6 00:16:21.303 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-4750-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:02:37.015
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+385ec )
    BugCheck 18, {fffffa800c7f6080, fffffa800f201890, 1, 10000000000000}
    BugCheck Info: REFERENCE_BY_POINTER (18)
    Arguments: 
    Arg1: fffffa800c7f6080, Object type of the object whose reference count is being lowered
    Arg2: fffffa800f201890, Object whose reference count is being lowered
    Arg3: 0000000000000001, Reserved
    Arg4: 0010000000000000, Reserved
        The reference count of an object is illegal for the current state of the object.
        Each time a driver uses a pointer to an object the driver calls a kernel routine
        to increment the reference count of the object. When the driver is done with the
        pointer the driver calls another kernel routine to decrement the reference count.
        Drivers must match calls to the increment and decrement routines. This bugcheck
        can occur because an object's reference count goes to zero while there are still
        open handles to the object, in which case the fourth parameter indicates the number
        of opened handles. It may also occur when the object?s reference count drops below zero
        whether or not there are open handles to the object, and in that case the fourth parameter
        contains the actual value of the pointer references count.
    BUGCHECK_STR:  0x18
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  nvstreamsvc.ex
    FAILURE_BUCKET_ID: 0x18_CORRUPT_REF_COUNT_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 23:13:15.667 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080513-4812-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:13:06.378
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+1395e )
    BugCheck 139, {3, fffff88005946590, fffff880059464e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88005946590, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff880059464e8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 22:59:40.699 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080513-5093-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:12:19.410
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
    BugCheck 3B, {c0000005, fffff800c9a6edb5, fffff880095a9d90, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800c9a6edb5, Address of the instruction which caused the bugcheck
    Arg3: fffff880095a9d90, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x3B_nt!ExpInterlockedPopEntrySListFault16
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 21:46:53.057 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080513-4703-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:36:56.774
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+4c045 )
    BugCheck 3B, {c0000005, fffff801d5ab4d95, fffff88008bc59e0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801d5ab4d95, Address of the instruction which caused the bugcheck
    Arg3: fffff88008bc59e0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  RuntimeBroker.
    FAILURE_BUCKET_ID: 0x3B_win32k+4c045
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 20:32:18.746 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080513-4890-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:1 days 0:05:24.539
    *** WARNING: Unable to verify timestamp for WdFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for WdFilter.sys
    Probably caused by :WdFilter.sys ( WdFilter+1370c )
    BugCheck C4, {91, 0, fffffa8010f62080, 0}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
        the operating system. The only supported way to extend a kernel
        mode stack is by using KeExpandKernelStackAndCallout.
    Arg2: 0000000000000000
    Arg3: fffffa8010f62080
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xc4_91
    PROCESS_NAME:  SearchIndexer.
    FAILURE_BUCKET_ID: 0xc4_91_WdFilter+1370c
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 20:26:25.463 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-4703-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 5:02:36.175
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :Pool_Corruption ( nt!ExFreePool+358 )
    BugCheck 19, {e, fffff9010060d420, b394d82c0fcafc26, b3d4d82c0fcafc26}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000e, 
    Arg2: fffff9010060d420
    Arg3: b394d82c0fcafc26
    Arg4: b3d4d82c0fcafc26
    BUGCHECK_STR:  0x19_e
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x19_e_nt!ExFreePool
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 15:23:20.294 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-4937-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 1:17:03.012
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :ntkrnlmp.exe ( nt!CcGetVirtualAddress+fd )
    BugCheck 3B, {c0000005, fffff800dd143d8d, fffff8800c2a2960, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800dd143d8d, Address of the instruction which caused the bugcheck
    Arg3: fffff8800c2a2960, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_nt!CcGetVirtualAddress
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 13:40:34.316 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-6640-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 7:56:23.191
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8800a2ae7e0, fffff8800a2ae738, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8800a2ae7e0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8800a2ae738, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 05:43:41.622 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-4812-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 1:20:49.340
    Probably caused by :memory_corruption ( nt!MiIdentifyPfn+154 )
    BugCheck A, {fffffaa011a38080, 2, 0, fffff8004a5b78f4}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffffaa011a38080, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8004a5b78f4, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: AV_nt!MiIdentifyPfn
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug  4 04:22:23.273 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-5906-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 4:42:14.985
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+25808 )
    BugCheck 139, {3, fffff880045f7690, fffff880045f75e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff880045f7690, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff880045f75e8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Aug  3 23:39:40.365 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-5281-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 1:28:18.076
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+255a84 )
    BugCheck D1, {fffffaa8, 2, 1, fffff880054f0a84}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 00000000fffffaa8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff880054f0a84, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_athw8x+255a84
    CPUID:        "Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
      BIOS Version                  F4
      BIOS Release Date             07/24/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87MX-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Aug  7 00:02:30.691 2013 (UTC - 4:00)**************************
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    athw8x.sys                  Wed Sep 19 03:15:18 2012 (50597106)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    LEqdUsb.Sys                 Thu Jan  3 03:12:57 2013 (50E53D89)
    LHidEqd.Sys                 Thu Jan  3 03:12:59 2013 (50E53D8B)
    LHidFilt.Sys                Thu Jan  3 03:13:04 2013 (50E53D90)
    LMouFilt.Sys                Thu Jan  3 03:13:07 2013 (50E53D93)
    nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
    RTKVHD64.sys                Tue Feb 26 07:38:48 2013 (512CACD8)
    e1d63x64.sys                Tue Feb 26 19:23:53 2013 (512D5219)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    nvvad64v.sys                Tue May 14 11:27:24 2013 (519257DC)
    nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug  5 20:32:18.746 2013 (UTC - 4:00)**************************
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    e1d63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    nvvad64v.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys


    Thank you very much usasma! I'll have the motherboard exchanged first.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Whoa! I have no idea what the actual cause is here. The reports will help us to rule out problems. This could be a simple as a missing Windows Update, or as complicated as a broken motherboard.

    If the RMA time period is about to run out, then feel free to RMA it "just in case", but there's no assurances that this will fix the problem. Again, I need the reports to see if I can pin it to something. A motherboard problem is one of the most difficult things to troubleshoot - and it does take time to isolate it.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    windows 8


    Quote Originally Posted by usasma View Post
    Whoa! I have no idea what the actual cause is here. The reports will help us to rule out problems. This could be a simple as a missing Windows Update, or as complicated as a broken motherboard.

    If the RMA time period is about to run out, then feel free to RMA it "just in case", but there's no assurances that this will fix the problem. Again, I need the reports to see if I can pin it to something. A motherboard problem is one of the most difficult things to troubleshoot - and it does take time to isolate it.
    I just got a new ssd and had installed and run my system on that device only, but the problem's still there, so this is not likely to be caused by malware IMO. If it's caused by a faulty driver, which I'm afraid the most, then that driver should show up in the dmp files and for most of the time that should be the cause, right?

    I did noticed that I have trouble installing drivers for storage controller, I tried to force the system to install the driver from the manufacturer but that doesn't work after I restarted. can this be a problem? my current storage controller's driver is the windows one and the one to install is the intel's driver.

    I'll attach the new report later, thank you!
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Drivers don't always show up in memory dumps. Take this scenario as an example:
    - the bad driver writes to the memory space owned by another driver.
    - the bad driver then exits
    - the other (good) driver looks in it's memory space and doesn't find the expected data there - so it crashes.
    Since the bad driver has exited, there's no trace left of it in the memory dump.

    The problem with the storage controllers can be significant. What is the exact error message/symptom that you receive?
      My System SpecsSystem Spec

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