Sleep/Wake Fail: What caused? Error report attached

cognus

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Location
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Friends I have a Gateway[acer] NV52L15u running stock/oem Windows 8 and had it fail to return from sleep state this morning for the first time. Never seen this before on this notebook.
It was on battery, had plenty of battery left when I walked away.
I ran Windows 8 Maintenance App which was suggested by the Windows System advisor utility that flags such things... I don't know if it contributed the issue.

The power button would flash 5 times and then go dark when I tried to awaken. whether lid was activated or not the result was same. I pulled the battery drained the charge, used A/C power and the system is fine.
Log below: PLEASE help me debug this
Log Name: System
Source: Microsoft-Windows-Power-Troubleshooter
Date: 7/22/2013 11:15:45 AM
Event ID: 1
Task Category: None
Level: Information
Keywords:
User: LOCAL SERVICE
Computer: Gateway-A8
Description:
The system has returned from a low power state.
Sleep Time: ‎2013‎-‎07‎-‎22T14:46:08.869791400Z
Wake Time: ‎2013‎-‎07‎-‎22T16:15:42.610684100Z
Wake Source: Unknown
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Power-Troubleshooter" Guid="{CDC05E28-C449-49C6-B9D2-88CF761644DF}" />
<EventID>1</EventID>
<Version>2</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2013-07-22T16:15:45.808818700Z" />
<EventRecordID>3672</EventRecordID>
<Correlation ActivityID="{AD6C148F-062A-435C-BB8A-C5125DB54C87}" />
<Execution ProcessID="1708" ThreadID="4036" />
<Channel>System</Channel>
<Computer>Gateway-A8</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="SleepTime">2013-07-22T14:46:08.869791400Z</Data>
<Data Name="WakeTime">2013-07-22T16:15:42.610684100Z</Data>
<Data Name="SleepDuration">4842</Data>
<Data Name="WakeDuration">1131</Data>
<Data Name="DriverInitDuration">841</Data>
<Data Name="BiosInitDuration">0</Data>
<Data Name="HiberWriteDuration">5043</Data>
<Data Name="HiberReadDuration">5136</Data>
<Data Name="HiberPagesWritten">114080</Data>
<Data Name="Attributes">16517</Data>
<Data Name="TargetState">5</Data>
<Data Name="EffectiveState">5</Data>
<Data Name="WakeSourceType">0</Data>
<Data Name="WakeSourceTextLength">0</Data>
<Data Name="WakeSourceText">
</Data>
<Data Name="WakeTimerOwnerLength">0</Data>
<Data Name="WakeTimerContextLength">0</Data>
<Data Name="NoMultiStageResumeReason">0</Data>
<Data Name="WakeTimerOwner">
</Data>
<Data Name="WakeTimerContext">
</Data>
</EventData>
</Event>
 

My Computer

System One

  • OS
    Win 8.1, Win 10P, Win7-all, RIP XPP, 'droid 2.2, 2.3,4.x, 5..IOS,
    Computer type
    PC/Desktop
    System Manufacturer/Model
    many: E5440, 430 G1, E45, G4-1117DX, X120E, DC7600, X83VB-X2, NC10, Droids, Galaxy,
    CPU
    too many
    Motherboard
    ditto
    Memory
    ditto
    Graphics Card(s)
    ditto
    Internet Speed
    30mbps
Please provide this information so we can provide a complete analysis (even though you're not reporting a BSOD): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Also, please do the following:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

Then, run the first and second commands here (and let us know the results):
Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt). Press Enter after each one:
Code:
Dism /Online /Cleanup-Image /ScanHealth
Code:
Dism /Online /Cleanup-Image /CheckHealth

If the problem is fixable, you can use this command to repair it (from an elevated (Run as administrator) Command Prompt). Press Enter after typing it:
Code:
Dism /Online /Cleanup-Image /RestoreHealth

From this article: Repair a Windows Image

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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