Windows 8 and 8.1 Forums


BAD_POOL_CALLER. Blue screen...!!!!

  1. #1


    Pune, India
    Posts : 7
    Windows 8 Pro 64-Bit

    BAD_POOL_CALLER. Blue screen...!!!!


    I am also facing same problem. When I put my lappy in sleep or hibernate mode, after turning it on it always crashes showing blue screen as attached.
    Attachment 24409

    But today i got the blue screen as...
    Attachment 24410

    MiniDump files are attached. Please tell me the reason causing this problem. Thnq..!!!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    All the stack texts blame ndistc.sys - a component of TrueCafe. I don't believe that this program is Win8 compatible (the last time I checked it wasn't listed on their website). Please uninstall it.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    teamviewervpn.sys Thu Dec 13 04:22:09 2007 (4760F9C1)
    TeamViewerVPN Network Adapter
    http://www.carrona.org/drivers/driver.php?id=teamviewervpn.sys

    ndistc.sys Thu Feb 21 04:31:01 2008 (47BD44D5)
    TrueCafe - Friendly Internet Cafe Software. I wonder about it's compatibility w/Win8 (doesn't say it supports Win8
    http://www.carrona.org/drivers/driver.php?id=ndistc.sys

    Sahdad64.sys Mon Oct 27 23:56:11 2008 (49068D5B)
    Unknown driver - suspect it's part of Saitek device (Saitek HDD Filter Driver)
    http://www.carrona.org/drivers/driver.php?id=Sahdad64.sys

    Saibad64.sys Mon Oct 27 23:56:15 2008 (49068D5F)
    Saitek Volume Filter Driver
    http://www.carrona.org/drivers/driver.php?id=Saibad64.sys

    SaibVdAd64.sys Mon Oct 27 23:56:20 2008 (49068D64)
    Saitek Virtual Disk Driver
    http://www.carrona.org/drivers/driver.php?id=SaibVdAd64.sys

    syscowad64v.sys Tue May 18 23:39:27 2010 (4BF35D6F)
    Sonic Solutions BackOnTrack component
    syscowad64v.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    PxHlpa64.sys Thu May 12 13:16:44 2011 (4DCC15FC)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

    wsnf.sys Sun Jul 24 06:28:53 2011 (4E2BF3E5)
    Network Filter Service (associated with Quick Heal Antivirus/Internet Security
    http://www.carrona.org/drivers/driver.php?id=wsnf.sys

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Jul  6 10:07:33.131 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070613-19531-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 5:28:34.251
    *** WARNING: Unable to verify timestamp for ndistc.sys
    *** ERROR: Module load completed but symbols could not be loaded for ndistc.sys
    Probably caused by :ndistc.sys ( ndistc+301c )
    BugCheck C2, {7, 11c1, 4380008, fffffa80056acc90}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 0000000004380008, Memory contents of the pool block
    Arg4: fffffa80056acc90, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7_aPmI
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc2_7_aPmI_ndistc+301c
    CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  R0240E6
      BIOS Release Date             11/16/2012
      Manufacturer                  Sony Corporation
      Product Name                  SVE15117FNB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul  6 04:33:18.849 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070613-19000-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:35:45.524
    *** WARNING: Unable to verify timestamp for ndistc.sys
    *** ERROR: Module load completed but symbols could not be loaded for ndistc.sys
    Probably caused by :ndistc.sys ( ndistc+301c )
    BugCheck C2, {7, 11c1, 4380008, fffffa80066100f0}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 0000000004380008, Memory contents of the pool block
    Arg4: fffffa80066100f0, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7_aPmI
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc2_7_aPmI_ndistc+301c
    CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  R0240E6
      BIOS Release Date             11/16/2012
      Manufacturer                  Sony Corporation
      Product Name                  SVE15117FNB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul  4 00:49:28.049 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070413-25984-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:31:02.725
    *** WARNING: Unable to verify timestamp for ndistc.sys
    *** ERROR: Module load completed but symbols could not be loaded for ndistc.sys
    Probably caused by :ndistc.sys ( ndistc+301c )
    BugCheck C2, {7, 11c1, 4380040, fffffa80065d0c20}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 0000000004380040, Memory contents of the pool block
    Arg4: fffffa80065d0c20, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7_aPmI
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc2_7_aPmI_ndistc+301c
    CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  R0240E6
      BIOS Release Date             11/16/2012
      Manufacturer                  Sony Corporation
      Product Name                  SVE15117FNB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Jul  6 10:07:33.131 2013 (UTC - 4:00)**************************
    teamviewervpn.sys           Thu Dec 13 04:22:09 2007 (4760F9C1)
    ndistc.sys                  Thu Feb 21 04:31:01 2008 (47BD44D5)
    Sahdad64.sys                Mon Oct 27 23:56:11 2008 (49068D5B)
    Saibad64.sys                Mon Oct 27 23:56:15 2008 (49068D5F)
    SaibVdAd64.sys              Mon Oct 27 23:56:20 2008 (49068D64)
    syscowad64v.sys             Tue May 18 23:39:27 2010 (4BF35D6F)
    PxHlpa64.sys                Thu May 12 13:16:44 2011 (4DCC15FC)
    wsnf.sys                    Sun Jul 24 06:28:53 2011 (4E2BF3E5)
    Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    RTKVHD64.sys                Tue Feb 14 05:55:35 2012 (4F3A3DA7)
    athrx.sys                   Wed Mar 21 23:26:22 2012 (4F6A9BDE)
    ggc.sys                     Wed May  2 08:47:47 2012 (4FA12CF3)
    atikmpag.sys                Mon Jun 18 16:41:29 2012 (4FDF9279)
    atikmdag.sys                Mon Jun 18 17:21:01 2012 (4FDF9BBD)
    btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_vdp.sys               Thu Jun 21 01:22:45 2012 (4FE2AFA5)
    btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    wstif.sys                   Wed Aug  1 04:08:46 2012 (5018E40E)
    emltdi.sys                  Wed Aug  1 08:07:01 2012 (50191BE5)
    btath_rcp.sys               Fri Aug 24 11:27:40 2012 (50379D6C)
    catflt.sys                  Fri Sep  7 03:43:27 2012 (5049A59F)
    btath_flt.sys               Thu Sep 27 05:49:09 2012 (50642115)
    btath_a2dp.sys              Thu Sep 27 05:49:18 2012 (5064211E)
    SynTP.sys                   Thu Sep 27 16:38:22 2012 (5064B93E)
    Smb_driver_Intel.sys        Thu Sep 27 16:40:10 2012 (5064B9AA)
    btfilter.sys                Fri Oct  5 01:51:29 2012 (506E7561)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    idmwfp.sys                  Wed Nov 21 09:42:58 2012 (50ACE872)
    000.fcl                     Fri Nov 23 04:17:29 2012 (50AF3F29)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    AtihdW86.sys                Thu Feb 14 17:11:12 2013 (511D6100)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    
    http://www.carrona.org/drivers/driver.php?id=teamviewervpn.sys
    http://www.carrona.org/drivers/driver.php?id=ndistc.sys
    http://www.carrona.org/drivers/driver.php?id=Sahdad64.sys
    http://www.carrona.org/drivers/driver.php?id=Saibad64.sys
    http://www.carrona.org/drivers/driver.php?id=SaibVdAd64.sys
    syscowad64v.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=wsnf.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=ggc.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_vdp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=wstif.sys
    http://www.carrona.org/drivers/driver.php?id=emltdi.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=catflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=000.fcl
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
      My System SpecsSystem Spec

