Windows 8 and 8.1 Forums


my laptop got dump when shutdow

  1. #1


    Posts : 1
    windows 8

    my laptop got dump when shutdow


    Hi everyone!
    recently days, my laptop gone dump when i try to shutdows, below is one of files dump.
    I hope you can detect and solve this problem.

    my laptop is asus ux32vd
    PS: it also got random freeze, like this: all animation, software running... is freeze, i cant do anythings, and then about 5 min after, it do every command that i do when it was freeze
    thank you and sorry for my poor english!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    In general, update the storage controller drivers (SATA/RAID).

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Jul 23 06:04:39.924 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\072313-269234-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 9:23:53.079
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :storport.sys ( storport!StorPortPause+717d )
    BugCheck 9F, {4, 12c, fffffa800a415a00, fffff8800361b810}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa800a415a00, The thread currently holding on to the Pnp lock.
    Arg4: fffff8800361b810, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_storport!StorPortPause
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  UX32VD.214
      BIOS Release Date             01/29/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32VD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Jul 23 06:04:39.924 2013 (UTC - 4:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    RtsUVStor.sys               Fri Jun 15 01:43:06 2012 (4FDACB6A)
    kl1.sys                     Tue Jun 19 09:27:15 2012 (4FE07E33)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    DptfManager.sys             Fri Jul 13 19:46:44 2012 (5000B364)
    DptfDevDram.sys             Fri Jul 13 19:47:22 2012 (5000B38A)
    DptfDevGen.sys              Fri Jul 13 19:47:46 2012 (5000B3A2)
    DptfDevFan.sys              Fri Jul 13 19:48:07 2012 (5000B3B7)
    DptfDevPch.sys              Fri Jul 13 19:48:46 2012 (5000B3DE)
    DptfDevProc.sys             Fri Jul 13 19:49:52 2012 (5000B420)
    AMPPAL.sys                  Tue Jul 17 03:35:22 2012 (500515BA)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    klim6.sys                   Thu Aug  2 07:08:40 2012 (501A5FB8)
    NETwew00.sys                Sun Aug 19 17:51:18 2012 (50315FD6)
    igdkmd64.sys                Tue Aug 21 13:08:36 2012 (5033C094)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    klkbdflt.sys                Mon Sep  3 09:54:42 2012 (5044B6A2)
    klmouflt.sys                Mon Sep  3 10:20:14 2012 (5044BC9E)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    SbieDrv.sys                 Sun Dec 16 06:24:57 2012 (50CDAF89)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    AsusTP.sys                  Thu Jan 10 08:29:56 2013 (50EEC254)
    klwfp.sys                   Wed Feb 27 03:48:31 2013 (512DC85F)
    kneps.sys                   Tue Mar  5 04:09:23 2013 (5135B643)
    klflt.sys                   Tue Mar 26 10:44:39 2013 (5151B457)
    klif.sys                    Tue Mar 26 11:05:41 2013 (5151B945)
    RTKVHD64.sys                Tue Apr 23 10:24:25 2013 (51769999)
    nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
    nvpciflt.sys                Fri Jun 21 05:06:42 2013 (51C417A2)
    idmwfp.sys                  Wed Jun 26 19:57:26 2013 (51CB7FE6)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    AsusTP.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
      My System SpecsSystem Spec

my laptop got dump when shutdow
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