I just downloaded the SF_Diagnostic_Tool.exe as the instructions said from this link:
SF Diagnostic Tool - Using for Troubleshooting - Windows 7 Help Forums
I did right click on the exe file and run it as admin !
Then i clicked the button Grab All . When clicking the Grab All button its telling me to make sure to run the file as admin but i already did it .
But when im going to my desktop or directly to the desktop directory :
C:\Users\bout0_000\Desktop
I dont see any created directory of the SF Diagnostic tool . And no files of it .
After some seconds i see the windows message window ask me if i want to replace the file name :
SF_23-07-2013
The destination already has the file name: "EventSys.txt"
When i put my mouse over the SF_23-07-2013 i see the directory is in C:\Users\bout0_000\Desktop
But if i click on it or go manualy to the C:\Users\bout0_000\Desktop i dont see this directory or any files connected to the diagnostic tool.
What is going on ?
I did now skip this file or before i did replace and im getting a prompt window say :
Success : Event Logs Copied Sucessfully
But nothing cant find the files or the directory in C:\Users\bout0_000\Desktop
What to do ?
I have windows 8 64bit .
SF Diagnostic Tool - Using for Troubleshooting - Windows 7 Help Forums
I did right click on the exe file and run it as admin !
Then i clicked the button Grab All . When clicking the Grab All button its telling me to make sure to run the file as admin but i already did it .
But when im going to my desktop or directly to the desktop directory :
C:\Users\bout0_000\Desktop
I dont see any created directory of the SF Diagnostic tool . And no files of it .
After some seconds i see the windows message window ask me if i want to replace the file name :
SF_23-07-2013
The destination already has the file name: "EventSys.txt"
When i put my mouse over the SF_23-07-2013 i see the directory is in C:\Users\bout0_000\Desktop
But if i click on it or go manualy to the C:\Users\bout0_000\Desktop i dont see this directory or any files connected to the diagnostic tool.
What is going on ?
I did now skip this file or before i did replace and im getting a prompt window say :
Success : Event Logs Copied Sucessfully
But nothing cant find the files or the directory in C:\Users\bout0_000\Desktop
What to do ?
I have windows 8 64bit .
My Computer
System One
-
- OS
- windows 8 64 bit