Windows 8 and 8.1 Forums

BSOD/Freezing Problems

  1. #1

    Posts : 1
    Windows 8

    BSOD/Freezing Problems

    Hey there, I'm not sure if this is the right section to post this in, but I'm in need of a little advice.

    Recently, my laptop's (Some sort of a Compaq) hard drive was dying, I was going to get it replaced but was told there's really no point; There's every chance something else would go soon if I did and I'm better off buying a new one, so I did. I got an Acer Aspire E1-531 about..2 months ago now? (Running Windows 8)

    So fastforward to today, I've had no problems up until this morning. I started it up and everything was running fine so I thought I'd go ahead and give it a quick Virus Scan (I'm using Avast), I used the Quick Scan option and it got to about 18% then everything froze up and bam, Blue Screen. Something about a Kernel Data Inpage Error? I'm not sure. So it restarted and I figured I'd try again; Bam. Same thing. So I tried out Safe Mode and gave it a scan; 18% then it froze up but no BSOD this time.

    Looking it up, it seemed like Avast wasn't entirely compatible with Windows 8 or something, so I grabbed Malwarebytes, this got up to about 20% and then my laptop froze up, no Blue Screen this time.

    I am running a chkdsk of my C: drive now and it has reached 27% but hasn't progressed since then, It's only been about 30 minutes or so so I understand this could be normal, but I thought I would like to post here asking for some advice just incase things aren't going my way.

    I'm not very tech savvy honestly, so any advice that is kept simple and understandable would be greatly appreciated; I'm very upset. This is a brand new machine!

    Thanks in Advance for any help that is given.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    For starters:
    At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
    Please try these free diagnostics for starters: Initial Hardware Diagnostics
    Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
      My System SpecsSystem Spec

BSOD/Freezing Problems
Related Threads
So I've been having trouble with my laptop. I downloaded advanced warfare and after a few hours it froze on me. I waited 5 minutes and I powered it off by the power button. A hard shut off. I opened advance warfare up again and it froze again. I hard power off again. I tried again but then I ran...
Computer BSOD / Freezing after start up in BSOD Crashes and Debugging
I have just transferred my hard drive to a hybrid SSD, before it was BSOD every start up a few times and freezing now it just freezes a few times after start up and then is fine (mostly). Attached is my zip with my info from your sticky post. 52731 Thanks for any help :cool::cool::cool:
Intermittent freezing, but NO BSOD or reboot in Performance & Maintenance
Hi It boots OK. Dell 755 dual core 1.8 3.5Gb ram, For some time now, the machine will suddenly freeze, after 10 sec or so back to working, using any program. When I open outlook I'm now getting a message saying outlook didn't close properly, or personal folder didn't close properly. I...
hi, i have this machine for about half a year, and since the start, it often freezes - the screen freezes, nothing possible anymore - except a hard power reset. updates installed, drivers checked - i have no idea what causes the problems. further more, it happens randomly, sometimes no problems...
Solved Frequent aleatory BSOD freezing in BSOD Crashes and Debugging
Hi, Ever since installing W8pro on my former W7 Acer Aspire I suffer with system freezing up without knowing what can be the cause. It goes as follows: Suddenly I find my HDD writing data for more then a minute, while the active program gives a "Not responding" message. Sometimes I still...
This is just a list of the most recent freeze fixes compiled in this forum: As it seems a bit confusing, I've highlighted the specific instances in RED Feel free to add to this topic or to bump it back up to the top. FYI - AVG (and other antivirus') have been implicated in freezes, even...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook