Windows 8 random BSOD on startup

Supermunkey · Jul 22, 2013

Hello all,

Firstly I would like to thank every one for their time in helping us newbies solve our computer woes, your help is greatly appreciated.

Now to the point....I seem to keep having random BSOD'S on windows startup showing a Kernal_Security_Check_Failure and in event viewer it is showing as Bug_Check_Code 313, I have no idea what is causing this.

I also seem to be randomly getting BSOD'S while either exiting/starting a game or loading up Unity (Game engine).

As stated in the instructions above I have used the SF_Diagnostic_Tool and have attached the contents to this post.

If anyone could chime in and help me out I would be most grateful.

Regards

augustusmarvolo · Jul 23, 2013

Hi
Supermunkey ,

The problem you are facing is due to a C++ object got corrupted, you might be getting a BSOD's KERNEL_SECURITY_CHECK_FAILURE error code 0x00000139. to resolve this error i would suggest you to install the drivers again and install latest updates for your windows.

Supermunkey · Jul 23, 2013

augustusmarvolo said:
Hi
Supermunkey ,

The problem you are facing is due to a C++ object got corrupted, you might be getting a BSOD's KERNEL_SECURITY_CHECK_FAILURE error code 0x00000139. to resolve this error i would suggest you to install the drivers again and install latest updates for your windows.

However I am not showing any error code 139's in the event viewer, can you tell if their is a specific driver causing this?

usasma · Jul 23, 2013

Convert 313 from Dec to Hex and you get 139. Dunno why they're stored this way in Event Viewer, but that's how they show up.

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

You have 4 hard drives. What is the make/model/wattage and age of your Power Supply?

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:

1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] DuplexSecure - FAQ [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Both BSOD's blame your copperhd.sys driver - it's a component of your Razer mouse. Earlier versions (yours is from 2009) were known to cause BSOD's on Windows systems. These MUST BE UPDATED to Win8 compatible versions - or you must remove the software and the device from your system.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

copperhd.sys Tue Nov 10 02:50:17 2009 (4AF91B39)
Razer Diamondback
http://www.carrona.org/drivers/driver.php?id=copperhd.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Mon Jul 22 18:22:42.454 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\072213-8938-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:10:33.334[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, fffff88002bcc4d0, fffff88002bcc428, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff88002bcc4d0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff88002bcc428, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2665[/B]
  BIOS Version                  F3
  BIOS Release Date             03/14/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-OC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul 22 12:33:34.338 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\072213-9469-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]2 days 1:12:44.937[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, fffff8800d7ea4d0, fffff8800d7ea428, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff8800d7ea4d0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff8800d7ea428, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2665[/B]
  BIOS Version                  F3
  BIOS Release Date             03/14/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-OC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Mon Jul 22 18:22:42.454 2013 (UTC - 4:00)**************************
[COLOR=RED][B]copperhd.sys                Tue Nov 10 02:50:17 2009 (4AF91B39)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
[COLOR=RED][B]tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)[/B][/COLOR]
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
xusb22.sys                  Wed Jul 25 22:26:57 2012 (5010AAF1)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
AtihdW86.sys                Tue Apr 23 06:56:48 2013 (517668F0)
[COLOR=RED][B]dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)[/B][/COLOR]
VBoxNetFlt.sys              Thu Jul  4 09:56:56 2013 (51D57F28)
VBoxUSBMon.sys              Thu Jul  4 09:56:57 2013 (51D57F29)
VBoxNetAdp.sys              Thu Jul  4 09:56:57 2013 (51D57F29)
VBoxDrv.sys                 Thu Jul  4 09:58:17 2013 (51D57F79)
[/font]

Supermunkey · Jul 23, 2013

usasma said:
Convert 313 from Dec to Hex and you get 139. Dunno why they're stored this way in Event Viewer, but that's how they show up.

Ah ok, can you tell if something specific is causing this? This was a fresh install of windows only 7 days back.

edit* Just seen the rest of your post, I will follow your instructions and update this thread once done

Supermunkey · Jul 23, 2013

usasma said:
Convert 313 from Dec to Hex and you get 139. Dunno why they're stored this way in Event Viewer, but that's how they show up.

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

You have 4 hard drives. What is the make/model/wattage and age of your Power Supply?

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:

1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

Click to expand...

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] DuplexSecure - FAQ [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Click to expand...

