Windows 8 and 8.1 Forums

Getting BSOD

  1. #1


    Posts : 4
    Windows 8

    Getting BSOD


    I've been getting Bluescreens with my new setup...Would really appreciate if someone could help with anylizing whats causing my bluescreens.

    uploaded everything SF Diagnostic tools gave me.

    Thanks in advance!

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    What was the old setup and what is the new setup? Please provide specs for both setups.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    I changed my motherboard and CPU today to: Asus Z87-A & Intel 4670K (Haswell). B4 that I had a gigabyte (Cant remember the name) together with a AMD Phenom II x6 1090I. Changed cause my old motherboard burned

    GPU: AMD Powercooler 7970
    RAM: Corsair Vengence
    HD: 2 random disks for media/programs
    SSD: C300-CTFDDAC064MAG
    PSU: Corsair 650W

    I did a fresh install of windows after I switched motherboard.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    That information will be a great help to the person undertaking your formal analysis. So hang in there and one of our experts will be around as time permits.
    Last edited by JustATest; 01 Aug 2013 at 18:21.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    I have been gaming for about 2hours now without any bluescreen.
    I removed catalyst control center & all my GPU drivers and reinstalled with only drivers without CCC. Seems like it's working atm, will see later tho
      My System SpecsSystem Spec

  6. #6


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Hmm.. Did you have custom settings and/or profiles set up in CCC? Just a thought.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    No Windows Updates installed. Most systems have 66 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    MSINFO32 report is incomplete. Try running the data collection app again and let it run for at least 15 minutes (or until the app itself says it's done).

    Out of 6 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Aug  1 10:57:05.782 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-6515-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:10:03.413
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8800968b390, fffff8800968b2e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8800968b390, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8800968b2e8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  atieclxx.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  1007
      BIOS Release Date             05/17/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug  1 10:46:26.870 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-6968-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:00:09.499
    Probably caused by :ntkrnlmp.exe ( nt!CmOpenKey+cd )
    BugCheck 50, {fffff8800bcef9ec, 1, fffff802e24c8d2d, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8800bcef9ec, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff802e24c8d2d, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dasHost.exe
    FAILURE_BUCKET_ID: AV_nt!CmOpenKey
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  1007
      BIOS Release Date             05/17/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug  1 10:16:54.280 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-7640-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:00:18.908
    *** WARNING: Unable to verify timestamp for cdd.dll
    *** ERROR: Module load completed but symbols could not be loaded for cdd.dll
    Probably caused by :cdd.dll ( cdd+59ee )
    BugCheck 1000007E, {ffffffffc000001d, fffff802f7e806b2, fffff88005f9c598, fffff88005f9bdd0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc000001d, The exception code that was not handled
    Arg2: fffff802f7e806b2, The address that the exception occurred at
    Arg3: fffff88005f9c598, Exception Record Address
    Arg4: fffff88005f9bdd0, Context Record Address
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: AV_BAD_IP_cdd+59ee
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  1007
      BIOS Release Date             05/17/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug  1 10:15:17.621 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-7390-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:00:27.249
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+ac5a )
    BugCheck 44, {fffffa8011c4bbd0, f7a, 0, 0}
    BugCheck Info: MULTIPLE_IRP_COMPLETE_REQUESTS (44)
    Arguments: 
    Arg1: fffffa8011c4bbd0, Address of the IRP
    Arg2: 0000000000000f7a
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x44
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  MsMpEng.exe
    FAILURE_BUCKET_ID: 0x44_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  1007
      BIOS Release Date             05/17/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug  1 10:04:03.374 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-13656-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:01:31.001
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff88000ffa6c0, fffff88000ffa618, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88000ffa6c0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88000ffa618, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  1007
      BIOS Release Date             05/17/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug  1 10:02:09.127 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-13906-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:31:32.668
    *** ERROR: Module load completed but symbols could not be loaded for volsnap.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :hardware ( mup!MupSurrogatePurgeNegativeCacheEntry+3ed4 )
    BugCheck FC, {fffff88001a5b970, 80000003f35f3121, fffff88008b29a80, 2}
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
    Arguments: 
    Arg1: fffff88001a5b970, Virtual address for the attempted execute.
    Arg2: 80000003f35f3121, PTE contents.
    Arg3: fffff88008b29a80, (reserved)
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  0xFC
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED_mup.sys
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  1007
      BIOS Release Date             05/17/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Aug  1 10:57:05.782 2013 (UTC - 4:00)**************************
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    Rt630x64.sys                Thu Dec 27 19:04:06 2012 (50DCE1F6)
    iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
    dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
    atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
    AtihdW86.sys                Tue Apr 23 06:56:48 2013 (517668F0)
    rzendpt.sys                 Thu Jun  6 23:29:51 2013 (51B153AF)
    rzudd.sys                   Thu Jun  6 23:29:52 2013 (51B153B0)
    rzvkeyboard.sys             Thu Jun  6 23:30:02 2013 (51B153BA)
    rzdaendpt.sys               Thu Jun  6 23:30:06 2013 (51B153BE)
    SteelBus64.sys              Tue Jun 25 10:00:16 2013 (51C9A270)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug  1 10:16:54.280 2013 (UTC - 4:00)**************************
    atikmpag.sys                Tue Jun  4 17:35:05 2013 (51AE5D89)
    atikmdag.sys                Tue Jun  4 19:03:11 2013 (51AE722F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug  1 10:04:03.374 2013 (UTC - 4:00)**************************
    Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=rzvkeyboard.sys
    http://www.carrona.org/drivers/driver.php?id=rzdaendpt.sys
    http://www.carrona.org/drivers/driver.php?id=SteelBus64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
      My System SpecsSystem Spec

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