Windows 8 and 8.1 Forums


Recurring BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL netio.sys

  1. #1


    Posts : 3
    Windows 8

    Recurring BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL netio.sys


    Hi, I bought a Samsung laptop about a month ago and since then I've intermittently been getting BSOD crashes with the error message: "DRIVER_IRQL_NOT_LESS_OR_EQUAL netio.sys." It seems as though they mostly happen when I am running uTorrent but it I'm not 100% on that (although apparently netio.sys is some kind of network driver?).

    Thanks in advance for any help!

    SYSTEM SUMMARY:

    Samsung Series 9 Laptop

    Operating System
    Windows 8 64-bit
    CPU
    Intel Core i7 3517U @ 1.90GHz 50 ฐC
    Ivy Bridge 22nm Technology
    RAM
    8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. NP900X4C-A03CA (CPU Socket - U3E1) 49 ฐC
    Graphics
    Generic PnP Monitor (1600x900@60Hz)
    Intel HD Graphics 4000 (Samsung)
    Hard Drives
    238GB SAMSUNG MZMTD256HAGM-000 (SSD) 32 ฐC
    Optical Drives
    No optical disk drives detected
    Audio
    Realtek High Definition Audio

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8


    So, I got another one of the same BSOD errors, this one definitely occurred during the use of uTorrent. Updated crash files are attached.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Code:
    Processor may be overclocked!
    Expected Frequency:   1900
    Actual Frequency:     2395
    Overclock Ratio:      1.26053
    This device is disabled. Is this deliberate? If so, why?
    Intel(R) Centrino(R) Wireless Bluetooth(R) 4.0 + High Speed Adapter USB\VID_8087&PID_07DA\6&1CE2C138&0&5 This device is disabled.
    Please enable the device and then update it's drivers.

    McAfee is significantly outdated (it's drivers date from 2011). Please either update it or remove it. If you remove it, please ensure that you enable Windows Defender and the Windows Firewall in the Action Center.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Aug  6 13:28:53.202 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080613-4812-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:1 days 1:36:13.338
    *** ERROR: Module load completed but symbols could not be loaded for tunnel.sys
    Probably caused by :NETIO.SYS ( NETIO!RtlCopyBufferToMdl+22 )
    BugCheck D1, {28, 2, 0, fffff88001c1cfd2}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001c1cfd2, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_NETIO!RtlCopyBufferToMdl
    CPUID:        "Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz"
    MaxSpeed:     1900
    CurrentSpeed: 2395
     
    Processor may be overclocked!
    Expected Frequency:   1900
    Actual Frequency:     2395
    Overclock Ratio:      1.26053
     
      BIOS Version                  P08ABK
      BIOS Release Date             07/08/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  900X3C/900X3D/900X3E/900X4C/900X4D
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Mon Aug  5 10:56:40.296 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080513-6234-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:07:17.083
    *** ERROR: Module load completed but symbols could not be loaded for tunnel.sys
    Probably caused by :NETIO.SYS ( NETIO!RtlCopyBufferToMdl+22 )
    BugCheck D1, {28, 2, 0, fffff88001c1cfd2}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001c1cfd2, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_NETIO!RtlCopyBufferToMdl
    CPUID:        "Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz"
    MaxSpeed:     1900
    CurrentSpeed: 2395
     
    Processor may be overclocked!
    Expected Frequency:   1900
    Actual Frequency:     2395
    Overclock Ratio:      1.26053
     
      BIOS Version                  P08ABK
      BIOS Release Date             07/08/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  900X3C/900X3D/900X3E/900X4C/900X4D
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Fri Jul 26 13:58:31.756 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072613-5078-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:1 days 15:16:33.454
    *** ERROR: Module load completed but symbols could not be loaded for tunnel.sys
    Probably caused by :NETIO.SYS ( NETIO!RtlCopyBufferToMdl+22 )
    BugCheck D1, {28, 2, 0, fffff88001d70fd2}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001d70fd2, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_NETIO!RtlCopyBufferToMdl
    CPUID:        "Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz"
    MaxSpeed:     1900
    CurrentSpeed: 2395
     
    Processor may be overclocked!
    Expected Frequency:   1900
    Actual Frequency:     2395
    Overclock Ratio:      1.26053
     
      BIOS Version                  P07ABK
      BIOS Release Date             04/09/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  900X3C/900X3D/900X3E/900X4C/900X4D
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Jul 24 22:41:27.130 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072413-7781-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:7 days 0:45:45.653
    *** ERROR: Module load completed but symbols could not be loaded for tunnel.sys
    Probably caused by :NETIO.SYS ( NETIO!RtlCopyBufferToMdl+22 )
    BugCheck D1, {28, 2, 0, fffff88001f33fd2}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001f33fd2, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_NETIO!RtlCopyBufferToMdl
    CPUID:        "Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz"
    MaxSpeed:     1900
    CurrentSpeed: 2395
     
    Processor may be overclocked!
    Expected Frequency:   1900
    Actual Frequency:     2395
    Overclock Ratio:      1.26053
     
      BIOS Version                  P07ABK
      BIOS Release Date             04/09/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  900X3C/900X3D/900X3E/900X4C/900X4D
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Aug  6 13:28:53.202 2013 (UTC - 4:00)**************************
    mfehidk.sys                 Fri Aug 26 16:44:44 2011 (4E5805BC)
    mfewfpk.sys                 Fri Aug 26 16:45:00 2011 (4E5805CC)
    mfeapfk.sys                 Fri Aug 26 16:45:37 2011 (4E5805F1)
    mfeavfk.sys                 Fri Aug 26 16:46:03 2011 (4E58060B)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
    RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
    iaStorA.sys                 Tue Jul 31 14:21:21 2012 (50182221)
    dump_iaStorA.sys            Tue Jul 31 14:21:21 2012 (50182221)
    igdkmd64.sys                Thu Sep 13 23:30:58 2012 (5052A4F2)
    usb3Hub.sys                 Wed Sep 26 07:04:00 2012 (5062E120)
    XHCIPort.sys                Wed Sep 26 07:04:01 2012 (5062E121)
    intmfs.sys                  Thu Nov  1 20:21:01 2012 (509311ED)
    intmsd.sys                  Thu Nov  1 20:21:06 2012 (509311F2)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    RTKVHD64.sys                Tue Nov 27 08:48:01 2012 (50B4C491)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    ETD.sys                     Fri Mar 22 04:20:48 2013 (514C1460)
    ETDSMBus.sys                Sun Mar 24 23:02:21 2013 (514FBE3D)
    AMPPAL.sys                  Thu Apr 11 05:10:48 2013 (51667E18)
    NETwew00.sys                Thu Apr 25 08:09:22 2013 (51791CF2)
    
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    XHCIPort.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intmfs.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intmsd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    ETDSMBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    Just updated McAfee to the latest patch (which is supposedly made for Windows 8), and tried the torrent during which the BSOD crash occurred twice before. Everything seems to be working well (for now), thanks so much for the help!
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm glad that it seems that you've solved the problem.
    Thanks for letting us know!
      My System SpecsSystem Spec

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