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Both BSOD's blame your copperhd.sys driver - it's a component of your Razer mouse. Earlier versions (yours is from 2009) were known to cause BSOD's on Windows systems. These MUST BE UPDATED to Win8 compatible versions - or you must remove the software and the device from your system.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

copperhd.sys Tue Nov 10 02:50:17 2009 (4AF91B39)
Razer Diamondback
http://www.carrona.org/drivers/driver.php?id=copperhd.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Mon Jul 22 18:22:42.454 2013 (UTC - 4:00)************************** Loading Dump File [C:\Users\Owner\SysnativeBSODApps\072213-8938-01.dmp] Windows 8 Kernel Version 9200 MP (8 procs) Free x64 Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504 System Uptime:[B]0 days 0:10:33.334[/B] *** WARNING: Unable to verify timestamp for copperhd.sys *** ERROR: Module load completed but symbols could not be loaded for copperhd.sys Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B] BugCheck [B]139, {3, fffff88002bcc4d0, fffff88002bcc428, 0}[/B] BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] Arguments: Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). Arg2: fffff88002bcc4d0, Address of the trap frame for the exception that caused the bugcheck Arg3: fffff88002bcc428, Address of the exception record for the exception that caused the bugcheck Arg4: 0000000000000000, Reserved BUGCHECK_STR: 0x139 DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT PROCESS_NAME: System FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B] CPUID: "Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz" MaxSpeed: 2670 CurrentSpeed: [B]2665[/B] BIOS Version F3 BIOS Release Date 03/14/2011 Manufacturer Gigabyte Technology Co., Ltd. Product Name X58A-OC ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Mon Jul 22 12:33:34.338 2013 (UTC - 4:00)************************** Loading Dump File [C:\Users\Owner\SysnativeBSODApps\072213-9469-01.dmp] Windows 8 Kernel Version 9200 MP (8 procs) Free x64 Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504 System Uptime:[B]2 days 1:12:44.937[/B] *** WARNING: Unable to verify timestamp for copperhd.sys *** ERROR: Module load completed but symbols could not be loaded for copperhd.sys Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B] BugCheck [B]139, {3, fffff8800d7ea4d0, fffff8800d7ea428, 0}[/B] BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] Arguments: Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). Arg2: fffff8800d7ea4d0, Address of the trap frame for the exception that caused the bugcheck Arg3: fffff8800d7ea428, Address of the exception record for the exception that caused the bugcheck Arg4: 0000000000000000, Reserved BUGCHECK_STR: 0x139 DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT PROCESS_NAME: System FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B] CPUID: "Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz" MaxSpeed: 2670 CurrentSpeed: [B]2665[/B] BIOS Version F3 BIOS Release Date 03/14/2011 Manufacturer Gigabyte Technology Co., Ltd. Product Name X58A-OC ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` [/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Mon Jul 22 18:22:42.454 2013 (UTC - 4:00)************************** [COLOR=RED][B]copperhd.sys Tue Nov 10 02:50:17 2009 (4AF91B39)[/B][/COLOR] [COLOR=RED][B]LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR] [COLOR=RED][B]LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR] [COLOR=RED][B]Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR] [COLOR=RED][B]tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)[/B][/COLOR] RTKVHD64.sys Tue Jun 19 04:50:56 2012 (4FE03D70) xusb22.sys Wed Jul 25 22:26:57 2012 (5010AAF1) intelppm.sys Mon Nov 5 22:55:02 2012 (50988A16) atikmpag.sys Thu Mar 28 21:09:45 2013 (5154E9D9) atikmdag.sys Thu Mar 28 22:27:04 2013 (5154FBF8) AtihdW86.sys Tue Apr 23 06:56:48 2013 (517668F0) [COLOR=RED][B]dtsoftbus01.sys Thu Jun 20 03:22:51 2013 (51C2ADCB)[/B][/COLOR] VBoxNetFlt.sys Thu Jul 4 09:56:56 2013 (51D57F28) VBoxUSBMon.sys Thu Jul 4 09:56:57 2013 (51D57F29) VBoxNetAdp.sys Thu Jul 4 09:56:57 2013 (51D57F29) VBoxDrv.sys Thu Jul 4 09:58:17 2013 (51D57F79) [/FONT]

http://www.carrona.org/drivers/driver.php?id=copperhd.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys

In response to the question regarding my power supply I am using a Thermaltake /Toughpower 1200A/ 1200W , I have had it since around 2008.

usasma · Jul 23, 2013

PSU is probably good, although they all degrade with age.

Supermunkey · Jul 23, 2013

usasma said:
PSU is probably good, although they all degrade with age.

