Windows 8 and 8.1 Forums


Help please, lately my machine keeps on BSODing randomly

  1. #11


    England
    Posts : 39
    Windows 8.1 PRO 64bit

    Been on holiday


    Hi, yes this is an upgrade windows 8..
    DISM and SFC scan found and fix some problems as your per instruction and all my ximeta (NDAS) driver and software were all uninstalled.. still random BSOD exist specially during Start up. Attached is the latest minidump file . As always thank you for doing all the help.

    (Ill do the Driver Verifier Settings if I have free time)

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Essentially the same type of memory dump. It has less 3rd party drivers, so hardware is still most likely.

    We'll need Driver Verifier to help rule out drivers
    We'll need the temp results to let us know if we're dealing with a heat issue here (that won't show in the reports)
    and we'll need you to run these free hardware diagnostics (and let us know the results): Hardware Diagnostics

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Aug 12 19:06:00.154 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081313-38969-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:11:16.836
    Probably caused by :crashdmp.sys ( crashdmp!MarkHiberBootPhase+14f )
    BugCheck A, {30, f, 0, fffff80061978274}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000030, memory referenced
    Arg2: 000000000000000f, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80061978274, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_crashdmp!MarkHiberBootPhase
      BIOS Version                  1101   
      BIOS Release Date             11/16/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Aug 12 19:06:00.154 2013 (UTC - 4:00)**************************
    hiber_amdsbs.sys            Tue Feb 21 13:15:43 2012 (4F43DF4F)
    amdsbs.sys                  Tue Feb 21 13:15:43 2012 (4F43DF4F)
    viahduaa.sys                Mon Oct 22 04:11:15 2012 (5084FFA3)
    ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
    nvlddmkm.sys                Fri Jan 18 08:22:15 2013 (50F94C87)
    netr28x.sys                 Fri Apr 12 22:22:01 2013 (5168C149)
    
    hiber_amdsbs.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=amdsbs.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=netr28x.sys
      My System SpecsSystem Spec

  3. #13


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Essentially the same type of memory dump. It has less 3rd party drivers, so hardware is still most likely.

    We'll need Driver Verifier to help rule out drivers
    We'll need the temp results to let us know if we're dealing with a heat issue here (that won't show in the reports)
    and we'll need you to run these free hardware diagnostics (and let us know the results): Hardware Diagnostics

    Just a hunch here, try updating your AMD RAID drivers from here: AMD Chipset Drivers

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Aug 12 19:06:00.154 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081313-38969-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:11:16.836
    Probably caused by :crashdmp.sys ( crashdmp!MarkHiberBootPhase+14f )
    BugCheck A, {30, f, 0, fffff80061978274}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000030, memory referenced
    Arg2: 000000000000000f, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80061978274, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_crashdmp!MarkHiberBootPhase
      BIOS Version                  1101   
      BIOS Release Date             11/16/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Aug 12 19:06:00.154 2013 (UTC - 4:00)**************************
    hiber_amdsbs.sys            Tue Feb 21 13:15:43 2012 (4F43DF4F)
    amdsbs.sys                  Tue Feb 21 13:15:43 2012 (4F43DF4F)
    viahduaa.sys                Mon Oct 22 04:11:15 2012 (5084FFA3)
    ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
    nvlddmkm.sys                Fri Jan 18 08:22:15 2013 (50F94C87)
    netr28x.sys                 Fri Apr 12 22:22:01 2013 (5168C149)
    
    hiber_amdsbs.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=amdsbs.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=netr28x.sys
      My System SpecsSystem Spec

  4. #14


    England
    Posts : 39
    Windows 8.1 PRO 64bit

    Hi Guys


    Hi guys, sorry for coming back a bit late, I was busy these past few days.
    With regards to my PC, I decided to refresh it (windows 8 refresh) and after that all seems good now.
    It wasn't the temp for sure coz it was around 40-50C or lower every time it crashes and I haven't really touch (hardware wise)the machine when it started to BSOD randomly, methinks that Windows 8 itself got corrupted.
    So thanks very much for all the help guys.
    (Ill check about the AMD driver if I can update it..)
    Cheers,
    Koymik
      My System SpecsSystem Spec

  5. #15


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thanks for letting us know! I'm glad that the Refresh helped you out!
      My System SpecsSystem Spec

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