Windows 8 and 8.1 Forums

Random BSOD during file transfer.

  1. #1

    Posts : 21
    Windows 8 Pro x64

    Random BSOD during file transfer.

    I'm currently in the midst of doing a reformat on my Lenovo IdeaPad Y500 laptop and was copying over my library of Steam games from an external hard drive. It was taking a while so I closed the lid and just let it do its thing while I left and did something else. After I assumed it had finished I came back and opened the lid, only to be greeted with the log-in screen. When I logged in I got this prompt telling me that my PC had rebooted from a bugcheck. Turns out, there was a BSOD during the middle of my file transfer. I would be very grateful if someone could take a look at my attached dump files and tell me what the problem was. Also, if this is of any help, these were logged in Event Viewer and Action Center after what happened:

    Attachment 25849 Attachment 25850

      My System SpecsSystem Spec

  2. #2

    Posts : 21
    Windows 8 Pro x64

    Bump. Anyone?
      My System SpecsSystem Spec

  3. #3

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
    This device needs to be enabled and then updated:
    PCI Simple Communications Controller PCI\VEN_8086&DEV_1E3A&SUBSYS_397717AA&REV_04\3&11583659&0&B0 This device is disabled.
    It's most likely your Intel(R) Management Engine Interface. Update it from the manufacturer's website, or from

    MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Memory dump blames iaStorA.sys - a driver for your Intel Rapid Storage Technology (RST). Please update it from the manufacturer's website, or from

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    WinRing0x64.sys Sat Jul 26 09:29:37 2008 (488B26C1)
    many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, etc)

    LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
    Lenovo HD Disk Driver

    The following is for informational purposes only.
    **************************Sun Aug  4 19:12:37.176 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080413-37656-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 18:52:35.902
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys ( iaStorA+8edf8 )
    BugCheck D1, {10, 2, 1, fffff880016acdf8}
    Arg1: 0000000000000010, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff880016acdf8, address which referenced memory
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_iaStorA+8edf8
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  6BCN44WW(V2.04)
      BIOS Release Date             05/21/2013
      Manufacturer                  LENOVO
      Product Name                  20193
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Sun Aug  4 19:12:37.176 2013 (UTC - 4:00)**************************
    WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)
    LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)
    RTCore64.sys                Tue Sep  6 08:24:50 2011 (4E661112)
    AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
    rtsuvc.sys                  Wed Oct 17 03:34:30 2012 (507E5F86)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    SynTP.sys                   Fri Nov 30 02:38:37 2012 (50B8627D)
    Smb_driver_Intel.sys        Fri Nov 30 02:40:22 2012 (50B862E6)
    excfs.sys                   Tue Jan  8 11:00:53 2013 (50EC42B5)
    excsd.sys                   Tue Jan  8 11:00:57 2013 (50EC42B9)
    RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
    iaStorA.sys                 Mon Apr 22 15:38:05 2013 (5175919D)
    dump_iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
    NETwew00.sys                Thu Apr 25 08:09:22 2013 (51791CF2)
    jmcr.sys                    Thu Apr 25 23:31:34 2013 (5179F516)
    L1C63x64.sys                Fri Apr 26 03:12:51 2013 (517A28F3)
    HWiNFO64A.SYS               Sat May 11 03:17:38 2013 (518DF092)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    nvlddmkm.sys                Thu Jul 25 22:41:39 2013 (51F1E1E3)
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  4. #4

    Posts : 21
    Windows 8 Pro x64

    Hi John. Thanks for the reply!

    I have installed all Important Windows Updates, but not the Recommended ones, so I will do that.

    SanDisk has not released any firmware updates for the SSD I'm using, and I'm using a storage controller driver (Intel RST) from this year.

    I purposely disabled the Intel Management Engine Interface controller in Device Manager and didn't install the driver because this is my personal machine so I don't use Intel vPro remote access technology.

    I have uninstalled MSI Afterburner and reset my GPU overclock in the meantime while I get this sorted out.

    As far as Intel Rapid Storage Technology is concerned, what's interesting is that the newest version listed on the Intel Download Center ( is actually older than what I currently have ( I think what happened is Intel took down from their website for whatever reason. I'm going to have to pass on the driver as well because there is a known bug in this version which causes TRIM commands not to pass through the controller to the drives, so TRIM is disabled using this driver. So it looks like I will have to get an older version of RST.

    I will do these things and report back after a while. Thanks again!
      My System SpecsSystem Spec

  5. #5

    Posts : 21
    Windows 8 Pro x64

    Just an update, Intel recently released a new version of RST and I updated. Have been BSOD-free for about a week. Hopefully this streak continues but I am optimistic so far. Thanks again for the help John!
      My System SpecsSystem Spec

Random BSOD during file transfer.
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