BSOD & Clock_Watchdog_Timeout

gmavrom

New Member
Messages
1
Hello fellas,

Barely new windows 8 user on my 3.5 years old Dell Studio 1557 (not the least problematic series, for sure).

So, I like Windows 8 so far, but I have been having BSOD lately with the Clock_Watchdog_Timeout error.

Even though I have no clue, I suspect it could be something with the graphics card since it usually happens when I watch a video or movie.

Anyway, I don't want to make you biased towards that, so let's keep an open mind! :)

I have also attached a latest copy of the Minidump folder contents.

Thanks!

George
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Studio 1557
    CPU
    i7
    Memory
    4GB
    Graphics Card(s)
    ATI
    Browser
    Chrome
    Antivirus
    Non
Please provide this information so we can provide a complete analysis: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

The error appears to be in the networking sub-system, other than that we'll need the rest of the reports. Update your wired and wireless network drivers for starters.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

SSPORT.sys Thu Aug 11 19:07:32 2005 (42FBDA34)
Samsung printer driver
http://www.carrona.org/drivers/driver.php?id=SSPORT.sys

NETwNs64.sys Thu Oct 6 10:45:03 2011 (4E8DBEEF)
Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Jul 14 13:32:39.687 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071413-51043-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]2 days 6:30:51.443[/B]
*** ERROR: Module load completed but symbols could not be loaded for mslldp.sys
Probably caused by :[B]ntkrnlmp[/B]
BugCheck [B]9F, {4, 12c, fffffa8004921800, fffff803f0e98950}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: fffffa8004921800, The thread currently holding on to the Pnp lock.
Arg4: fffff803f0e98950, nt!TRIAGE_9F_PNP on Win7
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_4_IMAGE_ntkrnlmp[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1596[/B]
  BIOS Version                  A09
  BIOS Release Date             03/30/2011
  Manufacturer                  Dell Inc.
  Product Name                  Studio 1557
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Jul 14 13:32:39.687 2013 (UTC - 4:00)**************************
[COLOR=RED][B]SSPORT.sys                  Thu Aug 11 19:07:32 2005 (42FBDA34)[/B][/COLOR]
[COLOR=RED][B]NETwNs64.sys                Thu Oct  6 10:45:03 2011 (4E8DBEEF)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
atikmpag.sys                Mon Jun 18 16:41:29 2012 (4FDF9279)
atikmdag.sys                Mon Jun 18 17:21:01 2012 (4FDF9BBD)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
acsock64.sys                Tue Nov  6 21:27:25 2012 (5099C70D)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
[/font]
http://www.carrona.org/drivers/driver.php?id=SSPORT.sys
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
acsock64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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