I have followed your instructions and this is the check list of what I have done:

Solid-state firmware updated CHECK

Motherboard BIOS Update not required I have the latest version that was released which was in 2011 CHECK

Daemon Tools removed CHECK (no STDP drivers were installed either)

MSI After Burner and Kombustor removed CHECK

Razer Copperhead drivers uninstalled and device physically removed using a Razer Naga now (On first try of uninstallation it threw the kernel security check failure rebooted and removed succusfully) CHECK

Logitech G15 Keyboard drivers/software removed just using it as a standard keyboard now with no specific drivers installed or software for the LCD panel installed CHECK

No overclock is currently running CHECK

(DEVICE UNINSTALLED AND PHYSICALLY REMOVED)
copperhd.sys Tue Nov 10 02:50:17 2009 (4AF91B39)
Razer Diamondback
http://www.carrona.org/drivers/driver.php?id=copperhd.sys

(DEVICE SOFTWARE UNINSTALLED JUST USING IT WITHOUT ANY LOGITECH SPECIFIC DRIVERS / SOFTWARE)
LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

(DEVICE SOFTWARE UNINSTALLED JUST USING IT WITHOUT ANY LOGITECH SPECIFIC DRIVERS / SOFTWARE)
LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

(NOT SURE WHICH VERSION OF THE ADAPTER I HAVE SO LITTLE CONFUSED ON THIS ONE AND WHICH ONE TO DOWNLOAD, THIS IS THE ONLY THING I HAVE NOT DONE ANYTHING ABOUT YET)
Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

(DOWNLOADED LATEST VERSION OF OpenVPN AND INSTALLED)
tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

I have attached a latest SF_Diagnostic_Tool grab in-case you wanted to check anything, please let me know if I have done everything correctly and if their is anything else I should do. Your help is greatly appreciated my friend. :party:

*Edit , Just looked at the latest Driver List grab and it is still showing copperhd Razer Copperhead Drive Kernel 10/11/2009 07:50:17 in the list, is this supposed to be like that?

usasma · Jul 23, 2013

Having the copperhd.sys driver still on the comuputer may/may not be a problem.
What it depends on is if the driver is loading with Windows. We may be able to see that if the system BSOD's again.

Realtek driver: Realtek

2011 BIOS may/may not be a problem. Win8 relies on communicating with the BIOS - much more than previous OS's We'll just have to keep an eye on it.

Now we wait and see if any more BSOD's happen.............

Supermunkey · Jul 23, 2013

usasma said:
Having the copperhd.sys driver still on the comuputer may/may not be a problem.
What it depends on is if the driver is loading with Windows. We may be able to see that if the system BSOD's again.

Realtek driver: Realtek

2011 BIOS may/may not be a problem. Win8 relies on communicating with the BIOS - much more than previous OS's We'll just have to keep an eye on it.

Now we wait and see if any more BSOD's happen.............

Well regarding the copperhd.sys and the LG drivers I have actually removed them from Windows/System32/Drivers manually and they no longer appear in the Driver List grab.

I have also installed the Realtek driver from the link you have provided (Thanks for that).

I will hope for the best and if I BSOD again I will be sure to come back here and update you

.

Thank you for your assistance.

usasma · Jul 24, 2013

Be careful removing drivers from the C:\Windows\System32\drivers folder. This can make the system unbootable if you do this with a driver that's needed during the boot. Listed below is a safe way to remove these drivers (it has a method of recovery should the system not boot).

Code:
1) Create a Restore Point using System Restore
2) Create a Repair disc:
Win7 - Go to Start...All Programs...Maintenance...Create a System Repair Disc
Win8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
3) Test the System Repair disc to make sure that you can get to the System Restore entry when you boot from the disk (you may also want to try actually using System Restore to make sure that it works)
4) Download this free program (Autoruns for Windows) and use it to disable any instances of copperhd.sys that are starting (or any other Razer entries) (DO NOT DELETE - only disable by removing the checkmark in the left hand column)
5) Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of copperhd.sys (or any other Razer entries) are "Uninstalled" (DO NOT DISABLE THESE).
6) Check in the Services applet (services.msc) to be sure any instances of copperhd.sys or any other Razer entries are disabled.
7) Go to C:\Windows\System32\drivers and rename the copperhd.sys driver to copperhd.BAD (search the hard drive for it if it's not in C:\Windows\System32\drivers).

In the event that the system doesn't boot:

1) Boot from the System Repair disc and use the Command Prompt option to rename copperhd.BAD to copperhd.sys

Code:

ren C:\Windows\System32\drivers\copperhd.BAD C:\Windows\System32\drivers\copperhd.sys

2) Boot from the System Repair disc and use the System Restore option to restore the system to a point before the changes were made.

Good luck!

Supermunkey · Jul 24, 2013

usasma said:
Be careful removing drivers from the C:\Windows\System32\drivers folder. This can make the system unbootable if you do this with a driver that's needed during the boot. Listed below is a safe way to remove these drivers (it has a method of recovery should the system not boot).

