Windows 8 and 8.1 Forums


System Service Exception - Error on Shutdown

  1. #11


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    OK, you caught me going out the door. The ultra fast boot option is probably not showing up because you did not do a UEFI install. I forgot the options can change based on the type of install. So, you are OK and your install should be OK too. Sorry for the confusion. My mistake. Good luck.

      My System SpecsSystem Spec

  2. #12


    Posts : 19
    Windows 8


    I discovered some additional information. My PC went to sleep whilst I was away and when I went to wake it up the screen went on but it was all black. Howerver, I hit enter and the audio from the youtube video I had on started playing. So everything is working except the display. Does this help you in anyway?

    I've upgraded my SSD firmware. I've updated my realtek audio drivers, I've installed 2 more motherboard related drivers and updated the BIOS. No luck so far.
      My System SpecsSystem Spec

  3. #13


    Posts : 19
    Windows 8


    More information! I can now perform the fast shutdown to some degree. My pc will shut down, then it sounds like the gpu powers up again... then shuts down. I then power the pc but my main monitor preference has changed, a new resolution of 1024 is chosen for it and instead of being in portrait it has switched back to landscape. I have a displayport to dvi adapter - I wonder if that piece of hardware is causing me this issue.
      My System SpecsSystem Spec

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System Service Exception - Error on Shutdown
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