Windows 8 and 8.1 Forums


Crashed when "Scan for hardware change" in device manager

  1. #1


    Posts : 4
    windows 8

    Crashed when "Scan for hardware change" in device manager


    May I know what is happening on the pc ?

    Btw it webcam is not functioning from yesterday. It asked me to connect to a camera.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    The lone memory dump blames video drivers, please:
    - download a fresh copy of the latest, Win8 compatible video drivers
    - uninstall the current video drivers from your system
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    TVALZ_O.SYS Thu Nov 8 22:08:41 2007 (4733CF39)
    TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver
    http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS

    PxHlpa64.sys Mon Dec 10 18:49:01 2007 (475DD06D)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

    adfs.SYS Thu Jun 26 16:52:37 2008 (48640195)
    Adobe File System Driver
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS

    Thpevm.SYS Mon Jun 29 04:15:37 2009 (4A487829)
    Toshiba HDD Protection
    http://www.carrona.org/drivers/driver.php?id=Thpevm.SYS

    HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    epfwwfpr.sys Thu Dec 9 00:26:09 2010 (4D006871)
    ESET Antivirus/Firewall - check for a free upgrade to the latest version
    http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys

    eamonm.sys Thu Dec 9 00:29:20 2010 (4D006930)
    ESET Amon driver
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys

    ehdrv.sys Thu Dec 9 00:29:58 2010 (4D006956)
    ESET
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys

    nusb3hub.sys Thu Feb 10 00:52:32 2011 (4D537D20)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

    nusb3xhc.sys Thu Feb 10 00:52:33 2011 (4D537D21)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

    jmcr.sys Thu May 26 04:20:49 2011 (4DDE0D61)
    JMicron JMB38X Memory Card Reader Driver
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Jul 26 14:18:29.857 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\072613-52187-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:7 days 23:18:06.024
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+35b924 )
    BugCheck 1000007E, {ffffffffc0000005, fffff88004232924, fffff88019eaf2c8, fffff88019eaeb00}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88004232924, The address that the exception occurred at
    Arg3: fffff88019eaf2c8, Exception Record Address
    Arg4: fffff88019eaeb00, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_nvlddmkm+35b924
    CPUID:        "Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Jul 26 14:18:29.857 2013 (UTC - 4:00)**************************
    TVALZ_O.SYS                 Thu Nov  8 22:08:41 2007 (4733CF39)
    PxHlpa64.sys                Mon Dec 10 18:49:01 2007 (475DD06D)
    adfs.SYS                    Thu Jun 26 16:52:37 2008 (48640195)
    Thpevm.SYS                  Mon Jun 29 04:15:37 2009 (4A487829)
    HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    epfwwfpr.sys                Thu Dec  9 00:26:09 2010 (4D006871)
    eamonm.sys                  Thu Dec  9 00:29:20 2010 (4D006930)
    ehdrv.sys                   Thu Dec  9 00:29:58 2010 (4D006956)
    nusb3hub.sys                Thu Feb 10 00:52:32 2011 (4D537D20)
    nusb3xhc.sys                Thu Feb 10 00:52:33 2011 (4D537D21)
    jmcr.sys                    Thu May 26 04:20:49 2011 (4DDE0D61)
    Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    athw8x.sys                  Tue Jul 24 11:44:00 2012 (500EC2C0)
    igdkmd64.sys                Wed Oct 17 15:12:29 2012 (507F031D)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    idmwfp.sys                  Wed Nov 21 09:42:58 2012 (50ACE872)
    nvlddmkm.sys                Sat Dec 29 01:47:52 2012 (50DE9218)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    
    http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS
    http://www.carrona.org/drivers/driver.php?id=Thpevm.SYS
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    windows 8


    thanks a lot
      My System SpecsSystem Spec

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