Getting BSOD

Lilla

New Member
Messages
4
I've been getting Bluescreens with my new setup...Would really appreciate if someone could help with anylizing whats causing my bluescreens.

uploaded everything SF Diagnostic tools gave me.

Thanks in advance!
 

My Computer

System One

  • OS
    Windows 8
What was the old setup and what is the new setup? Please provide specs for both setups.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
I changed my motherboard and CPU today to: Asus Z87-A & Intel 4670K (Haswell). B4 that I had a gigabyte (Cant remember the name) together with a AMD Phenom II x6 1090I. Changed cause my old motherboard burned :(

GPU: AMD Powercooler 7970
RAM: Corsair Vengence
HD: 2 random disks for media/programs
SSD: C300-CTFDDAC064MAG
PSU: Corsair 650W

I did a fresh install of windows after I switched motherboard.
 

My Computer

System One

  • OS
    Windows 8
That information will be a great help to the person undertaking your formal analysis. So hang in there and one of our experts will be around as time permits.
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
I have been gaming for about 2hours now without any bluescreen.
I removed catalyst control center & all my GPU drivers and reinstalled with only drivers without CCC. Seems like it's working atm, will see later tho :)
 

My Computer

System One

  • OS
    Windows 8
Hmm.. Did you have custom settings and/or profiles set up in CCC? Just a thought.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
No Windows Updates installed. Most systems have 66 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

MSINFO32 report is incomplete. Try running the data collection app again and let it run for at least 15 minutes (or until the app itself says it's done).

Out of 6 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Aug  1 10:57:05.782 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-6515-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:10:03.413[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )[/B]
BugCheck [B]139, {3, fffff8800968b390, fffff8800968b2e8, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff8800968b390, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff8800968b2e8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  atieclxx.exe
FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  1007
  BIOS Release Date             05/17/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  1 10:46:26.870 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-6968-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:00:09.499[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!CmOpenKey+cd )[/B]
BugCheck [B]50, {fffff8800bcef9ec, 1, fffff802e24c8d2d, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff8800bcef9ec, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff802e24c8d2d, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dasHost.exe
FAILURE_BUCKET_ID: [B]AV_nt!CmOpenKey[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  1007
  BIOS Release Date             05/17/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  1 10:16:54.280 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-7640-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:00:18.908[/B]
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+59ee )[/B]
BugCheck [B]1000007E, {ffffffffc000001d, fffff802f7e806b2, fffff88005f9c598, fffff88005f9bdd0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff802f7e806b2, The address that the exception occurred at
Arg3: fffff88005f9c598, Exception Record Address
Arg4: fffff88005f9bdd0, Context Record Address
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]AV_BAD_IP_cdd+59ee[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  1007
  BIOS Release Date             05/17/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  1 10:15:17.621 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-7390-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:00:27.249[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+ac5a )[/B]
BugCheck [B]44, {fffffa8011c4bbd0, f7a, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000044]MULTIPLE_IRP_COMPLETE_REQUESTS (44)[/url]
Arguments: 
Arg1: fffffa8011c4bbd0, Address of the IRP
Arg2: 0000000000000f7a
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x44
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID: [B]0x44_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  1007
  BIOS Release Date             05/17/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  1 10:04:03.374 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-13656-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:01:31.001[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )[/B]
BugCheck [B]139, {3, fffff88000ffa6c0, fffff88000ffa618, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff88000ffa6c0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff88000ffa618, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  1007
  BIOS Release Date             05/17/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  1 10:02:09.127 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080113-13906-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:31:32.668[/B]
*** ERROR: Module load completed but symbols could not be loaded for volsnap.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]hardware ( mup!MupSurrogatePurgeNegativeCacheEntry+3ed4 )[/B]
BugCheck [B]FC, {fffff88001a5b970, 80000003f35f3121, fffff88008b29a80, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000FC]ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)[/url]
Arguments: 
Arg1: fffff88001a5b970, Virtual address for the attempted execute.
Arg2: 80000003f35f3121, PTE contents.
Arg3: fffff88008b29a80, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  0xFC
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]IP_MISALIGNED_mup.sys[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  1007
  BIOS Release Date             05/17/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Aug  1 10:57:05.782 2013 (UTC - 4:00)**************************
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
Rt630x64.sys                Thu Dec 27 19:04:06 2012 (50DCE1F6)
iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
AtihdW86.sys                Tue Apr 23 06:56:48 2013 (517668F0)
rzendpt.sys                 Thu Jun  6 23:29:51 2013 (51B153AF)
rzudd.sys                   Thu Jun  6 23:29:52 2013 (51B153B0)
rzvkeyboard.sys             Thu Jun  6 23:30:02 2013 (51B153BA)
rzdaendpt.sys               Thu Jun  6 23:30:06 2013 (51B153BE)
SteelBus64.sys              Tue Jun 25 10:00:16 2013 (51C9A270)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  1 10:16:54.280 2013 (UTC - 4:00)**************************
atikmpag.sys                Tue Jun  4 17:35:05 2013 (51AE5D89)
atikmdag.sys                Tue Jun  4 19:03:11 2013 (51AE722F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  1 10:04:03.374 2013 (UTC - 4:00)**************************
Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
[/font]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzvkeyboard.sys
http://www.carrona.org/drivers/driver.php?id=rzdaendpt.sys
http://www.carrona.org/drivers/driver.php?id=SteelBus64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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