Solved Crashed when "Scan for hardware change" in device manager

eric3231559

New Member
Messages
4
May I know what is happening on the pc ?

Btw it webcam is not functioning from yesterday. It asked me to connect to a camera.
 

My Computer

System One

  • OS
    windows 8
Please provide this information so we can provide a complete analysis: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

The lone memory dump blames video drivers, please:
- download a fresh copy of the latest, Win8 compatible video drivers
- uninstall the current video drivers from your system
- install the freshly downloaded drivers
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

TVALZ_O.SYS Thu Nov 8 22:08:41 2007 (4733CF39)
TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver
http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS

PxHlpa64.sys Mon Dec 10 18:49:01 2007 (475DD06D)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

adfs.SYS Thu Jun 26 16:52:37 2008 (48640195)
Adobe File System Driver
http://www.carrona.org/drivers/driver.php?id=adfs.SYS

Thpevm.SYS Mon Jun 29 04:15:37 2009 (4A487829)
Toshiba HDD Protection
http://www.carrona.org/drivers/driver.php?id=Thpevm.SYS

HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

epfwwfpr.sys Thu Dec 9 00:26:09 2010 (4D006871)
ESET Antivirus/Firewall - check for a free upgrade to the latest version
http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys

eamonm.sys Thu Dec 9 00:29:20 2010 (4D006930)
ESET Amon driver
http://www.carrona.org/drivers/driver.php?id=eamonm.sys

ehdrv.sys Thu Dec 9 00:29:58 2010 (4D006956)
ESET
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys

nusb3hub.sys Thu Feb 10 00:52:32 2011 (4D537D20)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

nusb3xhc.sys Thu Feb 10 00:52:33 2011 (4D537D21)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

jmcr.sys Thu May 26 04:20:49 2011 (4DDE0D61)
JMicron JMB38X Memory Card Reader Driver
http://www.carrona.org/drivers/driver.php?id=jmcr.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Jul 26 14:18:29.857 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\072613-52187-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]7 days 23:18:06.024[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+35b924 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88004232924, fffff88019eaf2c8, fffff88019eaeb00}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88004232924, The address that the exception occurred at
Arg3: fffff88019eaf2c8, Exception Record Address
Arg4: fffff88019eaeb00, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_nvlddmkm+35b924[/B]
CPUID:        "Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Jul 26 14:18:29.857 2013 (UTC - 4:00)**************************
[COLOR=RED][B]TVALZ_O.SYS                 Thu Nov  8 22:08:41 2007 (4733CF39)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys                Mon Dec 10 18:49:01 2007 (475DD06D)[/B][/COLOR]
[COLOR=RED][B]adfs.SYS                    Thu Jun 26 16:52:37 2008 (48640195)[/B][/COLOR]
[COLOR=RED][B]Thpevm.SYS                  Mon Jun 29 04:15:37 2009 (4A487829)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)[/B][/COLOR]
[COLOR=RED][B]epfwwfpr.sys                Thu Dec  9 00:26:09 2010 (4D006871)[/B][/COLOR]
[COLOR=RED][B]eamonm.sys                  Thu Dec  9 00:29:20 2010 (4D006930)[/B][/COLOR]
[COLOR=RED][B]ehdrv.sys                   Thu Dec  9 00:29:58 2010 (4D006956)[/B][/COLOR]
[COLOR=RED][B]nusb3hub.sys                Thu Feb 10 00:52:32 2011 (4D537D20)[/B][/COLOR]
[COLOR=RED][B]nusb3xhc.sys                Thu Feb 10 00:52:33 2011 (4D537D21)[/B][/COLOR]
[COLOR=RED][B]jmcr.sys                    Thu May 26 04:20:49 2011 (4DDE0D61)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
athw8x.sys                  Tue Jul 24 11:44:00 2012 (500EC2C0)
igdkmd64.sys                Wed Oct 17 15:12:29 2012 (507F031D)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
idmwfp.sys                  Wed Nov 21 09:42:58 2012 (50ACE872)
nvlddmkm.sys                Sat Dec 29 01:47:52 2012 (50DE9218)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
[/font]
http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=adfs.SYS
http://www.carrona.org/drivers/driver.php?id=Thpevm.SYS
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=jmcr.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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