1) Create a Restore Point using System Restore
2) Create a Repair disc:
Win7 - Go to Start...All Programs...Maintenance...Create a System Repair Disc
Win8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
3) Test the System Repair disc to make sure that you can get to the System Restore entry when you boot from the disk (you may also want to try actually using System Restore to make sure that it works)
4) Download this free program (Autoruns for Windows) and use it to disable any instances of copperhd.sys that are starting (or any other Razer entries) (DO NOT DELETE - only disable by removing the checkmark in the left hand column)
5) Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of copperhd.sys (or any other Razer entries) are "Uninstalled" (DO NOT DISABLE THESE).
6) Check in the Services applet (services.msc) to be sure any instances of copperhd.sys or any other Razer entries are disabled.
7) Go to C:\Windows\System32\drivers and rename the copperhd.sys driver to copperhd.BAD (search the hard drive for it if it's not in C:\Windows\System32\drivers).

In the event that the system doesn't boot:

1) Boot from the System Repair disc and use the Command Prompt option to rename copperhd.BAD to copperhd.sys

Code:

ren C:\Windows\System32\drivers\copperhd.BAD C:\Windows\System32\drivers\copperhd.sys

2) Boot from the System Repair disc and use the System Restore option to restore the system to a point before the changes were made.

Good luck!

Click to expand...

Thank you for that information, I will be sure to follow these intructions first before removing anything.

Supermunkey · Oct 10, 2013

Hey all, just wondering if I could get Usasma's attention or perhaps someone that can analyse BSOD'S. Everything has been working fine for months since the last set of BSOD'S and as it turned out they were being caused by my Razer Copperhead drivers. After removing this and successfully using my machine for a couple of weeks with no BSOD'S (I was getting multiple BSOD'S every day prior) I slowly started reinstalling software that I was told to remove e.g Daemon Tools and everything was fine for a few months, no BSOD'S what so ever.

Unfortunately I have been experiencing BSOD'S again. Copperhead.sys which was the main culprit of the last set of BSOD'S should not be the issue as I am using a different mouse now all together.

I do have an overclock running and I can confirm that running Prime95 for 24 hours revealed no errors what so ever in regards to the CPU overclock, everything else in my system is running at stock settings.

I was wondering if you could have a look and analyse my crash dump and perhaps give me an idea of what has been causing these most recent BSOD'S, they seem to be happening the most while I am playing the Battlefield 4 Open Beta.

usasma · Oct 11, 2013

As it's been a while since the last BSOD episode, I've treated this as a brand new problem. Please excuse me if I repeat things as I didn't review the previous posts.

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

You have 4 hard drives. What is the make/model/wattage and age of your Power Supply?
I seem to recall that we discussed the PSU previously and that it was OK. I'd still ask you to test it using the PSU test included in OCCT (free here: Home )

These devices are disabled. Is this deliberate? If so, why?
If we discussed this earlier, my advice then still holds
I have noticed some issues that may/may not be related to Virtual Box in Win8

VirtualBox Host-Only Ethernet Adapter ROOT\NET\0001 This device is disabled.
High Definition Audio Bus PCI\VEN_1002&DEV_AAA0&SUBSYS_AAA0174B&REV_00\4&5581F2C&0&0138 This device is disabled.

In short - enable it, update it, then feel free to disable it again.

Lot's of Live Kernel Events in the WER section of MSINFO32.nfo
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] DuplexSecure - FAQ [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Remove Gigabyte EasySaver - it's driver (gdrv.sys) is known to cause BSOD's.
If installed, also remove EasyTune (ET6) as it causes BSOD's also

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ALSysIO64.sys Sun Apr 19 15:41:04 2009 (49EB7E50)
Core Temp - CPU temperature monitor
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Thu Oct 10 19:07:15.023 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101113-8143-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]3 days 5:20:16.872[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+145a4 )[/B]
BugCheck [B]133, {0, 504, 503, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000504, The DPC time count (in ticks).
Arg3: 0000000000000503, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  MiniWERServer.
FAILURE_BUCKET_ID: [B]0x133_DPC_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]3820[/B]
 
Processor may be overclocked!
Expected Frequency:   2670
Actual Frequency:     3820
Overclock Ratio:      [color=red]1.43071[/color]
 
