New computer, BSOD while playing Skyrim

[Willful]

Hello everyone, this is my first time posting here.

I just built my first computer a few weeks ago. I've had a couple of BSOD so far, I can't remember what I was doing on the first one, but the latest one today was while playing Skyrim for about an hour. During the BSOD it says "WHEA_uncorrectable_error". From what I can tell just from that it's likely a hardware problem so I'm afraid I may have done something wrong when I built it or when installing the drivers.

I downloaded BlueScreenView and tried using it to debug the minidump files and looks like it is saying there is a problem with hal.dll and ntoskrnl.exe but I couldn't really figure out what that means.

I attached the minidump files from the 2 crashes following the forum guide (hopefully correctly )

Thank you for any and all help!

System Specs:
Motherboard - MSI Z87-GD65 Gaming
CPU - Intel Core i5-4670K
Cooling - Corsair H100i
RAM - 16GB Corsair Vengeance (4-4Gb sticks)
PSU - Corsair HX750
SSD (Windows 8 installed) - Corsair Neutron GTX 120GB
HDD - Western Digital 1TB Caviar Black
Graphics Card - EVGA GeForce GTX 780 w/ACX cooler

 

[JustATest]

I'm sure there are many reasons for that error; however, you did not provide any system specs and, although some information can be extracted from the uploaded rar file, it would be to your benefit to fully disclose all your specs next time. Anyway, here is an example of how one forum member fixed their problem. Good luck.

http://www.eightforums.com/bsod-crashes-debugging/8116-whea_uncorrectable_error.html

 

[Capt.Jack Sparrow]

Hello there!

Seems like the error is pointing at L2 Cache error of the processor. Reset the BIOS to default settings How To Clear CMOS (Reset BIOS). Also update your chipset drivers. Make sure there is no heat related issues.

Run the following benchmarks:

CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums
Hardware - Stress Test With Prime95 - Windows 7 Help Forums
RAM - Test with Memtest86+ - Windows 7 Help Forums

===============================================================================
Common Platform Error Record @ fffffa800ce8b028
-------------------------------------------------------------------------------
Record Id     : 01ce7f4558063278
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/13/2013 0:05:36 (UTC)
Flags         : 0x00000000


===============================================================================

Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800ce8b0a8
Section       @ fffffa800ce8b180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal


Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : [COLOR=#ff0000][B]Cache error[/B][/COLOR]
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000002


===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800ce8b0f0
Section       @ fffffa800ce8b240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal


Local APIC Id : 0x0000000000000002
CPU Id        : c3 06 03 00 00 08 10 02 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


Proc. Info 0  @ fffffa800ce8b240


===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800ce8b138
Section       @ fffffa800ce8b2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal


Error         : [COLOR=#ff0000][B]GCACHEL2_ERR_ERR (Proc 1 Bank 7)[/B][/COLOR]
  Status      : 0xbe0000000100110a
  Address     : 0x00000001699e2340
  Misc.       : 0x0000001086000086

 

[Willful]

I'm sorry I forgot to add the system specs to the post, but got that fixed now

Thank you! I will clear the CMOS, update the chipset drivers, and run those tests tomorrow after work.