BSOD After Clicking Shutdown

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SlackerITGuy

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So, for the past couple of months, I've been experiencing some weird BSODs on my dad's netbook.

The netbook itself performs and behaves perfectly, it's only that sometimes when it shutdowns, it intermediately BSODes.

Attached is the .zip containing all the files "grabbed" by the SF Diagnostics tool.

Thanks :cool:
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-2500K
    Motherboard
    ASRock Z77 Extreme4
    Memory
    8GB Corsair Vengeance DDR3 RAM
    Graphics Card(s)
    Sapphire Radeon HD 7970 GHz Vapor-X
    Sound Card
    Realtek ALC898
    Monitor(s) Displays
    BenQ XL2411T
    Screen Resolution
    1920 x 1080 @ 144Hz
    Hard Drives
    Plextor M3 Pro 128GB SSD
    WD Blue Caviar
    PSU
    Seasonic G Series 650W
    Case
    Corsair Obsidian 650D
    Cooling
    Corsair H60 and Cooler Master MegaFlow 200mm
    Keyboard
    CM Storm QuickFire Rapid (CHERRY MX Blue Switches)
    Mouse
    Corsair Raptor M45
    Browser
    Google Chrome (latest stable build)
    Antivirus
    None
Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 1 memory dump in the uploaded reports. Please don't use disk cleaner's while we're troubleshooting.

Your Microsoft Security Essentials has dynamic drivers present in the memory dump. This is either an accident or there's a problem with Microsoft Security Essentials. Please run SFC.EXE /SCANNOW from an elevated (Run as administrator) Command Prompt. Also run this:
Please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt). Press Enter after each one:
Code: 
Dism /Online /Cleanup-Image /ScanHealth
Code: 
Dism /Online /Cleanup-Image /CheckHealth

If the problem is fixable, you can use this command to repair it (from an elevated (Run as administrator) Command Prompt). Press Enter after typing it:
Code: 
Dism /Online /Cleanup-Image /RestoreHealth

From this article: Repair a Windows Image

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption
Click to expand...

The lack of 3rd party drivers in the memory dumps (and the lack of problems in the other reports) tends to make me wonder about hardware issues. Please run these free hardware diagnostics: Hardware Diagnostics


Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Tue Jul 30 08:04:28.614 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\073013-32105-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16628.x86fre.win8_gdr.130531-1504
System Uptime:[B]0 days 1:14:35.057[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!KeRemoveQueue+2d )[/B]
BugCheck [B]E1, {81098007, 1, 84a82ea0, 84a82ea0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: 81098007, address of worker routine (do ln on this to find guilty driver)
Arg2: 00000001, IRQL returned at (should have been 0, but isn't).
Arg3: 84a82ea0, workitem parameter
Arg4: 84a82ea0, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
CPUID:        "Intel(R) Atom(TM) CPU N450   @ 1.66GHz"
MaxSpeed:     1660
CurrentSpeed: [B]1663[/B]
  BIOS Version                  V1.26
  BIOS Release Date             04/28/2011
  Manufacturer                  Acer            
  Product Name                  AO532h          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Tue Jul 30 08:04:28.614 2013 (UTC - 4:00)**************************
[COLOR=RED][B]MpKsl8df8e6cc.sys           Fri Sep 16 17:34:23 2011 (4E73C0DF)[/B][/COLOR]
athr.sys                    Wed Mar 21 23:20:45 2012 (4F6A9A8D)
igdkmd32.sys                Fri Mar 23 00:29:54 2012 (4F6BFC42)
L1C63x86.sys                Thu Jun 14 01:57:04 2012 (4FD97D30)
intelppm.sys                Mon Nov  5 22:52:05 2012 (50988965)
dump_storahci.sys           Sat Mar  2 02:19:42 2013 (5131A80E)
[/font]
MpKsl8df8e6cc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=athr.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
L1C63x86.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Sorry for absolute disgusting delay mate, but I've been pretty busy with work/girlfriend/etc.

I performed the "sfc.exe /scannow" just as you mentioned.

The netbook didn't BSOD when shutting it down for a while (close to a month maybe?), which was somewhat surprising, but just a couple of nights ago, it BSOD'ed again, I performed the sfc.exe thing once again and it hasn't BSOD since then.

I still don't know what could be causing this.

Thanks for all the effort btw! +rep
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-2500K
    Motherboard
    ASRock Z77 Extreme4
    Memory
    8GB Corsair Vengeance DDR3 RAM
    Graphics Card(s)
    Sapphire Radeon HD 7970 GHz Vapor-X
    Sound Card
    Realtek ALC898
    Monitor(s) Displays
    BenQ XL2411T
    Screen Resolution
    1920 x 1080 @ 144Hz
    Hard Drives
    Plextor M3 Pro 128GB SSD
    WD Blue Caviar
    PSU
    Seasonic G Series 650W
    Case
    Corsair Obsidian 650D
    Cooling
    Corsair H60 and Cooler Master MegaFlow 200mm
    Keyboard
    CM Storm QuickFire Rapid (CHERRY MX Blue Switches)
    Mouse
    Corsair Raptor M45
    Browser
    Google Chrome (latest stable build)
    Antivirus
    None
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