  BIOS Version                  F3
  BIOS Release Date             03/14/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-OC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Thu Oct 10 19:07:15.023 2013 (UTC - 4:00)**************************
[COLOR=RED][B]gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)[/B][/COLOR]
[COLOR=RED][B]ALSysIO64.sys               Sun Apr 19 15:41:04 2009 (49EB7E50)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
sthid.sys                   Tue Feb 19 00:34:44 2013 (51230EF4)
Rt630x64.sys                Tue Apr  9 23:07:51 2013 (5164D787)
[COLOR=RED][B]dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)[/B][/COLOR]
VBoxNetFlt.sys              Thu Jul  4 09:56:56 2013 (51D57F28)
VBoxUSBMon.sys              Thu Jul  4 09:56:57 2013 (51D57F29)
VBoxDrv.sys                 Thu Jul  4 09:58:17 2013 (51D57F79)
AtihdW86.sys                Fri Jul  5 14:10:40 2013 (51D70C20)
atikmpag.sys                Sat Sep 21 04:06:05 2013 (523D536D)
atikmdag.sys                Sat Sep 21 04:41:04 2013 (523D5BA0)
[/font]

Supermunkey · Oct 16, 2013

I apologize for not being able to reply to this post any sooner, I have not been able to use the offending computer as I have been away from home due to work.

My power supply is a Thermaltake Toughpower 1200W Power supply, this was purchased around 2007 and yes you are correct we tested the PSU previously, as instructed I have tested the PSU using OCCT and I had no issues while running the test for 1 hour.

I disabled VirtualBox Host-Only Ethernet Adapter as it was interfering with Splinter Cell Blacklists multiplayer match making, disabling this virtual adapter allowed to me play in online multiplayer matches. I have enabled this device and updated the drivers through device manager.

I am unsure as to why the High Definition Audio Bus is disabled, in the device manager I have two, one is disabled and the other is enabled. *edit a fleeting thought, could this be due to me having two AMD graphics cards in crossfire? They both have HDMI ports. Upon enabling the disabled High Definition Audio Bus a little yellow triangle appears within the icon and this error is given when said item is double click

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

I have now uninstalled daemon tools and ran the tool you provided, I was only prompted to install sptd.sys as no SPTD version was detected.

Regarding Gigabyte EasySaver, I do not have this piece of software installed the only piece of software relating to gigabyte that I have installed is Gigabyte's Cloud OC server, I have uninstalled this piece of software but gdrv.sys is still showing on the driver list, I have located the gdrv.sys file in the c:\windows\ DIR but have left it untouched for now awaiting your instructions.

I have trawled through and can not find any evidence of EasyTune.

The version of CoreTemp I was using was just a stand alone .exe this did not require installation, I had a look through the driver list that SF diagnostics grabs and could not find ALSysIO64.sys on the list, I did however delete the version I was using and downloaded the latest version from the link you provided which was an actual installation.

Regarding LGBusEnum.sys and LGVirHid.sys, the 2009 versions are the latest drivers available for my Logitech G15 keyboard I believe they are responsible for the small LCD screen and the macro memory banks, do you want me to uninstall these functions and just use it as a normal keyboard?

As requested I have attached Admin.evtx, along with the latest SF Diagnostics grab after making these changes.

I await your response, again many thanks Usasma you are a true gent.

usasma · Oct 18, 2013

Sorry for not responding sooner - but the Win8.1 install has hosed my system several times!
I'm also updating my website w/8.1 info - so that takes another huge chunk of my time.

I notice lot's of problems (warnings not errors) with "A pointer device did not report its physical size."
I'd suspect keyboard or mouse software - and would suggest uninstalling any such software from your system.
If the warnings continue, then I'd try another keyboard or mouse.

Most of the Live Kernel Events relate to SQL stuff.
If still having problems we can delve into that (and some possible fixes)

I don't see any memory dumps in the uploaded reports - so I'd suggest waiting to see if the BSOD's recur.

Supermunkey · Oct 29, 2013

usasma said:
Sorry for not responding sooner - but the Win8.1 install has hosed my system several times!
I'm also updating my website w/8.1 info - so that takes another huge chunk of my time.

I notice lot's of problems (warnings not errors) with "A pointer device did not report its physical size."
I'd suspect keyboard or mouse software - and would suggest uninstalling any such software from your system.
If the warnings continue, then I'd try another keyboard or mouse.

Most of the Live Kernel Events relate to SQL stuff.
If still having problems we can delve into that (and some possible fixes)

I don't see any memory dumps in the uploaded reports - so I'd suggest waiting to see if the BSOD's recur.

Hey Usasma, thanks for coming back to this thread, I have not had any BSOD'S since, although I have not had very much gaming time, however during the gaming time I have had no BSOD'S have occured. I am due a long gaming session this weekend if any BSOD'S occur I will post again in this thread.

Many Thanks!

Windows 8 random BSOD on startup

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