Windows 8 and 8.1 Forums

"Stop error" every time I turn my computer on

  1. #1

    Posts : 4
    Windows 8

    "Stop error" every time I turn my computer on

    I have an Acer Aspire M5 that I got a few weeks ago. I'm new to Windows 8. For the past week or so, every time I turn it on I get a message saying my PC ran into a problem that caused it to restart, then it lists these files, the same ones every time:


    After that, this window pops up: Attachment 24311 Note: I've never actually gotten a blue screen.

    That offers no help though, since my computer has Intel and not AMD. Also, it takes the computer at least 10 minutes to shut down. Not sure if that has anything to do with this. Other than those two things, it runs the same as it has been.

      My System SpecsSystem Spec

  2. #2

    Posts : 34
    Windows 8.1 Enterprise x64

    1, It seems like your WLAN driver is the culprit, update it:

    Qualcomm Atheros AR5BWB222 Wireless Network Adapter

    fffff880`05c3b000 fffff880`05fd4000 athw8x Mon Jan 21 11:56:10 2013 (50FD1ECA)

    2, Uninstall the sptd driver (and Daemon tools too if you have it on your system) download and run the installation program to uninstall it:

    SCSI Pass Through Direct
    fffff880`01234000 fffff880`013a8000 sptd Sat Aug 18 23:05:38 2012 (503003A2)

    3, Also update these drivers:

    Intel(R) 7 Series Chipset Family SATA AHCI Controller
    fffff880`02081000 fffff880`0234b000 iaStorA Thu Aug 16 22:32:56 2012 (502D58F8)

    EgisTec Inc. Fingerprint Biometrics
    fffff880`0400c000 fffff880`0401f000 mwlPSDVDisk Fri Mar 25 08:12:23 2011 (4D8C4057)
    fffff880`0401f000 fffff880`04027000 mwlPSDNServ Fri Mar 25 08:12:13 2011 (4D8C404D)
    fffff880`04d9a000 fffff880`04da5000 mwlPSDFilter Fri Mar 25 08:12:11 2011 (4D8C404B)

    aljj3onk - I have no idea what this is
    fffff880`05234000 fffff880`05280000 aljj3onk Wed Dec 28 10:10:52 2011 (4EFADD1C)

    Mobiola WebCamera for iPhone
    fffff880`0535f000 fffff880`05363900 mobiolavs Wed May 05 10:46:39 2010 (4BE1306F)
    fffff880`05364000 fffff880`0536e000 mobiolawave Thu Jan 28 13:50:41 2010 (4B618821)

    Intel(R) HD Graphics 4000
    fffff880`056f7000 fffff880`05c0f960 igdkmd64 Wed Sep 26 21:49:04 2012 (50635C30)

    Broadcom NetLink (TM) Gigabit Ethernet
    fffff880`05d59000 fffff880`05dc6000 k57nd60a Wed Oct 19 22:17:36 2011 (4E9F3060)

    NTI CD-Maker (Acer Empowering Technology)
    fffff880`05de1000 fffff880`05de9000 UBHelper Tue Jul 06 06:19:26 2010 (4C32AECE)
    fffff880`05de9000 fffff880`05df1000 NTIDrvr Tue Apr 20 03:37:59 2010 (4BCD0577)

    4, I would also recommend that you uninstall Kaspersky and Diskepper.
      My System SpecsSystem Spec

  3. #3

    Posts : 4
    Windows 8

    Thank you, this seems to have worked. It shut down immediately and started up much faster this morning. I'll update if it happens again.
      My System SpecsSystem Spec

"Stop error" every time I turn my computer on
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