  3. #3


    Pune, India
    Posts : 7
    Windows 8 Pro 64-Bit


    Thanx for replying....
    can u please post direct download link for the softwares(specially for audio driver).
    Other softwares seems to be up to date.
      My System SpecsSystem Spec

  4. #4


    Pune, India
    Posts : 7
    Windows 8 Pro 64-Bit


    teamviewervpn.sys Thu Dec 13 04:22:09 2007 (4760F9C1)(UP TO DATE)

    ndistc.sys Thu Feb 21 04:31:01 2008 (47BD44D5)
    (I had software 'Handy cafe'. I uninstalle d it. I don't have 'True cafe'. )

    Sahdad64.sys Mon Oct 27 23:56:11 2008 (49068D5B)
    (I don't have an idea how to deal with it. )

    Saibad64.sys Mon Oct 27 23:56:15 2008 (49068D5F)
    (I don't have an idea how to deal with it. )

    SaibVdAd64.sys Mon Oct 27 23:56:20 2008 (49068D64)
    (I don't have an idea how to deal with it. )

    syscowad64v.sys Tue May 18 23:39:27 2010 (4BF35D6F)
    (I don't have an idea how to deal with it. )

    PxHlpa64.sys Thu May 12 13:16:44 2011 (4DCC15FC)
    (Daemon Tools was up to date. But now I have uninstalled it.)

    wsnf.sys Sun Jul 24 06:28:53 2011 (4E2BF3E5)
    (It is related to Quick Heal. The link you have given says '404 Not Found'.)

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    (Please post the direct download link. Beause there is little option selection in the link you have given. I am not able to choose the correct options.)

    dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)
    (Don't know what it is.)

      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Remove the Saitek controller software - that'll take care of the drivers that start with sai and sah

    dtsoftbus01.sys is from Daemon Tools - uninstall it, it's a known cause of BSOD's

    After that, just wait for another BSOD. If some of the unfixed one's are in it, then we'll deal with them.
    If you don't get any further BSOD's - well then it's fixed! :0)

    EDIT: which audio driver are you referring to? I don't see any in the memory dump output.
      My System SpecsSystem Spec

  6. #6


    Pune, India
    Posts : 7
    Windows 8 Pro 64-Bit


    Thnak you.

    But what is Saitek controller software..? I have no such program installed. Even there is nothing came up when i searched for it in 'C' drive. How am i supposed to uninstall it..?

    I have 'Realtek High Definition Audio'...
    Last edited by p10shinde; 10 Jul 2013 at 10:14.
      My System SpecsSystem Spec

  7. #7


    Pune, India
    Posts : 7
    Windows 8 Pro 64-Bit


    Yeahhh....!!!
    Seems to be fixed. Tried hibernating and sleep mode several times. No BSOD.
    Thank You...!!
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Saitek is some sort of Game Controller software.

    Realtek drivers here: Realtek
      My System SpecsSystem Spec

  9. #9


    Pune, India
    Posts : 7
    Windows 8 Pro 64-Bit


    ok thank you.
    I googled about saitek.
      My System SpecsSystem Spec

  10. #10


    Posts : 2
    windows 8


    but i install windows 8 enterprises edition 9200 build i have also having same problem i update bios A12 version my pc is e4310 i5 please support i m much distrubed with this i install windows 8 many times (same ISO) but not i can't get solution on the net i m notpr very good user of windows 8 please guide what kind of things i do to get rid of this prob.
      My System SpecsSystem Spec

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BAD_POOL_CALLER. Blue screen...!!!!
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